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Reviews of Athens Lotus Hotel

3 out of 5
Athens Lotus Hotel
Chiou 9, Athens, Attiki

Reviews

8.4

Very Good

Rating 10 - Excellent. 369 out of 931 reviews" "
Rating 8 - Good. 440 out of 931 reviews" "
Rating 6 - Okay. 84 out of 931 reviews" "
Rating 4 - Poor. 20 out of 931 reviews" "
Rating 2 - Terrible. 18 out of 931 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

MicheleB, Mcallen,TX

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so helpful and nice; our rooms were cleaned daily! Plus their breakfast each morning was amazing! Close to our hop on/hop off bus tour location.
Stayed 5 nights in Mar 2020

10/10 Excellent

Verified traveler

Stayed 5 nights in Mar 2020

10/10 Excellent

Satvinder

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient, comfortable and clean. Excellent breakfast buffet and very friendly staff. Despite double glazing there's a little street noise so bring ear plugs. Beware at night during the short walk from the nearby Metro, thieves are active near the stations.
Stayed 7 nights in Jan 2020

8/10 Good

Haha

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, friendly reception staff, good breakfast. Room is quite small and no space for sorting luggages.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Great location, literally 25 metres from the subway entrance. Hotel is comfortable and staff are exceptional.
Stayed 3 nights in Dec 2019

8/10 Good

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel very close to Metro.Staff very good and helpful,specially Leni from breakfast!!!room very clean.
Stayed 7 nights in Oct 2019

6/10 Okay

Ritz, Hong KOng

Traveled with partner
The bed and pillow are good, the staff just do the job, did not give yu warm feeling
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was nice enough and clean which is about the only good thing I can say. The hotel has no bar and no restaurant, despite it being advertised on Expedia, Tripadvisor and their own website as having both. You couldn't even get a coffee except with breakfast. The shower was like standing under a tap. The breakfast was cold - yes I do mean the sausages, bacon and the eggs. Even when I had breakfast one morning 5 mins after the breakfast room opened, it was cold. The mini-bar only contained two bottles of water. I had a good time in Athens, but the hotel spoiled it a little bit. And there was no soundproofing. Athens has a vibrant nightlife which is worth experiencing, but when you need sleep you don't want to be hearing or woken up by dogs barking, people shouting at each other, or the sound of a vehicle going past at 4 a.m. I definitely would not stay there again.
Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location if you want to explore by foot! Right next to a metro station but we were able to walk just about everywhere we wanted to go. Bread factory is a 5 minute walk away and was the perfect place to get breakfast every morning. The staff was super helpful in making recommendations for things to do and places to go! So glad we stayed here!
Stayed 5 nights in Sep 2019

8/10 Good

Bec, FL

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good selection for the money. Breakfast was a plus. Mini fridge overheated and didn’t work but overall worth it
Stayed 5 nights in Aug 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Good place to stay with family. Pleasing and helpful reception staff. I felt the hotel is little far from the town though the metro is nearby.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service and cleanliness. Support and assistance to young travellers invaluable.
Stayed 3 nights in Jul 2019

8/10 Good

Luvy, Florida

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We received great and helpful service. The staff was friendly and was quick to assist us. We recommend staying here.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy access to Metro, room was clean. Free parking was close and convenient.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2019

8/10 Good

Bianca, Melbourne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The suite was very spacious and light and well set up for our family. The staff were very helpful. Unfortunately the surrounding building and streets were derelict and the environment felt unsafe.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, it was clean, close to the metro and the train station. The lady at the desk knew everything. Thanks Jenny, your awesome. The breakfast was tasty and they had american filtered coffee.
Stayed 6 nights in Jun 2019

6/10 Okay

Verified traveler

Traveled with partner
Disliked: Staff & service
Hardly a 4-star hotel. What 4-star hotel charges separately for using an iron/ ironing board, and what 4-star hotel imposes separate charge of 4 euros for hot chocolate at breakfast, when breakfast is included in the rate? Also, we felt unwelcome, as our DOUBLE room had been supplied with towels for just one person, and we had to go to the receptionist to ask for more towels --- but why should we have to -- at a 4-star hotel? It doesn't matter how "friendly" they appear to be and how widely they smile -- the impression we got when faced with just 1 set of towels was -- that one of us two guests, must be unwelcome. And when that's the first impression as soon as you first arrive in your room, not much can change it. Also, they would not leave a spare toilet roll in the bathroom (again, 4-star property??!?), and when we ran out, we had to go to the receptionist late at night to ask for toilet paper, and what he brought us, was half a roll, obviously left over from another guest...
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to the metro stop. The hotel offers american breakfast, but I would had expected some options more traditional.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Confortable bed. Clean room. A bit small. Difficult to open a big luggage on the floor...
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are way too small but clean. Staff was very friendly . Good breakfast . Close to Subway ,but the neighbourhood itself unpleasant
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and location. Not a huge fan of the twin beds stuck together.
Stayed 7 nights in Jun 2019

6/10 Okay

Jk

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Very small rooms, very expensive for that kind of rooms
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Jun 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
The staff are the most helpful and hospitable I have ever encountered. They work hard to ensure you have a pleasant stay!
Stayed 7 nights in May 2019

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value
Excellent property. Very comfortable room. Great wifi. Excellent buffet breakfast. Conveniently located close to the Metro.
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
The positives: The team at the hotel work hard to make their guests welcome. The property has been renovated and is a pleasant place to stay. The bed was comfortable and the breakfast was good. Nearby are some cheap and friendly bars and restaurants. The negatives: the room we booked was too small. Perhaps we should have upgraded. Nevertheless, we were disappointed. The hotel location is north west of the main tourist areas and it is best to use the metro, which is very close to the hotel. The walks to Plaka, Monastiraki and the Acropolis involve negotiating some run down streets.
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is not exactly a four star level but the staff are very hospitable. The breakfast could be better, very simple. The location is excellent, right next to a metro station. All in all it was a pleasant stay.
Stayed 5 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Central location and very clean. Elevator sometimes not working.
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is well priced, provides good breakfast and located nearby a metro station making 'commute' to archaeological sites easy.
Stayed 5 nights in May 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean hotel, nice friendly staff and good service.
Stayed 3 nights in Apr 2019

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding! Everthing was perfect. Leni makes you feel like you never left home. Fantastic service.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is at the centre of Athens, metro 2 minutes walk from the hotel. the staff very helpful and the room was clean and the services were excellent. I will definitively return to this hotel.
Stayed 6 nights in Apr 2019

10/10 Excellent

Michelle, Baltimore,md

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very inviting from the outside, lobby and the room
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel was in a great location, was clean and great for a short stay. However there was no hot water, we had cold/luke warm showers everyday (5 nights stay). We informed hotel staff of the lack of hot water after the first day we were told other guests have said the same but it must be because we were using the shower during peak hours?...which seems odd as a hotel should be able to accommodate to maximum guest capacity.
Stayed 5 nights in Apr 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People make a good hotel great
The people working at this hotel are friendly and helpful. They definitely make this hotel a notch better than it would otherwise have been. The rooms were comfortable and the breakfast spread was well done.
Stayed 3 nights in Mar 2019

8/10 Good

RAZMANKASSIM, kuala lumpur, my

Traveled with family and small children
Liked: Cleanliness, staff & service
Location in terms of accessibility to the city centre and major attractions
Stayed 3 nights in Feb 2019
Response from Front Desk Agent on Feb 19, 2019
Dear RAZMANKASSIM , We thank you for your feedback and high rating on expedia! We wish you all the best and we are looking forward to see you again. Warm regards from Athens.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were very happy with our experience at this hotel. The hotel staff were extremely friendly and helpful. We loved their breakfast buffet as well. We got the Family suite with 2 connecting rooms and it worked perfectly for us since there are 4 of us. The TVs in both of our rooms were small. I wish they had a larger TV, but it's really not that big a deal.
Stayed 10 nights in Dec 2018
Response from Front Desk Agent on Feb 19, 2019
Dear valuable guests, Thank you very much for choosing our hotel for your holidays and for your time to this feedback. Kindly note that the size of TVs is according to the square of the rooms. We wish you and your family all the best!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family of 6 stayed at the junior suite for 4 days. All the staff members were extremely friendly and helpful throughout our stays. The hotel is located only 3 minutes walk to the subway station and it is only 3 stops to the Syntagma Square, the busiest tourist center of the city. We enjoyed our stay at the hotel and appreciate the kindness shown by all staff members during out stay.
Stayed 1 night in Dec 2018
Response from Front Desk Agent on Feb 19, 2019
Dear guests, We wish to thank you for your very nice review. We are sincerely happy that you enjoyed your stay, the services offered and the premises as well as the location of Athens Lotus Hotel. We are looking forward to welcoming you again, soon! Kind Regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Cute little hotel with very friendly staff. It is located a short two minute walk from the metro which will take you directly to the Acropolis or anywhere else in Athens. The room was comfortable, though there was some noise at night due to the street below (not hotel's fault). We stayed for three nights. The surrounding neighborhood is okay, but not somewhere most tourists will want to spend their time. The hotel is definitely a good value and we would stay there again. Free parking is available down the street in a large garage where someone will take your car and park it for you. Breakfast was decent.
Stayed 3 nights in Dec 2018
Response from Front Desk Agent on Feb 19, 2019
Dear valuable guests, Thank you very much for choosing our hotel for your stay and for sharing your positive experience with expedia readers. We deeply appreciate all your comments and are happy to know, that you would like to return! We wish you all the best! Warm regards from Athens.

6/10 Okay

Cherry, Beirut

Traveled with partner
Liked: Cleanliness, amenities
Location is very convenient. It's 1 min away from the metro station. Room was spacious. Breakfast was fair. Inconvenience: we couldn't comtrol the AC temperature. We had to call the reception to adjust it and then we discovered that turning it off was not possible either. Water was not very hot the first night. We told the lady who was at the reception but she seemed surprised and did not bother to confirm that the issue will be taken care of. Overall experience was ok. But the service was not the best.
Stayed 2 nights in Oct 2018
Response from Front Desk Agent on Feb 19, 2019
Dear Cherry, Thank you very much for choosing our hotel for your stay! Concerning the minus comment, we would like to inform you that we will take it under consideration although we never had a similar complaint from another customer. We wish you the best!

4/10 Poor

SL, Calexico, Ca

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
First of all there are several lotus hotels in Athens with the same name and pictures of the building and rooms are also very similar if not the same. I don’t know if it is done intentionally to confuse people but we had stayed in a Lotus before in athens and it looked exactly the same. Please pay attention to the address before booking. This property does not have an iron they said they iron for a price, they want to make money out of your wrinkled clothes. When we arrived the taxi left us a block away to walk to the hotel with all our suitcases because the street was closed for local street vending. Be aware that if you stay here the Parthenon is about 25-30 minutes away walking distance. If you use a taxi it can get expensive.
Stayed 6 nights in Oct 2018

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good all round experience.
A lovely comfortable hotel with friendly, efficient staff. Good choice "American Buffet" breakfast. Air conditioning worked well and strong, free WiFi. We had a problem with our room which was sorted over and above our expectations. Very convenient for the metro and although the area doesn't look that nice it actually feels pretty safe even at night.
Stayed 10 nights in Oct 2018
Response from Front Desk Agent on Feb 19, 2019
Dear Susan, Thank you for taking the time to share your experience at Athens Lotus Hotel. I am delighted to read you enjoyed all aspects of Lotus hospitality and I truly appreciate your wonderful comments on the breakfast and for our staff too. Warm Regards.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice, comfortable hotel. good staff, not far from city center and close to Metro station.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, rustic and comfortable option.
Very good hotel in convenient location that allows you to experience a normal Athenian's life every day. Not too touristy but in a tourist friendly location.
Stayed 7 nights in Oct 2018

8/10 Good

Mark, Sheffield, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The metro is less than 5 minutes walk away which means that you can access everything in Athens
Stayed 7 nights in Oct 2018

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018