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Reviews of Camino Real Santa Fe

5 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 677 out of 1062 reviews" "
Rating 8 - Good. 210 out of 1062 reviews" "
Rating 6 - Okay. 101 out of 1062 reviews" "
Rating 4 - Poor. 45 out of 1062 reviews" "
Rating 2 - Terrible. 29 out of 1062 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

KURIAN

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The air conditioning was not working. The front desk staff was not helpful. I changed the hotel - moved to Hilton, Santa Fe. Camino agreed to refund my payment. I still don’t have it. The front desk agent’s name was Naome
Response from Elder Velazquez on Mar 27, 2024
Estimado Huésped:Agradezco de gran manera sus comentarios los cuales nos ayudarán a cumplir con el objetivo que siempre tenemos, exceder las expectativas de nuestros huéspedes y crear memorias que los hagan regresar.Gracias por haberse hospedado en Camino Real Santa Fe y esperamos que nos de una segunda oportunidad donde usted pueda realmente gozar del excelente servicio por el cual somos reconocidos.Saludos cordiales,Gabriele AruDirector General

10/10 Excellent

Jaime

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Mar 2024
Response from Director General on Mar 19, 2024
Dear Guest,Our main goal is to create everlasting memories in our guests and we want Camino Real Santa Fe to be remembered as part of your story. Thank you for staying with us and for taking the time to provide us with your valuable review and comments about the facilities and our staff. Please let me know if you are already planning your next visit in Mexico City, my team and I personally would like to take care of each of your special requests. Sincerely,Gabriele AruManaging Director

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay.
Stayed 1 night in Mar 2024
Response from Director General on Mar 19, 2024
Dear Guest,Thank you for having taken the time to post your review of your stay at Camino Real Santa Fe. I am truly delighted that we were able to provide you with the best service and accommodations. Sincerely,Gabriele AruManaging Director

8/10 Good

Salvador

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, hotel is well kept but showing the age in the rugs.
Stayed 2 nights in Mar 2024
Response from Director General on Mar 8, 2024
Dear Guest,Thank you for having taken the time to post your review of your stay at Camino Real Santa Fe. I am truly delighted that we were able to provide you with the best service and accommodations. Sincerely,Gabriele AruManaging Director

8/10 Good

Aldo Mario, San Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Elder Velazquez on Mar 27, 2024
Estimado Huésped,Gracias por elegir Camino Real Santa Fe como anfitrión de su visita en Ciudad de Mexico. Es un placer saber cuánto disfruto su estancia con nosotros. Espero tener pronto la oportunidad de recibirle de nuevo para otra experiencia memorable.Saludos Cordiales,Gabriele AruDirector General

10/10 Excellent

John, San Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Elder Velazquez on Mar 27, 2024
Estimado Huésped,Reciba un cordial saludo junto con nuestro agradecimiento por haber elegido Camino Real Santa Fe como sede en la Ciudad de México.Esperamos tener el gusto de servirle durante su próxima visita a la Ciudad de MéxicoCordialmente,Gabriele AruDirector General

10/10 Excellent

Sergio

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is an excellent choice close to shopping and restaurants. It's my first choice when I stay in Mexico City.
Stayed 2 nights in Feb 2024
Response from Director General on Mar 2, 2024
Dear Guest,Our main goal is to create everlasting memories in our guests and we want Camino Real Santa Fe to be remembered as part of your story. Thank you for staying with us and for taking the time to provide us with your valuable review and comments about the facilities and our staff.  Please let me know if you are already planning your next visit in Mexico City, my team and I personally would like to take care of each of your special requests. Sincerely,Gabriele AruManaging Director

10/10 Excellent

Alfredo, HOUSTON

Traveled with family
Liked: Cleanliness, staff & service
Great location
Stayed 1 night in Feb 2024
Response from Director General on Feb 19, 2024
Dear Guest,Our main goal is to create everlasting memories in our guests and we want Camino Real Santa Fe to be remembered as part of your story. Thank you for staying with us and for taking the time to provide us with your valuable review and comments about the facilities and our staff.  Please let me know if you are already planning your next visit in Mexico City, my team and I personally would like to take care of each of your special requests. Sincerely,Gabriele AruManaging Director

10/10 Excellent

Eduardo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in the “Santa Fe” area un Mexico City. The front desk staff was very polite and attentive to any request I had, the same with the room service department. Eduardo Ludewig Rocha
Stayed 1 night in Dec 2023
Response from Director General on Feb 13, 2024
Dear Guest,Thank you for having taken the time to post your review of your stay at Camino Real Santa Fe. I am truly delighted that we were able to provide you with the best service and accommodations. Sincerely,Gabriele AruManaging Director

6/10 Okay

Linda

Traveled with family
The hotel is old
Stayed 3 nights in Feb 2024
Response from Director General on Feb 13, 2024
Dear guest,We appreciate your comments about your stay and the staff service.We will take note and share your comments with the people in charge to work on those opportunity areas.We look forward to see you again in a near future.Kind regards,Gabriele AruManaging DirectorCamino Real Santa Fe

6/10 Okay

Miguel

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property needs maintenance and the staff need training
Stayed 3 nights in Jan 2024
Response from Director General on Jan 31, 2024
Dear Guest,We are sorry about this incident, and it is our hope that you would accept our apologies, we will review with the departments in charge, to improve our service and does not happen again.We hope to see you soon.Best Regards,Gabriele AruManaging DirectorCamino Real Santa Fe

10/10 Excellent

ANDREE

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 2 nights in Dec 2023
Response from Director General on Jan 30, 2024
Estimado Huésped,Apreciamos mucho que se haya tomado el tiempo de compartir sus comentarios sobre su experiencia en esta su casa. Nos da mucha alegría saber que cumplimos sus expectativas durante su estancia en Camino Real Santa Fe.Esperamos tener el gusto de servirle durante su próxima visita a la Ciudad de MéxicoCordialmente,Gabriele AruDirector GeneralCamino Real Santa Fe

10/10 Excellent

Jaime

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and location
Stayed 3 nights in Jan 2024
Response from Director General on Jan 29, 2024
Dear Guest,Our main goal is to create everlasting memories in our guests and we want Camino Real Santa Fe to be remembered as part of your story. Thank you for staying with us and for taking the time to provide us with your valuable review and comments about the facilities and our staff.  Please let me know if you are already planning your next visit in Mexico City, my team and I personally would like to take care of each of your special requests. Sincerely,Gabriele AruManaging Director

4/10 Poor

Diana

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I do not recommend the Hotel Camino Real Santa Fe at all! I, as the owner of the Travel Agency, am never going to propose it. I rented a Junior Suite and it didn't even have two cups of coffee, only one, it didn't have coffee or cream, the hair dryer was broken, and although I complained at the Reception, they never changed it, the shower barely had any water, the room almost dark, they are not lighting. I had to give my License and Passport to exchange dollars for pesos and I hope they respect the rules of confidentiality and security, and nothing happens with my information. At breakfast, the bread and other pastries, old, like the ham, cheese, etc., looked reused, with the edges burned from the cold, but, I have to highlight that the employees are very friendly, they behave attentive and professional, I have no complaints about the restaurant staff. At the Reception, I did not have the same experience at the Reception with one of the employees to whom I gave complaints about the lack of conditions and the broken dryer, he literally did not care. I will never return to that Hotel, it does not comply with what they advertise at the time of renting it.
Stayed 4 nights in Jan 2024
Response from Director General on Jan 23, 2024
Dear Guest,We are sorry about this unfortunate incident, and it is our hope that you would accept this note as a genuine apology for falling short of delivering a genuine experience.We likewise hope that you would be able to overcome with time the disappointment and give us renewed opportunities to be of service to you.Best Regards!Gabriele AruManaging Director

10/10 Excellent

KURIAN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jose Garcia is an exceptional staff who has been ready to assist at any time!!
Stayed 4 nights in Jan 2024
Response from Director General on Jan 29, 2024
Dear Guest,Thank you very much for choosing Camino Real Santa Fe to stay in Mexico City, we also appreciate your comment, it will help us to continue providing much quality service to all our guests.We hope to see you again in a near future. Kind regards,Gabriele AruManaging DirectorCamino Real Santa Fe

8/10 Good

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Director General on Jan 8, 2024
Estimado Huésped,Reciba un cordial saludo junto con nuestro agradecimiento por haber elegido Camino Real Santa Fe, como sede en la Ciudad de México.Esperamos tener el gusto de servirle durante su próxima visita a la Ciudad.Cordialmente,Gabriele AruDirector General

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Director General on Jan 25, 2024
Estimado Huésped,Gracias por su preferencia y su valoración sobre su estancia en Camino Real Santa Fe.Esperamos servirle en su próxima estancia en la Ciudad de México.Cordialmente,Gabriele AruDirector General

10/10 Excellent

Eduardo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio en recepción y roomservice.
Stayed 1 night in Dec 2023
Response from Elder Velazquez on Dec 30, 2023
Estimado Huésped,Gracias por tomar parte de su valioso tiempo para compartir su comentario. También quiero agradecer su preferencia para Camino Real Santa Fe, esperamos que ésta no sea la última vez.Estoy seguro que todos los miembros de nuestro staff estarán muy contentos cuando lean su comentario, ésto servirá como una motivación adicional para continuar brindando servicio de excelencia como solo ellos saben.Cordialmente,Gabriele AruDirector General

8/10 Good

emmett

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everyone was very friendly except the front desk. It seemed as if they were doing me a favor staying here? Even though service in Mexico is not the best, this was at a whole other level. Strange, nobody behind the front desk smiles.
Stayed 1 night in Dec 2023
Response from Elder Velazquez on Dec 29, 2023
Dear guest,We appreciate your comments about your stay and the staff service.We will take note and share your comments with the people in charge to work on those opportunity areas.We look forward to see you again in a near future.Kind regards,Gabriele AruManaging DirectorCamino Real Santa Fe

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very easy check/in. Amazing service at reception and restaurant. I will definitely return.
Stayed 1 night in Dec 2023
Response from Director General on Dec 18, 2023
Dear Guest,Thank you for having taken the time to post your review of your stay at Camino Real Santa Fe. I am truly delighted that we were able to provide you with the best service and accommodations. Sincerely,Gabriele AruManaging Director

10/10 Excellent

Ricardo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Director General on Dec 13, 2023
Estimado Huésped,Gracias por su preferencia y su valoración sobre su estancia en Camino Real Santa Fe.Esperamos servirle en su próxima estancia en la Ciudad de México.Cordialmente,Gabriele AruDirector General

10/10 Excellent

mayra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Director General on Dec 9, 2023
Estimada Huésped:Reciba un cordial saludo junto con nuestro agradecimiento por su comentario sobre su estancia en Camino Real Santa Fe.Nos da mucho gusto saber que su estancia fue placentera.Esperamos tener el gusto de servirle durante su próxima visita a la Ciudad de México.Cordialmente,Gabriele AruDirector GeneralCamino Real Santa Fe

10/10 Excellent

Jaime

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very good service
Stayed 5 nights in Nov 2023
Response from Director General on Dec 8, 2023
Dear Guest,Thank you for having taken the time to post your review of your stay at Camino Real Santa Fe. I am truly delighted that we were able to provide you with the best service and accommodations. Sincerely,Gabriele AruManaging Director

6/10 Okay

Juan Pablo

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Nov 2023
Response from Director General on Nov 30, 2023
Estimado huésped:Agradezco su preferencia y comentario.Esperamos tener el gusto de servirle en su próxima estancia en la Ciudad de México.Cordialmente,Gabriele AruDirector GeneralCamino Real Santa Fe

10/10 Excellent

Carlos

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó todo!
Stayed 1 night in Nov 2023
Response from Director General on Nov 28, 2023
Estimado Huésped,Agradezco grandemente su comentario, es para mí un honor saber que usted realmente disfrutó de todos los servicios que ofrecemos en Camino Real Santa Fe.He compartido éste comentario con el staff de nuestro Hotel y ha servido como motivación ya que todos siempre están comprometidos a brindar el mejor de los servicios para que huéspedes especiales como usted se sientan bienvenidos y bien atendidos.Por favor no dude en dejarnos saber si está planeando su próximas visita en la Ciudad de Mexico, nos dará mucho gusto saber que tendremos la oportunidad de servirla nuevamente.Cordialmente,Gabriele AruDirector General

10/10 Excellent

Sergio

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Greeding guest could be warmer by staff.
Stayed 3 nights in Nov 2023
Response from Director General on Nov 24, 2023
Dear Guest,Our main goal is to create everlasting memories in our guests and we want Camino Real Santa Fe to be remembered as part of your story. Thank you for staying with us and for taking the time to provide us with your valuable review and comments about the facilities and our staff.  Please let me know if you are already planning your next visit in Mexico City, my team and I personally would like to take care of each of your special requests. Sincerely,Gabriele AruManaging Director

10/10 Excellent

Oswaldo, Toronto

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Friendliness of staff and great location
Stayed 1 night in Nov 2023
Response from Director General on Nov 21, 2023
Dear Guest,Our main goal is to create everlasting memories in our guests and we want Camino Real Santa Fe to be remembered as part of your story. Thank you for staying with us and for taking the time to provide us with your valuable review and comments about the facilities and our staff.  Please let me know if you are already planning your next visit in Mexico City, my team and I personally would like to take care of each of your special requests. Sincerely,Gabriele AruManaging Director

8/10 Good

Roman

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Nov 2023
Response from Director General on Dec 11, 2023
Estimado huésped:Reciba un cordial saludo junto con nuestro agradecimiento por haber elegido Camino Real Santa Fe como sede en la Ciudad de México.Esperamos tener el gusto de servirle durante su próxima visita a la Ciudad.Cordialmente,Gabriele AruDirector GeneralCamino Real Santa Fe

4/10 Poor

Verified traveler

Business traveler
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Not good.
An absolutely miserable check in experience. Unfortunately I was greeted by a young lady who was absolutely not interested in customer experience or hospitality. It was a sharp shock after a long trip. Onto the room and a large table of half eaten food greeted me. This sat outside my room, smelling for a number of hours. I took a photo of it. I was then woken up by staff coming into the room in the morning. The breakfast was excellent and staff in the restaurant were efficient and friendly. Check out experience was non existent.
Stayed 1 night in Nov 2023
Response from Director General on Nov 18, 2023
Dear Guest,We are sorry about this incident, and it is our hope that you would accept our apologies.We will review with the departments in charge, to improve our service and does not happen again.We hope to see you soon.Best Regards,Gabriele AruManaging DirectorCamino Real Santa Fe

10/10 Excellent

Manuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Director General on Nov 18, 2023
Estimado huésped:Reciba un cordial saludo junto con nuestro agradecimiento por haber elegido Camino Real Santa Fe como sede en la Ciudad de México.Esperamos tener el gusto de servirle durante su próxima visita a la Ciudad.Cordialmente,Gabriele AruDirector GeneralCamino Real Santa Fe

8/10 Good

Kevin, Portland

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very tasty steak. Treadmill in the gym is excellent (there are 3). Warm comfy room. Nice large bed. Good internet access. Quiet.
Stayed 1 night in Nov 2023
Response from Director General on Nov 14, 2023
Dear Guest,Our main goal is to create everlasting memories in our guests and we want Camino Real Santa Fe to be remembered as part of your story. Thank you for staying with us and for taking the time to provide us with your valuable review and comments about the facilities and our staff.  Please let me know if you are already planning your next visit in Mexico City, my team and I personally would like to take care of each of your special requests. Sincerely,Gabriele AruManaging Director

10/10 Excellent

Alejandra

Stayed 4 nights in Oct 2023
Response from Director General on Nov 23, 2023
Estimada Huésped,Reciba un cordial saludo junto con nuestro agradecimiento por haber elegido Camino Real Santa Fe, como sede en la Ciudad de México.Esperamos tener el gusto de servirle durante su próxima visita a la Ciudad.Cordialmente,Gabriele AruDirector General

10/10 Excellent

Gabriel

Stayed 1 night in Oct 2023
Response from Director General on Nov 14, 2023
Estimado Huésped,Reciba un cordial saludo junto con nuestro agradecimiento por haber elegido Camino Real Santa Fe, como sede en la Ciudad de México.Esperamos tener el gusto de servirle durante su próxima visita a la Ciudad.Cordialmente,Gabriele AruDirector General

8/10 Good

ELIEZER

Stayed 5 nights in Sep 2023
Response from Director General on Oct 17, 2023
Estimado Huésped,Gracias por su preferencia y su valoración sobre su estancia en Camino real Santa Fe.Esperamos servirle en su próxima estancia en la Ciudad de México.Cordialmente,Gabriele AruDirector General

8/10 Good

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities
Me gusta la zona, las area comunes muy limpias, el servicio es excelente. Lo que no me gusto es que las habitaciones estas anticuadas, la mismas alfombras moradas sucias de siempre, creo que es un hotel muy lindo que necesita una remodelación en sus habitaciones urgente. NO alfombras es antihigiénico.
Stayed 3 nights in Sep 2023
Response from Director General on Sep 29, 2023
Estimada huésped:Gracias por su preferencia y su comentario.He tomado nota sobre las observaciones que nos hace y las he hecho llegar a los departamentos responsables para dar seguimiento y así poder mejorar nuestro servicio.Esperamos servirlo nuevamente en su próxima estancia en la Ciudad de México.Cordialmente,Gabriele AruDirector GeneralCamino Real Santa Fe

8/10 Good

Renato, loveland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Director General on Oct 17, 2023
Estimado Huésped,Reciba un cordial saludo junto con nuestro agradecimiento por haber elegido Camino Real Santa Fe, como sede en la Ciudad de México.Esperamos tener el gusto de servirle durante su próxima visita a la Ciudad.Cordialmente,Gabriele AruDirector General

8/10 Good

Juan

Business traveler, Traveled with family
Liked: Staff & service, property conditions & facilities
Awesome staff. Little old. Needs new carpet
Stayed 14 nights in Sep 2023
Response from Director General on Sep 25, 2023
Dear Guest,Thank you very much for choosing Camino Real Santa Fe to stay in Mexico City, we also appreciate your comment, it will help us to continue providing much quality service to all our guests.We hope to see you again in a near future. Kind regards,Gabriele AruManaging DirectorCamino Real Santa Fe

10/10 Excellent

Kevin, Portland

Stayed 1 night in Sep 2023
Response from Director General on Oct 12, 2023
Estimado Huésped:Reciba un cordial saludo junto con nuestro agradecimiento por su comentario sobre su estancia en Camino Real Santa Fe.Nos da mucho gusto saber que su estancia fue placentera.Esperamos tener el gusto de servirle durante su próxima visita a la Ciudad de México.Cordialmente,Gabriele AruDirector GeneralCamino Real Santa Fe

8/10 Good

renza

Stayed 1 night in Aug 2023
Response from Director General on Sep 25, 2023
Estimado Huésped,Gracias por su preferencia y su valoración sobre su estancia en Camino real Santa Fe.Esperamos servirle en su próxima estancia en la Ciudad de México.Cordialmente,Gabriele AruDirector General

4/10 Poor

Guillermo

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bring your own water to this hotel
water in Mexico city is not healthy to drink, so it is necessary Hotels provide complementary bottles of water to drink at night. It does not make any sense to get ONLY 2 small (8 oz ea) per double room per night. When requested more at the front desk the answer was that they only provide 2 bottles, if I need more, they can be purchased thru Room Service, that is simply ridiculous!
Stayed 2 nights in Aug 2023
Response from Berenice Cárdenas on Sep 1, 2023
Dear Guest,Thank you for your preference and your comment.We take note of your observations to improve our service.We look forward to serving you on your next stay in Mexico City.Cordially,Gabriele AruManaging Director

6/10 Okay

Laura

Liked: Cleanliness, staff & service, room comfort
Short stay in august 2023
Rooms need to be updated. There are several stains in the carpet and seating.
Stayed 1 night in Aug 2023
Response from Berenice Cárdenas on Aug 29, 2023
Dear Guest,Thank you for your preference and your comment.We take note of your observations to improve our service.We look forward to serving you on your next stay in Mexico City.Cordially,Gabriele AruManaging Director

8/10 Good

Jose

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camino Real is back !! Happy to see that they’re making big improvements on their service, people are friendly facility is clean, overall good !! Will stay again. Thank you
Stayed 1 night in Aug 2023
Response from Director General on Aug 15, 2023
Dear Guest,Our main goal is to create everlasting memories in our guests and we want Camino Real Santa Fe to be remembered as part of your story. Thank you for staying with us and for taking the time to provide us with your valuable review and comments about the facilities and our staff.  Please let me know if you are already planning your next visit in Mexico City, my team and I personally would like to take care of each of your special requests. Sincerely,Gabriele AruManaging Director

6/10 Okay

Gaspar

Stayed 1 night in Aug 2023
Response from Director General on Aug 15, 2023
Estimado Huésped,Gracias por tomar parte de su valioso tiempo para compartir su comentario. También quiero agradecer su preferencia para Camino Real Santa Fe, esperamos que ésta no sea la última vez.Estoy seguro que todos los miembros de nuestro staff estarán muy contentos cuando lean su comentario, ésto servirá como una motivación adicional para continuar brindando servicio de excelencia como solo ellos saben.Cordialmente,Gabriele AruDirector General

10/10 Excellent

Marcela

Stayed 2 nights in Aug 2023
Response from Berenice Cárdenas on Sep 2, 2023
Estimada Huésped,Muchas gracias por su excelente comentario, les dejaré saber a todos nuestros colaboradores, estoy seguro que les agradará saber que su esfuerzo, dedicación y pasión fue benéfico para su estadía aquí en Camino Real Santa Fe. Agradecemos su preferencia y nos agradaría saber que en sus próximas visita la veremos de nuevo. Sinceramente,Gabriele AruDirector General

10/10 Excellent

Antonio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Director General on Aug 9, 2023
Estimado Huésped,Gracias por su preferencia y su valoración sobre su estancia en Camino Real Santa Fe.Esperamos servirle en su próxima estancia en la Ciudad de México.Cordialmente,Gabriele AruDirector General

8/10 Good

Jeanine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jul 2023
Response from Director General on Aug 4, 2023
Estimada Huésped,Gracias por su preferencia y su valoración sobre su estancia en Camino Real Santa Fe.Esperamos servirle en su próxima estancia en la Ciudad de México.Cordialmente,Gabriele AruDirector General

10/10 Excellent

Jaime

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, specially by Elder, manager.
Stayed 4 nights in Jul 2023
Response from Director General on Jul 29, 2023
Dear Guest,Thank you for having taken the time to post your review of your stay at Camino Real Santa Fe. I am truly delighted that we were able to provide you with the best service and accommodations. Sincerely,Gabriele AruManaging Director

10/10 Excellent

KURIAN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff - great service
Stayed 3 nights in Jul 2023
Response from Director General on Jul 24, 2023
Estimado Huésped,Gracias por elegir Camino Real Santa Fe como anfitrión de su visita en Ciudad de Mexico. Es un placer saber cuánto disfruto su estancia con nosotros. Espero tener pronto la oportunidad de recibirle de nuevo para otra experiencia memorable.Saludos Cordiales,Gabriele AruDirector Genera

10/10 Excellent

fermin, JURICA QUERETARO

Stayed 1 night in Jul 2023
Response from Director General on Aug 8, 2023
Estimado Huésped,Gracias por su preferencia y su valoración sobre su estancia en Camino real Santa Fe.Esperamos servirle en su próxima estancia en la Ciudad de México.Cordialmente,Gabriele AruDirector General

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Grear hotel
Stayed 3 nights in Jul 2023
Response from Director General on Jul 19, 2023
Estimado Huésped,Gracias por elegir Camino Real Santa Fe como anfitrión de su visita en Ciudad de Mexico. Es un placer saber cuánto disfruto su estancia con nosotros. Espero tener pronto la oportunidad de recibirle de nuevo para otra experiencia memorable.Saludos Cordiales,Gabriele AruDirector General