Ratings based on 59 Verified Reviews

4.0 out of 5
67% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 3, 2016 on Hotels
5 out of 5
for Everyone
by A verified traveler

Very good option!

Posted Oct 2, 2016
The hotel has all you need to enjoy properly your stay!
4 out of 5
by maria

This traveler left a rating score only Posted Aug 26, 2016 on Hotels
5 out of 5
for Everyone
by A verified traveler from Mexico

Positively impressed

Posted Aug 23, 2016
Recently remodeled, is a very good choice in the Northern area.
4 out of 5
by Juan F.

This traveler left a rating score only Posted Jun 13, 2016 on Hotels
3 out of 5
by Leonardo from Rio de Janeiro

Ok for business but needs modernization of rooms

Posted Apr 10, 2016 on Hotels
Although under renovation, the hotel room (suite) was old and indeed needed modernization. Breakfast until 12pm but very simple and only juices were worthy - Needs attention from hotel staff!!!
5 out of 5
by Reinaldo from Texas


Posted Nov 26, 2015 on Hotels
If you need to do business in the area this hotel is great. Breakfast was good, the room was very quiet and spacious. TV with CNN and other american networks. Internet was acceptable.
5 out of 5
by Robert from Fort Walton Bach, Fla

Posted Jul 23, 2015 on Hotels
The staff was very friendly and helpful during my stay. The hotel and restaurant is top notch R Morgan
2 out of 5
by Richard from Peterborough

Not the best choice for a Tlalneplantla Hotel...

Posted Jul 1, 2015 on Hotels
I stayed here for 9 nights. Not what you'd expect from a well known chain like the Crown Plaza. Although the hotel was undergoing much needed renovations while I was there, it was still not a nice place to stay. The shower was very underpowered, not what you need after a long hot day at work. There was brown stains on the chair in my room. The menu and the service in the restaurant was poor. I moved to another hotel just down the road for the remainder of my stay in Mexico, this hotel was 10 times better and approximately the same price.
4 out of 5
by Jose from Mexico

Good hotel

Posted Mar 21, 2015 on Hotels
This hotel is undergoing renovations. But their personnel tries to give the best service possible.