Fridge, microwave, stovetop, coffee/tea maker

Reviews of Appart'City Classic Nancy

3 out of 5
Appart'City Classic Nancy
10 rue des Chaligny, Nancy, Meurthe-et-Moselle

Reviews

7.0

Good

Rating 10 - Excellent. 66 out of 479 reviews" "
Rating 8 - Good. 196 out of 479 reviews" "
Rating 6 - Okay. 125 out of 479 reviews" "
Rating 4 - Poor. 54 out of 479 reviews" "
Rating 2 - Terrible. 38 out of 479 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

SARIN

Traveled with family
Disliked: Cleanliness
Great value for money, staff friendly at the desk, facilities good, parking fantastic but cleanliness of apartment was poor. Lots of areas in the apartment that hadn't been cleaned and you could see the cobwebs. A lack of plug points for charging of electronic devices. No air conditioning (was aware of this), however, only one fan for one bedroom, nothing for the other bedroom so my family had an uncomfortable night
Stayed 1 night in Jul 2023
Response from Appart city Nancy on Aug 17, 2023
Bonjour,Nous espérons vous revoir vous et votre famille et vous montrer que nous prenons en compte votre avis même négatif afin de vous rendre votre prochaine visite plus agréable. En effet, nous vous prions de bien vouloir nous excuser pour les désagréments rencontrés tel que la propreté et les toiles d'araignées . Nous allons êtres plus vigilants a ce sujet . Nous restons à votre disposition pour de plus amples renseignementsA très bientôt, chez Appart City Nancy

10/10 Excellent

James, Plano

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel in a good location.

10/10 Excellent

Nikolay

Business traveler
Liked: Cleanliness, room comfort
Stayed 7 nights in Sep 2020
Response from La Team Appart'City on Sep 29, 2020
Bonjour Nikolay, Vous vous remercions pour votre retour concernant votre séjour parmi nous, c'est un réel plaisir de savoir que tout s'est bien passé! Au plaisir de vous recevoir lors d'un prochain séjour, Cordialement,

6/10 Okay

Nazim

Business traveler
Disliked: Cleanliness
Gave it a go... fell way short
Ok for one night i suppose but general feeling was of of lack of cleanliness. Bad smell in corridors and in the room. Staff friendly though..
Stayed 1 night in Sep 2020
Response from La Team Appart'City on Sep 23, 2020
Dear Nazim, Thank you for taking the time to provide feedback following your stay with us. We are sorry that the odors may have bothered you and we apologize for the inconvenience caused. We thank you for the feedback on our staff, we will not fail to share it with our teams. We look forward to welcoming you during your next stay. Best regards,

4/10 Poor

Boyko

Traveled with family
Disliked: Property conditions & facilities, room comfort
It was cold in the apartment
Stayed 1 night in Dec 2019
Response from Appart'City team on Jan 1, 2020
Dear Boyko, Thank you for taking the time to return after your stay, we wish to inform you that our reception is open 24/24 and 7/7, do not hesitate to contact us directly during a next stay, our teams are happy to be available if needed! Best regards,

8/10 Good

Verified traveler

Stayed 1 night in Aug 2019
Response from L'équipe d'Appart'City on Aug 21, 2019
Bonjour, Nous vous remercions pour votre retour, c'est une réel plaisir pour nos équipes de voir que tout s'est bien passé. Au plaisir de vous recevoir à nouveau,

8/10 Good

Ahmed

Liked: Room comfort
Stayed 1 night in Jul 2019
Response from l'équipe d'Appart'City on Aug 21, 2019
Bonjour Ahmed, Nous vous remercions pour votre retour, c'est une réel plaisir pour nos équipes de voir que tout s'est bien passé. Au plaisir de vous recevoir à nouveau,

6/10 Okay

Ahmed

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2019
Response from L'équipe d'Appart'City on Aug 21, 2019
Bonjour, Nous vous remercions pour votre retour, c'est une réel plaisir pour nos équipes de voir que tout s'est bien passé. Au plaisir de vous recevoir à nouveau,

8/10 Good

Verified traveler

Stayed 1 night in Jun 2019
Response from l'équipe d'Appart'City on Jun 22, 2019
Bonjour, Nous vous remercions d'avoir fait un retour sur votre séjour dans notre résidence, c'est un réel plaisir pour nos équipes de savoir que tout s'est bien passé. Au plaisir de vous recevoir à nouveau, Bien Cordialement,

4/10 Poor

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Our room was very smoke affected. Either through heavy smoking or perhaps an internal fire, kitchen incident that impregnated the carpet and soft furnishings. 24 hours later in another city our clothing reminded us of our "dud" room in Nancy. Sorry to say, this affected our stay. Suggest they investigate and fix before letting this room to anyone else. We didn't get off to a great start as we could not find the property as we ended up in another location after setting our GPS to the wrong location that was given on our online booking paper work, luckily or unluckily we found the property after some time.
Stayed 1 night in May 2019
Response from Appart'City Team on May 28, 2019
Hello, Dear, We thank you for taking the time to write a comment on your stay, we wish to inform you that our reception is open 24/24 and 7/7, do not hesitate to ask us during a next stay, we respond to requests with pleasure! See you soon,

8/10 Good

Annapoorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from l'équipe d'Appart'City on Aug 1, 2019
Bonjour :-) Nous vous remercions d'avoir pris le temps d'écrire un commentaire sur votre séjour dans notre résidence, c'est un réel plaisir pour nous de savoir que tout s'est bien passé. Au plaisir de vous recevoir à nouveau lors d'un prochain séjour,

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
It was so hard to find the entrance. The hallways are so dirty and not even lit. Cleanliness needs improvement. Staff was somewhat nice.
Stayed 1 night in Oct 2018
Response from l'équipe d'Appart'City on Oct 17, 2018
Goodmoring, Thank you for taking the time to write us a comment on our residence, our staff will be delighted with your message. We inform you that we will more control the cleanliness of our apartments to welcome you in a clean space during a future stay. Best Regards

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Confrotable but not so clean
The hotel was good but not clean. The sink was blocked with dirt and hair. The kichen utensils were not clean
Stayed 1 night in Sep 2018
Response from l'équipe d'Appart'City on Oct 16, 2018
Dear, We thank you for taking the time to leave a comment on our residence, we will take care of the cleanliness of our apartments, Do not hesitate to come to us directly during a next stay, our reception is open 24/7 and it is with pleasure that we will do our best to make your stay pleasant, Yours sincerely

8/10 Good

Verified traveler

Good location, basic, need to improve furnishings.
A driving holiday through France and Belgium and we thought an apartment would be good for a couple of nights. Room clean but sparsely furnished. No bedside tables and only one chair on the balcony. Bin was stored in wardrobe ! Had to request second set of towels. Crockery dirty - had to wash before use. Cloth and washing liquid provided. Kitchenette tiny but adequately equipped. Bathroom ok. Location good. - 15-20 min walk to Place Stanislas. Restaurants just across road. Parking underground 5 Euros per night. Weather unusually warm for September and room was too hot. Would return - good basics, but would advise a little more attention to comfort.
Stayed 2 nights in Sep 2018
Response from l'équipe d'Appart'City on Oct 18, 2018
Hello We thank you for taking the time to write a comment on your stay, currently the residence is under furnishing, it is with pleasure that you can discover it during a future stay at Appart'City! See you soon !

10/10 Excellent

Nicholas

Lovely little hotel
Lovely little hotel .. great Italian restaurant at the end of the street . Staff were nice
Stayed 1 night in Aug 2018
Response from l'équipe d'Appart'City on Oct 18, 2018
Dear Nicholas, We sincerely thank you for your comment! It was a real pleasure for us to welcome you to Appart'City! A very soon

8/10 Good

JB, London

Liked: Staff & service
Disliked: Cleanliness
overnight stay
We only needed an overnight stay to rest as it was a long journey and It was good that they can offer late check-in. The guy at the reception (it was after 12 midnight) was still pleasing and accommodating. We got a standard apartment and the beds are ok. The overall smell of the apartment was not pleasant as it smelled like it was never used. The toilet has unpleasant smell. As we are only staying overnight to rest, it did not really bothered us much. The breakfast was excellent and there are so many choices to eat.
Stayed 1 night in Aug 2018
Response from l'équipe d'Appart'City on Oct 18, 2018
Hello We thank you for your comment on your stay, we are delighted that your stay at Appart'City went very well! It is a real pleasure for nosu to have received you! See you soon

4/10 Poor

kat, kyiv

Liked: Staff & service
Disliked: Cleanliness, room comfort
Just over two nights
enough to sleep, take a shower and have a rest. not enough cleanness, not enough comfort to my taste
Stayed 2 nights in Jun 2018

6/10 Okay

Micheal Morgan

Liked: Cleanliness, room comfort
It was ok
Basic room but a basic price
Stayed 1 night in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Feb 2018

6/10 Okay

Verified traveler

Disliked: Room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Mariko

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient place to stay.
We heard of this city from the lady at the museum. We were glad we took up her advise to come here. It is a very beautiful city.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DON'T GO NEAR THE PLACE
We booked the hotel through expedia at 11pm and was at the hotel for 11:05 pm. I was told the hotel reception was closed and a refund wasn't going to be given. After an hour on the phone in disbelief that we could be treated in such a manner we had to find an alternative hotel. DONT

2/10 Terrible

Dalibor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a terrible place. Customer service which does not work. I was not able to get into the room as there was no appropriate key, no person to help, or good instructions. After calling their service several times (spent a lot of money on my phone as they charge it), I've been redirected a couple of times, and been offered two keys from the safety box for the rooms, but when coming to the room the keys did not work and I couldn't open the room. After calling again I've been told to call again as I did not reach operator dealing with their hotel in Nancy?!? It was late and I had to search for another accommodation. I've spent money on another accommodation and lost a paid night here. Avoid this place, it is unreliable and not worth the trouble.

6/10 Okay

Maggie, Warsaw

Disliked: Cleanliness, staff & service
A very, very budget place in Nancy.
Pros.:The hotel is about 20 minutes walk from the center of Nancy or approx. 5 minutes walk to the nearest bus station. Cons. The staff was unpleasant. There was a strange persistent smell in a room.

6/10 Okay

Harold, England

Liked: Cleanliness, staff & service
adequate hotel, close to town center
Very helpful staff, gave us directions on how to check in late, by retrieving our roomkey from a small safe by the reception desk.

8/10 Good

ROLANDO, Maryland

Liked: Cleanliness, property conditions & facilities, room comfort
we stayed in Nancy because we could not afford Luxemburg, since we arrived on a sunday passed the time, we had to park on the street, it felt like a very safe nb. We did not plan to visit Nancy but it was a really beutiful citi centre.

8/10 Good

Darvin

Liked: Cleanliness, property conditions & facilities, room comfort

2/10 Terrible

severina, Riga

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the worst hotel experience in my life!!!
This hotel made my trip as a nightmare, first when we arrived they gave as a dirty room(not cleaned at all), when I complained they give us another room, without even apologizing. The worst thing I realized in the evening when I saw my cc was charged, altough I paid right on my arrival by cash. And that was done with some minutes interval when I paid by cash. And the stupid woman from the reception cant speak almoust no english, she was not polite with me and gave no invoice as it normally should be. The next day when I went to complain she said , that I didnt give any money to her, she was looking in my eyes and lying , I was shocked about such lies! And i also had my witness with me-my husband, and there was a CTV that is recording, so I asked her to check it, she also refused that. Then I was talking with the manager and she believes only to her worker, not to me and my husband.She refused to check the situation and the cameras. I lost my money, my nerves, my time. Client has no rights here.

2/10 Terrible

Andrea, Oxford

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience at Appart'City Nancy
We had a terrible experience at Appart'City Nancy. Upon arrival, we had to call to get a code to get into the hotel, open the safe and learn the room number. The call center has a greetings message only in French. There's a good 2/3 minutes wait. All together, you have to pay money (we were on a UK mobile) to get to know basic information that could be communicated before arrival by email. And this was just the beginning. Once we entered our room, there were only three single beds (we are a family of 4) and no water at all in the flat. I had to spend 30 minutes over the phone with the call center before the lady on the other side suggested to get two room keys from the safe. Apparently---we learned the next day---before leaving, the receptionist leaves a few extra keys in the safe for emergency. Of the two rooms we got, one had just a queen bed, but the other had a queen and two single beds. Exactly what we needed. So, if we had been given that room to begin with, or as soon as the problem materialized, we could have saved quite a bit of time. In the whole process, the manager was nowhere to be found. The room where we finally slept smelled of cigarette. Not terribly, but quite distinctively. We were not the only ones with problems. We met another family in the lobby who were trying to figure out what to do given that their assigned room was occupied by someone else. Bottom line: Appart'City needs to get their acts together.

6/10 Okay

Traveller, Europe

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Cheao hotel, 20mins walk from city center
This is a cheap hotel in regards with the others in the city center. It is 5 stops(7mins not in rush hours) from the city center and train station using the only one tram line. On foot it is about 20mins and you can do it. The hotel provides the really essentials and they will not give you more e.g. paper or something else really easily. It is a bit old, also the rooms inside and not the cleanest. Caprpets are old and a bit dirty. Overall, it is good for students or for people that will make a short stay wanting not to pay a lot of money. The reception desk is not open all the time and you have to communicate with them earlier (and pay calls) before you arrive to have the door code. They will answer the phone, but you will call a lot of times and at somepoint somebody will want to talk with you in english. It also has a supermarket around and farmacy and the neighourhood is ok. Good luck.

8/10 Good

TEXASGUY, TEXAS

Liked: Cleanliness, staff & service, room comfort
LITTLE HARD TO FIND...FROM THE ADDRESS GIVEN ..
This is NOT a normal travel lodge facility. It is a full fledged apartment rental (more like a dorm) with very limited office hours. So you cannot check in at any time.. The office opens a 15:00. It was even difficult to get in the front door...without someone inside opening for you. The room was very adequate and much to my surprise had dishes and silverware. plus micro and two burner electric stove. but when they say SOFABED...they mean sofabed. It was already converted and had sheets and was ready for use. But not the most comfortable bed I slept on this week. My room had a huge balcony with table and chair outside for fresh air. NO window.. the only ventilation was the door. However, the room had AC. NOTE: the entrance level elevator is listed as -1 . (you have to enter - and then one to get this level there is NO -1 on the board. ...very strange i know??

8/10 Good

Michael S, Orange County, CA

Liked: Cleanliness, property conditions & facilities
Budget Prices for Budget Hotel
Copenhagen is an expensive city to stay. This hotel is an exception though. It does have budget prices but expect a budget like hotel too. It is clean and provides what is needed for sleeping but the room is very minimal. I thought it was interesting that the TV was actually located above the desk and not in the bedroom....lol! So you can't watch TV in your bed. Also the shower has a pull curtain and you basically pull it around you and it is open next to the bathroom sink. Again, the room is clean but this is bare bones minimal but good price. You get what you pay for but it's adequate.

6/10 Okay

Hulee

Decent hotel
This hotel is alright. You get what you pay for (I paid $71/night). It's not in too bad of a location. It's just to the east of central Nancy (a short walk, maybe 10-15 minutes?). If you don't speak French, the staff can accommodate for a couple different languages. I think the lobby is the nicest part of the hotel. The room was decent, if a little beat up. It didn't actually have a real bed, there was a futon. You have to pay for the breakfast. And there is only on washer and dryer for the hotel on the first floor (you have to buy some detergent from the store down the street, they don't sell any in the hotel). It's not a hotel that you would hang out in all day, but if you're in Nancy, why would you want to? I love that city!

4/10 Poor

Birdy

Disliked: Staff & service, room comfort
Cheap (ish) and close to station
An apartment set up, good for families with kids or pets. Nothing special, but reasonable location and price.

8/10 Good

Sheila, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value
Would definitely use this hotel again. Ideal for an overnight stopover, especially with a sink, fridge and microwave in the room. Great value.

2/10 Terrible

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
The previous time I stayed at Appart'City Nancy I was very impressed by the service and the rooms too. Sadly, on this occasion, I cannot say the same. My room had not been cleaned so I slept in used sheets and the towles had been used too. As it was a Sunday there were no staff at the hotel to help. The staff were apologetic on the Monday morning, however it was too little too late.

10/10 Excellent

Dave, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
That's a great bargain
Outstanding value for money. Some other reviewers have carped about the carpets etc... Our experience was quite different. I would have paid twice as much and been happy (but please don't tell AppartCity that!)

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
Dirty room, squeaking fold-out sofa
There was no bed but only a fold-out sofa which made squeaking noises. The carpet in the room was extremely dirty. The ventilation in the bathroom and main room were dirty. There were spider webs on top of the kitchen furniture. We booked for 2 nights but left after one night because this was the worst hotel out of hundreds of hotels we have ever been. Do not stay there.

4/10 Poor

Eva, France

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appart'city in Nancy
Stayed one night at this hotel. Carpet and walls filled with stains. Tried to have a shower, no hot water. Apparently you are only allowed to use a certain amount of hot water per day, and the person who stayed in our room before us had used it all. So we complained, got to change room - same state : stains, spots etc. But this time we did have hot water. The bed is a convertible couch, not very comfortable. Internet exists but you need to pay an extra fee. I will not stay at this hotel again since there are other hotels which I find to be better in the same price range.

8/10 Good

Caroline, New Forest, England

Liked: Staff & service, room comfort
Quiet Appartment Rental in Nancy
The Appartment/Hotel is situated on the outskirts of the main tourist part of Nancy, just a 15-20 minute average walk to Stanislas Square. Whilst situated opposite the cinema and bowling alley the appartment is quiet at night and a normal flow of traffic during the day. Having stayed previously at a 3 star Resid'home along the same road, I found this appartment more comfortable despite being 2 star, probably down to the furnishings. Although not good enough for a 3 star, the bed was very comfortable and firm, the appartment was clean and cosy, the facilities adequate and most of all it was quiet. The handheld shower was ok but I would have preferred a proper shower unit. The rings on the cooker did not work brilliantly and some of the paint was coming off in the bathroom, but apart from that, it was good value. The internet usage was a waste of money at 2 euros a day as the signal was appalling. I stayed in no.16 on the ground floor, furthest away from the reception area so that might be why. The reception staff spoke excellent English and were extremely friendly and helpful and altogether a very friendly atmosphere. Happily stay here again.

8/10 Good

Geraldine

Stayed 3 nights in Oct 2023

8/10 Good

hj

Stayed 1 night in Nov 2023

10/10 Excellent

Samuel

Stayed 1 night in Nov 2023

10/10 Excellent

LORIA

Stayed 1 night in Oct 2023

10/10 Excellent

Yvonne

Business traveler
Liked: Cleanliness, room comfort
Calme, confortable, propre et convivial
Stayed 14 nights in Aug 2023

10/10 Excellent

Reinaldo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
ok y ok y ok
Stayed 1 night in Aug 2023

8/10 Good

Sascha

Stayed 1 night in Aug 2023
Response from Appart city Nancy on Aug 17, 2023
Merci pour votre retour d'expérience ! Il nous conforte dans les efforts que nous faisons pour proposer des offres et des services de qualité à nos clients. A très bientôt chez Appart city Nancy

10/10 Excellent

Nicolai

Stayed 1 night in Jul 2023
Response from Appart city Nancy on Aug 17, 2023
Un grand merci pour votre retour positif ! Toute l’équipe de notre Appart City Nancy a été ravie de vous accueillir, vous et votre famille. Nous vous disons à très bientôt chez Appart City Nancy