Ratings based on 59 Verified Reviews
4.4 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted Oct 3, 2016 on Hotels
for Everyoneby A verified traveler
Very good option!Posted Oct 2, 2016
The hotel has all you need to enjoy properly your stay!
Posted Aug 26, 2016 on Hotels
for Everyoneby A verified traveler from Mexico
Positively impressedPosted Aug 23, 2016
Recently remodeled, is a very good choice in the Northern area.
by Juan F.
Posted Jun 13, 2016 on Hotels
by Leonardo from Rio de Janeiro
Ok for business but needs modernization of roomsPosted Apr 10, 2016 on Hotels
Although under renovation, the hotel room (suite) was old and indeed needed modernization. Breakfast until 12pm but very simple and only juices were worthy - Needs attention from hotel staff!!!
by Reinaldo from Texas
ManagerPosted Nov 26, 2015 on Hotels
If you need to do business in the area this hotel is great. Breakfast was good, the room was very quiet and spacious. TV with CNN and other american networks. Internet was acceptable.
by Robert from Fort Walton Bach, Fla
Posted Jul 23, 2015 on Hotels
The staff was very friendly and helpful during my stay. The hotel and restaurant is top notch R Morgan
by Richard from Peterborough
Not the best choice for a Tlalneplantla Hotel...Posted Jul 1, 2015 on Hotels
I stayed here for 9 nights. Not what you'd expect from a well known chain like the Crown Plaza. Although the hotel was undergoing much needed renovations while I was there, it was still not a nice place to stay. The shower was very underpowered, not what you need after a long hot day at work. There was brown stains on the chair in my room. The menu and the service in the restaurant was poor. I moved to another hotel just down the road for the remainder of my stay in Mexico, this hotel was 10 times better and approximately the same price.
by Jose from Mexico
Good hotelPosted Mar 21, 2015 on Hotels
This hotel is undergoing renovations. But their personnel tries to give the best service possible.