Ratings based on 84 Verified Reviews

3.5 out of 5
86% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by Gary

Poor choice on our part

Posted Jul 12, 2016 on Hotels
Cramped, extremely tiny rooms. Barely enough space in the room to stand your suitcase. Bathroom is also very tiny, hard to have a shower it's so small. We booked late, and this looked okay on the internet. When we arrived, it was late and we were tired so no chance to change hotels. These rooms are exceptionally small! The breakfast was a very minimal affair, stale croissants, and the remainder of the items had been out for a while. Staff made no attempt to freshen or re-stock the buffet while we were there eating. One time we saw a staff member, they rushed into the back on our arrival. Really recommend choosing another hotel.
4 out of 5
by jayne from york

great stay

Posted Jul 4, 2016 on Hotels
Great time in Metz help by great staff who were very helpful
4 out of 5
by Graham from Ipswich

Best Hotel Metz

Posted Jun 30, 2016 on Hotels
We wanted an economical stop over on our return journey from holiday. From this hotel we were able to walk the 1.9miles into the picturesque old town centre. There is a stop on the road for the modern bendy buses which seem quite frequent. A modern hotel, good secure parking, card entry on all rooms. Rooms are compact, very clean and adequate for a stop over. TV and fast wi-fi included. We would happily stay again as a stop-over.
3 out of 5
by Mr G A from Darlington

Metz stop

Posted Jun 7, 2016 on Hotels
We had a one night stay in Metz and there were very few rooms available in town. This hotel served its purpose. The hotel is basic and the room was very small with a view of the car park, but it was clean and the staff were very friendly and helpful. Breakfast was available at a small extra cost but this was standard French buffet and good value. It is a few miles from the town centre but there is a tram stop nearby and it took only 15-20 minutes to get to the centre.
1 out of 5
by Christopher from Bridgend

No out of hours service

Posted Dec 20, 2015 on Hotels
Read the small print very very carefully. We got stuck in traffic for three hours and so didn't get to the hotel until after 10. When we got there the hotel compound was all locked up no reception facility and when we rang the number all we got was a phone message. Had to get another hotel at very short notice and got charged for this hotel as well.
Comment from Hotel Management
Feb 27, 2016 by ADAM, Hotel Management
Madam, thank you for your comment. Outside opening hours: the answering machine communicates an emergency phone number 24 hours / 24 (French and English).
4 out of 5
by Judith from Arizona

Managing away from city center

Posted Nov 30, 2015 on Hotels
When I booked didn't realize it was so far from city center. However Christian the manager was extremely helpful in helping me navigate the tram. He printed out a map & gave me specific directions. Also he gave me other tips to make my 3 day stay as pleasant as possible.
Comment from Hotel Management
Feb 20, 2016 by ADAM, Hotel Management
Dear Madam, thank's a lot for your commentars.
4 out of 5
Recommended
for Everyone
by A verified traveler from Idaho

pleasant stay

Posted Sep 12, 2014
Pros: staff, bed, cleanliness of room
Cons: not sure
Location: Didn't spend time in the area
nice bed, clean room, nice buffet, really enjoyed talking with the staff
Comment from Hotel Management
Sep 25, 2015 by ADAM, Hotel Management
Madam, Sir, thanks for your comments; We take them into account; See you again!
5 out of 5
by Goldie from Scotland

Enjoyed our stay

Posted Jul 17, 2013 on Hotels
It was a bit difficult to find as there were a lot of road works. Reception was good room reasonably clean, beds ok. We had dinner at the hotel and it was excellent, everything from hot to cold meals and priced ok. Our waiter was excellent and very helpful. Breakfast was the best we have had on an overnight stay. Again plenty choice with lovely fresh French bread. I woould certainly recommend this hotel
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 15, 2012 on Hotels
4 out of 5
Recommended
for Couples
by Larry from Iowa

Economical and Functional

Posted Mar 31, 2010
We needed good, but inexpensive accommodations. We were not going to be spending much time in our room or at the hotel -- just sleeping overnight. For that usage, this is a great hotel. We had only one minor problem -- it appears that housekeeping was interrupted during the cleaning of our rooms and there were no towels when we got back. That was taken care of by the front desk. The breakfast on site seemed expensive to us, but another good alternative is only 5 minutes away.
Comment from Hotel Management
Sep 25, 2015 by ADAM, Hotel Management
Madam, Sir, thanks for your comments; We take them into account; See you again!