Although it seemed clean, the room had a musty smell. The internet connection was so slow and intermittent as to be unusable.
Until now I've considered Holiday Inn Express properties to be worth the price premium they command but my last two stays have not justified the 30 to 50% difference over competing hotels in the same locations.
Comment from Hotel Management
Aug 3, 2016 by Vic, Hotel Management
Thank your for reviewing your recent experience here with us in Metropolis, IL. I sincerely apologize for the dated condition of our property. I regret that the Internet connection was slow & intermittent. I have shared your comments with the rest of the staff, and we will make sure to improve our facilities & services. We are preparing to undergo full scale renovations to the whole property very shortly.
I hope you will give us another chance after we have upgraded, to prove that this is not the usual experience here at the Holiday Inn Express in Metropolis, IL.