Ratings based on 1,023 Verified Reviews

4.6 out of 5
94% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

At the Airport

Posted Mar 21, 2017
Pros: Very helpful, pleasant staff. A very clean, comfortable room, with a comfortable bed, and a nice hotel restaurant with a good breakfast.
Cons: Is was great to have a hotel right next to the airport, yet it was also one it's drawbacks, as it wasn't in a neighborhood you'd want to explore.
Location: I went for a walk that took me back into the airport, where I found a great Italian restaurant. Just no neighborhood to visit.
I flew in one night and was flying back out the next morning, and Courtyard turned out to be a great choice.
4 out of 5
Recommended
for Everyone
by A verified traveler from boston, MA

Posted Mar 20, 2017
Very convenient for international flights as it is connected to terminal 1. Everyone was very helpful, concierge helped us get a driver to give us a tour of downtown and to drive us around the city. Restaurant was great for breakfast but at night we wanted to sit and have a drink and service was not good, we had to chase down the waitress to order something. We stayed una suite that was perfect for our family, queen size bed and pull out couch with a mini kitchen. Room very clean and everyone that works there are very friendly and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Great hotel for layover.

Posted Mar 12, 2017
Pros: Beautiful rooms and friendly staff
Cons: Nothing
Location: close to the city center and both Terminals.
This is a beautiful hotel with easy pickup for free shuttle from Terminal 2. It is connected directly to Terminal 1 if you fly out of there. The rooms are wonderful and quiet. The staff is very friendly and accommodating. I have stayed there twice now and will again without hesitation. Rates are very good.
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to Mexico City Airport

Posted Mar 6, 2017
Location: Great!!!
So convenient to Mexico City's airport....just a few steps. A very nice hotel and price!
Comment from Hotel Management
Mar 11, 2017 by Courtyrad Mexico City Airport, Hotel Management
Dear Guest: Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve. Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City. Regards!
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Perfect hotel for a layover

Posted Feb 28, 2017
Pros: The service was incredible.
Location: Very close to the airport, great for a long layover.
We were in Mexico City for a layover and chose the Courtyard Inn based on other traveler reviews, and they were spot on. The hotel was very close to the airport, they have a 24 hour shuttle service, a complimentary beverage when you check in and free coffee in the lobby while you wait from 5am onwards. We were actually leaving just before 5am, so our concierge Claudia asked us to give her a ring on our way down and she would have coffee ready for us.The room was lovely, the beds were so comfortable we all just sank right into them and the elevators are very modern and cool (my kids loved them!). This is a great hotel if you fly into either Terminal 1 or Terminal 2 and don't have enough time to venture into Mexico City itself. Highly recommend!
Comment from Hotel Management
Mar 11, 2017 by Courtyard Mexico City Airport, Hotel Management
Dear Angela: Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve. Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City. Regards!
5 out of 5
Recommended
for Families
by A verified traveler from Iowa

Convenient

Posted Feb 20, 2017
The convenience of being able to walk to the hotel from the adjoining arrival terminal was a great surprise. We were expecting a shuttle. Very good meal at nearby airport restaurant. Very quiet room in spite of proximity to airport.
Comment from Hotel Management
Feb 22, 2017 by Courtyard Mexico City Airport, Hotel Management
Dear Guest: Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve. Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City. Regards!
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, Canada

Great hotel at the airport

Posted Feb 17, 2017
Location: Many other restaurants are nearby in the airport if you don't want to eat at the hotel; however, the hotel has an excellent breakfast buffett.
Our flight arrived one day, but our connecting flight did not leave until the next day - this is a great hotel for stop over. It's located in the airport, it's modern, clean, quiet with exceptional staff. My only comment (and this is not within the hotel's control), is that the signage in the airport to the hotel isn't the best. We ended up asking an airline pilot, then it was easy, go to the second floor, between gate six and seven, look for the hallway between the Krispy Kreme and the 7-Eleven, and then it's easy to find.
Comment from Hotel Management
Feb 22, 2017 by Courtyard Mexico City Airport, Hotel Management
Dear Guest: Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve. Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City. Regards!
5 out of 5
Recommended
for Everyone
by A verified traveler from Mexico City

Close to international airport

Posted Feb 15, 2017
Stayed on two different times on our fly through Mexico City. Their command of English very good and very freindly. Had wheel chair for Mom and brought us to where weneeded to go. People were very friendly and helpful.
Comment from Hotel Management
Feb 15, 2017 by Courtyard Mexico City Airport, Hotel Management
Dear John: Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve. Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City. Regards!
5 out of 5
Recommended
for Everyone
by A verified traveler from G

Very convenient to the airport, great staff

Posted Feb 6, 2017
We found all the staff to be friendly and helpful and interested in making your stay a pleasant one. The hotel is situated next to Terminal One and it is a short walk to the check in gates. The rooms are well appointed and quiet.
Comment from Hotel Management
Feb 8, 2017 by Couryard Mexico City Airport, Hotel Management
Dear Linda: Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve. Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City. Regards!
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Excellent location

Posted Feb 1, 2017
Easy to access from arrival area. Very welcoming and helpful staff. Facilities are very good. Enjoyed the stay. Access to subway is available in the airport. Hotel provided shuttle between terminal 1 and 2.
Comment from Hotel Management
Feb 8, 2017 by Courtyard Mexico City Airport, Hotel Management
Dear Guest: Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve. Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City. Regards!