Ratings based on 257 Verified Reviews

4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
for Everyone
by A verified traveler from Hampshire

Excellent hotel. Large room

Posted Jul 20, 2017
Excellent location out of the city with plenty of parking and restaurants. Room was very spacious and well equipped.
4 out of 5
for Business Travelers
by A verified traveler

Nice Hotel in a Casino & Tourism environment

Posted May 5, 2017
Pros: Nice, modern and clean
Cons: The Hotel is difficult to find
The Hotel is very nice, modern and clean, adjacent to a large Casino and in the middle of a winter-sports tourism area. In winter, the location would be perfect, but in summer it looks somehow strange and out of place. In darkness the place is quite difficult to find and there is no decent GPS address listed.
5 out of 5
by Christelle

So great location

Posted Mar 13, 2017 on Hotels
The location is next to the Galaxie, the cinema, the zoo and very close to different restaurants
5 out of 5
by Earl from Highlands Ranch, CO


Posted Jul 3, 2016 on Hotels
Loved it, thanks.
3 out of 5
for Everyone
by A verified traveler from London, UK


Posted Mar 30, 2016
Pros: So much to do around the area.
Cons: Get the cleaning staff to show up! Also - immediate parking by the hotel was very limited and had to pass through a gate every time.
Location: Beautiful area with Metz, Luxembourg and the Moselle Wine tasting valley!
WE stayed four nights in the area due to work in Luxembourg. The room service/cleaning was very very slow and one day not at all. The beds were very hard - but the spa treatment - couples massage - was super fantastic. Breakfast was also good but disappointed with the variety and level of restaurants. We would come back but book another type of room with a better and bigger bed !
4 out of 5
by Paul from UK

Nice hotel, very hard to find

Posted Mar 8, 2015 on Hotels
Stayed here as i had business meeting locally. The hotel itself was actually very hard to find, took me a good 30 mins of driving around a 1 way system, it has a casino on the ground floor of the hotel which is not immediate obvious when booking, this made it hard to find when i was looking around the area. As the hotel was not sign posted, but the casino was?. The hotel is on a retail/amusement park. Other than that, the hotel was very clean and modern. Room was spacious and well equipped. Beds a little small though. Complementary water and juice in the room was a nice touch. Breakfast is chargeable, and i paid for it. A problem though is, its starts from 7am (quite late for a hotel really), i got down there for just after 7am as i had to leave by 7.30 to make my meeting. And unfortunately none of the hot food had been put out yet, so i was stuck with a very costly bowl of cereal.
5 out of 5
by Sonja

This traveler left a rating score only Posted Dec 28, 2014 on Hotels
4 out of 5
by tantastico from leeds

Leafy suburb

Posted Sep 30, 2014 on Hotels
Only issue was that the hamman was not on plus the sauna was not working properly in that the temp only reached 45C on the second time I used it
5 out of 5
by Paul Brooks from Amsterdam

Posted Mar 21, 2014 on Hotels
Fabulous hotel that exceeded my expectations, which is so rare with hotels today. Truly to American and Asian standards which is a big complement.
3 out of 5
by A verified traveler

Nice hotel but poor customer service

Posted Sep 23, 2013 on Hotels
I had the disagreement to not have hot water in the room. I called the reception to let them aware and visibly they didn't properly act. Quite a frustration.