Ratings based on 38 Verified Reviews

3.9 out of 5
87% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from guatemala

Posted Nov 18, 2015
Pros: the rooms and the cleaning
Location: Good location and near to all
Nice building and very good location, the concierge is very kind and have free parking, free wi-fi.
Comment from Hotel Management
Nov 19, 2015 by relaciones-publicas@flamingos.com.mx, Hotel Management
Thank you very much for your nice comments to us is very gratifying to know that we make your stay pleasant result, we look forward to your kind preference and continue to provide the best service Have a nice day and we hope soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Great Hotel!!

Posted Sep 21, 2015
Pros: Also Self Parking is Free!! And if you want Valet Service just need to pay a Tip and thats it! Wow. Also they have Wireless Printing Cool!!
Cons: The Food at the restaurant is 7.
Location: The Location is the only thing is not perfect but you can take Uber and for 4.00 USD yes only that you will be at the Patriotismo Galleria.
Great Hotel the staff is really helpful and kind the Hotel is really Nice looking big rooms with really soft towels a lot of them not just two. The room was very quiet even that I was in front of the main street not noise at all. Internet is fast like hell really love that. They have a router per floor I was on the 3rd floor but in the lobby is really fast to. For the price that I get is a most get. Keep up with the good work and nice promotions :-)
3 out of 5
by A verified traveler

Lost my Phone

Posted Sep 4, 2015
Pros: location
Cons: to return lost items
i lost my iphone in a taxi; the taxi driver took it back to the hotel but someone keep it; i was notified by find my iphone the phone was found but some turned it off i talked to one of the managers he was suppoed to come back to me but no one reached me
5 out of 5
Recommended
for Everyone
by A verified traveler from Guatemala

Nice hotel, very close to public transportation

Posted May 11, 2015
Pros: Location, rooms and restaurant service.
Cons: Taxi service at affordable rates. The difference between the hotel rates and the street rates is high.
Location: Close to Chapultepec and Reforma, not so far from Zocalo. They have a tourist office in the lobby.
Well known hotel, transportation from the airport was easy and fast. Moving to tourist places and along the city was very easy, fast and cheap. The hotel provides services: restaurant, gym, bar, parking. The rooms were always clean and neat.
4 out of 5
Recommended
for Couples
by A verified traveler from PERU,Soutamerica

Good hotel

Posted Jul 16, 2014
Pros: The open and big areas to stay
Cons: Services at front desk
Location: Religious services
I spend 06 days and in my experience has a good service
Comment from Hotel Management
Jan 17, 2015 by Esther, Hotel Management
On behalf of the Hotel I want to thank your kind comments, hope to keep their choice and be able to personally greet and your next visit. Have a great day.
3 out of 5
Recommended
for Everyone
by Fernando from Orange County, CA

Clean and convenient

Posted Apr 20, 2014
The hotel stay was fine. At the time of arrival, there was a large group checking in. It was an absolute chaos with nobody from the hotel staff taking control nor trying to bring order to the process. It took us over 30 minutes to find our way to the counter. Our room was clean and comfortable, but when we turned the A/C on, the fan was hitting the side of the vent and produced a clacking noise. Reported that that to the front desk but nothing was done about it. At the time to check out, I stopped by the front counter to see if our bill was settled; we were told everything was fine, but when we tried to retrieve our car from valet parking, we were told we needed to go back to the front desk and ask for our checkout pass. Back to the counter to be told we only needed the valet pass we already had and we've presented to the attendant. Very frustrating...
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to mayor business centres.

Posted Feb 5, 2014
Cons: More staff in the front desk
NIce to rest and work in the morning, Free ballet parking
Comment from Hotel Management
Mar 28, 2014 by Esther, Hotel Management
Thank you very much for your kind comments, for us is very important to know your etadía and identify areas of improvement as what it tells us, we are very sorry that these points have not been to his liking will be more aware of them and resolving them. We look forward to again with your choice and deliver the quality service you deserve. For your attention and understanding thank you very much.
2 out of 5
by fernando

Posted Dec 1, 2013
Cons: Service service service
Terrible check in we're the changes on the reservations were not reflected I had to spend more than 1/2 hour fixing the issue, they forgot to wake us up on 2 of the rooms. I complain and not a single manager was kind enough to speak with me or anyone on the party.
Comment from Hotel Management
Jun 14, 2014 by Esther, Hotel Management
On behalf of the Radisson Hotel Flamingos want to thank feedback, for us is very important to know your stay for points of improvement as we this pose . First of all I want to offer an apology as due to an error in your mail not detected early on and only until revinate me back as a bug, that's how I realized that I had not gotten any of my emails forgive you. But as we said , actually had a problem with your reservation and for that reason you had to wait to be allocated a room , the other report that exposes us is the alarm room occupied , same as our system has recorded as made however we will pay more attention to these services to achieve your complete satisfaction. I reiterate my apology and I hope we have the opportunity again to your preference and qie provide the service you deserve. For your attention and understanding thank you very much
5 out of 5
Recommended
for Everyone
by A verified traveler

good hotel

Posted Nov 2, 2013
everything was o.k except my first day i order dinner and they forgot about it and call me at 10pm to ask me if i want the dinner and in the restaurant the waiters terrible they dont know how to treat a costumer
3 out of 5
by kitty from LA CA

Not good enough.

Posted Sep 28, 2013
Location: dont go to the oxxo beside the hotel. the guy in that shop will cheating you money.If you dont have Mexican money.
bathroom was so terrable. all the stuff were broken. And I made a late check out already. But still had someone come to my room and notice me I should check out.