Ratings based on 151 Verified Reviews

3.5 out of 5
67% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from brooklyn, NY

sweet!

Posted Jan 17, 2018
This hotel Is part of a bygone era in Colombian history... I had a late flight putting me into Barranquilla around midnight. Staff was courteous and check in was a breeze. Good place to stay!
Comment from Hotel Management
Jan 18, 2018 by Departamento de reservas , Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
3 out of 5
Recommended
for Everyone
by A verified traveler from Wagga Wagga, Australia

Grand old hotel

Posted Jan 13, 2018
We stayed in Barranquilla for six nights at Hotel El Prado. It is a lovely old hotel but it needs a bit of a refresh. The bed was very comfortable and most staff were very friendly.
Comment from Hotel Management
Jan 18, 2018 by Departamento de reservas, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Very nice hotel

Posted Jan 10, 2018
Pros: Architecture and pool.
Cons: availability of ice
Location: International restaurants near by; short taxi ride to tourist places
This is a classical hotel, think 30's and 40's movies; very good outdoor swimming pool and nice rooms. It is centrally located and easy walking to international restaurants.
Comment from Hotel Management
Jan 11, 2018 by Booking department. , Hotel Management
Mr. Mario. Good afternoon Thank you very much for being with us in our evolution, this motivates us and allows us to continue improving day by day; We want to reaffirm that we are still in the process of restoring our facilities. We hope you can witness our evolution. Best regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from WEST PALM BEACH

VERY NICE PLACE, CLOSE TO EVERYTHING, STAFF EXCELL

Posted Jan 4, 2018
Pros: OPEN AREAS, FEEL LIKE ANY RESORT IN PUNTA CANA
VERY NICE PLACE, CLOSE TO EVERYTHING, STAFF EXCELLENT, OPEN AREAS, LIKE POOL AND BAR, ARE THE BEST ROOM LOOK OLD AND SMELL OLD AT FIRST, BUT THEY STILL WORKING NICE PLACE TO STAY
Comment from Hotel Management
Jan 11, 2018 by Booking department., Hotel Management
Mr. Juan. Good afternoon We thank you for sharing your experience with us, it motivates us and allows us to continue improving every day, It was an honor for us to have the opportunity to assist you and we are glad you were able to enjoy our services. we wish to tell you that we are in the process of restoring our facilities and this includes, of course, improving in all aspects mentioned in your observations. We hope you can witness our evolution. Best regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from England

Posted Dec 3, 2017
Very friendly and helpful staff. Excellent service. The pool is great
Comment from Hotel Management
Dec 4, 2017 by Estefanía Barceló, Hotel Management
Dear customer: Regarding, it was an honor to have the opportunity to give your assistance during your stay with us and we are glad you were able to enjoy our services. We hope to have the opportunity to serve you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Nice hotel had a good stay

Posted Nov 20, 2017
Pros: The hotel is magnificent and the cleanliness of the room and the facilities itself and the genuine hospitality of the staff made my stay terrific.
Cons: More light in sala and electrical switches to turn lights on and off when entering the bedroom did not function.
Location: Terrific location. Best area of Barranquilla.
Nice hotel had a good stay. Staff could not be better. Only improvements I would suggest is I had a suite and in the sala there was only one lamp which at night did not provide enough light to sit on the sofa and read a book or even to sit and talk so another lamp is needed. Also the switch going from the sala to the bedroom did not work to turn on the lights so you had to waddle in the dark to get near the bed for the switch there. Even with these two inconveniences the cleanliness of the room and the facilities itself and the genuine hospitality of the staff made my stay terrific.
Comment from Hotel Management
Nov 23, 2017 by Booking department., Hotel Management
Mr. Tommy. Good morning We thank you for sharing your experience with us, it motivates us and allows us to continue improving every day; we wish to tell you that we are in the process of restoring our facilities. We hope you can witness our evolution. Best regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Outstanding service

Posted Oct 11, 2017
Pros: Staff, food, drinks
Cons: wheelchair access ramps, elevator, etc.
I was expecting to spend a few hours on this hotel waiting for my transfer but due to an unexpected situation I ended up staying for nearly a week. I am glad I initially picked this hotel and decided to stay there for my unexpectedly long visit to Barranquilla. Staff was super friendly and helpful, especially Juan (the elevator guy) and Lu (the girl at the bar). They really delivered a great service.
Comment from Hotel Management
Nov 1, 2017 by Booking department., Hotel Management
Mr. Pablo. Good afternoon We thank you for sharing your experience with us, it motivates us and allows us to continue improving every day; we wish to tell you that we are in the process of restoring our facilities and this includes, of course, improving in all aspects mentioned in your observations. We hope you can witness our evolution. Best regards, Booking department.
3 out of 5
Recommended
for Everyone
by A verified traveler

Iconic place

Posted Oct 10, 2017
Friendly staff, comfortable bed,ac was quite noisy, attentive room service
Comment from Hotel Management
Nov 1, 2017 by Booking department., Hotel Management
Dear guest. Good afternoon We thank you for sharing your experience with us, it motivates us and allows us to continue improving every day; we wish to tell you that we are in the process of restoring our facilities and this includes, of course, improving in all aspects mentioned in your observations. We hope you can witness our evolution. Best regards, Booking department.
3 out of 5
Recommended
for Everyone
by A verified traveler from colombia

Good hotel but very old

Posted Oct 7, 2017
The hotel is good but is very old. The rooms are not very confortables
Comment from Hotel Management
Nov 1, 2017 by Booking department., Hotel Management
Mr. Jose. Good afternoon We thank you for sharing your experience with us, it motivates us and allows us to continue improving every day; we wish to tell you that we are in the process of restoring our facilities and this includes, of course, improving in all aspects mentioned in your observations. We hope you can witness our evolution. Best regards,
2 out of 5
by A verified traveler from BKLY NY

Historical and that is true

Posted Oct 1, 2017
The water there was cold water no hot water and that is a no no sorry to say .my biggest complain did not take a shower last night and this morning not custom there was no reason why they was out of hot water all i can say i wili not go back there
Comment from Hotel Management
Nov 3, 2017 by Booking department., Hotel Management
Mr. Greg. Good morning We thank you for sharing your experience with us, it motivates us and allows us to continue improving every day; we wish to tell you that we are in the process of restoring our facilities and this includes, of course, improving in all aspects mentioned in your observations. We hope you can witness our evolution. Best regards,