Ratings based on 637 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
78% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from Tampa Bay

There are much Better options in Santa Fe area.

Posted Jul 21, 2016
Good: Location in Santa Fe, good dinning options, safe area, all amenities needed for a business stay. 5 min Uber ride to major shopping center. Nice size rooms and bathrooms. Comfortable bed, lots of space to hang clothes or store folded clothes, Great breakfast buffette in la huerta cafeteria. Bad: carpet old and dirty, shower was nasty dirty, we found a bunch of hairs stuck to the shower wall. TV small. Noisy room in 4th floor, lots of traffic noise from 6am to 11pm.
2 out of 5
by A verified traveler

No te ofrecen absolutamente nada adicional

Posted Jun 26, 2016
Te cobran por todo . Te cobran por el internet , el estacionamiento es carísimo , en las habitaciones no hay ni una botella de agua . No te ofrece el hotel nada adicional a una cama para pasar la noche . Muy por debajo en comparación con los hoteles de su mismo nivel en la zona .
4 out of 5
by A verified traveler from chihuahua, Chi

Hotel agradable y en una excelente zona !

Posted Jun 15, 2016
Mi estancia fue por negocios, las instalaciones son excelentes , el servicio de lo mejor y la limpieza excelente !
Comment from Hotel Management
Jun 18, 2016 by Fabiola Hurtado, Directora de Ventas, Hotel Management
Muchas gracias por sus comentarios y en especial por haber elegido Camino Real Santa Fe. Esperamos tener la oportunidad de volver a servirle en el futuro
5 out of 5
by A verified traveler from M

Estadia ràpida pero agusto

Posted May 15, 2016
Bien ubicado en una zona popular de la ciudad, excelentrs instalaciones y limpieza del cuarto.
3 out of 5
by A verified traveler from GTO

visit santa fe

Posted May 13, 2016
Pros: location
Cons: best pillows ,renewed
Location: exelent
everthing was ok, exept pillows ,rain shower very pour
Comment from Hotel Management
Jun 19, 2016 by Fabiola Hurtado, Hotel Management
Muchas gracias por sus comentarios, esperamos nos de la oportunidad de volver a atenderlo en un futuro próximo. Asimismo, quiero comentarle que contamos con un menú de almohadas para hacer su estancia más comoda
5 out of 5
by A verified traveler from Chicago

Elegant Comfort in Santa Fe

Posted May 6, 2016
Pros: Loved the minimal elegance of the hotel. Rooms are great, service is good and area is nice.
Cons: The only things I would recommend are improving the jacuzzi room, calm music, low lighting, relaxing scents. And providing bell boys with change.
Location: In a modern, business area. A lot of restaurants, bars and shopping centers nearby.
Quick trip but overall happy. Staff was very friendly. Room was very nice, low lit, romantic, modern. The tv seemed a little small for the amount of space.
Comment from Hotel Management
Jun 20, 2016 by Fabiola Hurtado, Hotel Management
Muchas gracias por su preferencia y en especial por hacernos llegar tan halagadores comentarios. Esperamos tener la oportunidad de volver a servirle y de mostrarle que hemos puesto atención a sus recomendaciones.
3 out of 5
by A verified traveler

Need more services

Posted Apr 30, 2016
I can't believe the wifi is so expensive, no coffee in the room and very vey vey slow and expensive food.
Comment from Hotel Management
Jun 17, 2016 by Fabiola Hurtado, Hotel Management
Thank you very much for your comments. It is important to mention that we have Nexpresso Coffee Makers available, you just need to request for them in Room Service. We will work on your recommendations and hope to have the opportunity to serve you once again
4 out of 5
by A verified traveler

Very Comfortable Hotel

Posted Apr 24, 2016
Pros: I got an Expedia+ Upgrade. They have a Herman Miller chair in the room.
Cons: The mini bar wasn't cold. The taxi service is not very good: the guy got lost and didn't have change. Use Uber instead.
Location: It's located in Santa Fe, not too much to do around if you're into museums but it has lots of shopping places nearby and great places to eat and drink
I've stayed here before and both times I've received an Expedia+ upgrade, that's great. The room I got is spacious and comfortable, the TV channel selection is not very good, if that matters at all. The bed and the pillows are really nice. The room is starting to show signs of wear and tear but only if you pay close attention. Overall it was a very good experience.
2 out of 5
by A verified traveler

Posted Apr 23, 2016
Non helpful staff. Horrible dining snd bar facilities.
3 out of 5
by A verified traveler

Nice hotel, poor service

Posted Apr 22, 2016
The hotel is nice and comfortable. Room service was quite terrible. They were slow and everytime we ordered there was something incorrect with what we received and then the staff was rude when we called to inform them it was not what we ordered. Wifi is pricey for an already pricey hotel and it is a pain to pay for and get connected to.