Outdoor pool

Reviews of Fiesta Inn Aeropuerto Ciudad de Mexico

3.5 out of 5
Fiesta Inn Aeropuerto Ciudad de Mexico
Boulevard Puerto Aereo 502, Mexico City, CDMX

Reviews

8.4

Very Good

Rating 10 - Excellent. 958 out of 1723 reviews" "
Rating 8 - Good. 405 out of 1723 reviews" "
Rating 6 - Okay. 170 out of 1723 reviews" "
Rating 4 - Poor. 98 out of 1723 reviews" "
Rating 2 - Terrible. 92 out of 1723 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Takashi

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Floor of room is not flat
Stayed 1 night in Mar 2024
Response from GG on Mar 20, 2024
we aprreciate your comments, of those are ofr great value to us, i offer an apology for the inconvenience you had.we wait for your on yor next visiTaSincerely. Adriana Gómez BGerente Gral FIAPT CDMX..

8/10 Good

Fadil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GG on Mar 20, 2024
Agradecemos su calificación a nuestro servicio, es de gran ayuda, para poder cumplir con sus expectativas. Deseamos recibirle en su siguiente visita a la Ciudad de México, mientras tanto reciba un cordial saludoAtentamente. Adriana Gómez BarreraGerente Gral FIAPT CDMX.

2/10 Terrible

Katherine

Traveled with partner
Disliked: Amenities, property conditions & facilities
Very disorganized check in despite checking in the night before with their online concierge. Rooms are very basic.
Stayed 1 night in Mar 2024
Response from GG on Mar 16, 2024
we aprreciate your comments, of those are ofr great value to us, i offer an apology for the inconvenience you had.we wait for your on yor next visiTsincerelyAdriana Gómez BGerente Gral FIAPT CDMX.

8/10 Good

Adrian

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GG on Mar 16, 2024
Agradecemos su calificación a nuestro servicio, es de gran ayuda, para poder cumplir con sus expectativas. Deseamos recibirle en su siguiente visita a la Ciudad de México, mientras tanto reciba un cordial saludoAtentamente. Adriana Gómez BarreraGerente Gral FIAPT CDMX..

8/10 Good

Judith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed here before. Happily with Expedia Fiesta Inn acknowledged the reservation and especially that it was prepaid. The shower floor was dangerously slippery until I washed it. Thanks.
Stayed 1 night in Mar 2024
Response from GG on Mar 15, 2024
Thank you very much for rating our service, it is of great value to us, in order to identify where we do not meet your expectations.We look forward to welcoming you on your next visit to Mexico City, you will notice improvements in the points that were not to your total liking.SincerelyAdriana Gómez BarreraGerente Gral FIAPT CDMX.

4/10 Poor

Kevin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There is a machine noise in the building next door that runs all night long, the door to the room to the back doesn’t close properly so the noise is constant and makes it difficult to sleep. The restaurant is also way over priced. The only good thing is that it is close to the airport
Stayed 1 night in Mar 2024
Response from GG on Mar 13, 2024
We thank you for the score given to our service, it is of great value and thus knowing that we did not meet your expectationsWe look forward to welcoming you on your next visit to Mexico City, you will notice improvements in the points that were not to your complete satisfaction.Sincerely,Adriana Gómez BarreraGerente GraL FIAPT CDMX.

10/10 Excellent

Dailen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GG on Mar 14, 2024
Le agradecemos el haber calificado nuestro servicio, nos es de gran utilidad. Nos da mucho gusto y compromete el haber cubierto sus expectativas, gracias por hacérnoslo saber.Nos dará mucho gusto recibirle de nuevo. Atentamente,

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be sure people know that the GATE 4, (Puerta 4) there is a Fiesta Inn Rep with a clip board, and a radio, and she can call for a Van to pick you up. We lost 1 hour waiting at Gate 8.
Stayed 1 night in Mar 2024
Response from GG on Mar 11, 2024
We appreciate your rating of our service, it is of great help to be able to meet your expectations.We look forward to welcoming you on your next visit to Mexico City, in the meantime receive a cordial greetingSincerelyAdriana Gómez BGerente Gral FIAPT CDMX.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Mar 2024
Response from GG on Mar 11, 2024
We appreciate your rating of our service, it is of great help to be able to meet your expectations.We look forward to welcoming you on your next visit to Mexico City, in the meantime receive a cordial greetingSincerelyAdriana Gómez BGerente Gral FIAPT CDMX.

10/10 Excellent

Rafael

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location 👍
Stayed 1 night in Mar 2024
Response from GG on Mar 11, 2024
We appreciate your rating of our service, it is of great help to be able to meet your expectations.We look forward to welcoming you on your next visit to Mexico City, in the meantime receive a cordial greetingSincerelyAdriana Gómez BGerente Gral FIAPT CDMX.

10/10 Excellent

Katherine

Stayed 1 night in Mar 2024

10/10 Excellent

Jose, Jurupa Valley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location seems to be in a bad neighborhood & no dining around the área
Stayed 1 night in Mar 2024
Response from GG on Mar 8, 2024
Agradecemos su calificación a nuestro servicio, es de gran ayuda, para poder cumplir con sus expectativas. Deseamos recibirle en su siguiente visita a la Ciudad de México, mientras tanto reciba un cordial saludoAtentamente. Adriana Gómez BarreraGerente Gral FIAPT CDMX.

10/10 Excellent

Ma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good 👍
Stayed 1 night in Mar 2024
Response from GG on Mar 8, 2024
Agradecemos su calificación a nuestro servicio, es de gran ayuda, para poder cumplir con sus expectativas. Deseamos recibirle en su siguiente visita a la Ciudad de México, mientras tanto reciba un cordial saludoAtentamente. Adriana Gómez B. Gerente Gral FIAPT CMDX.

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The transportation from and to the airport is a little tricky as we arrived after business hours and we had to call to confirm our pick up. Other than that, our driver was great. The hotel is not far from the airport, staff is kind and helpful, the rooms are a little dated but have everything you need for a good night sleep. Would definitely go back and recommend it.
Stayed 1 night in Jan 2024
Response from GG on Mar 7, 2024
Thank you for your comments, we are glad to read that your stay was according to your expectations. We hope to see you soon! Regards!Adriana Gómez BarreraGerente Gral FIAPT CDMX..

10/10 Excellent

Ana L, Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 2 nights in Mar 2024
Response from gg on Mar 7, 2024
Thank you for your comments, we are glad to read that your stay was according to your expectations. We hope to see you soon! Regards!

10/10 Excellent

Sukju

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to lodge before your flight out of Mexico City International Airport. Really nice and clean rooms, shuttle every 30 min.
Stayed 1 night in Mar 2024
Response from GG on Mar 4, 2024
Thank you for your comments, we are glad to read that your stay was according to your expectations. We hope to see you soon! Regards!Adriana Gómez BarreraGerente Gral FIAPT CDMX.

4/10 Poor

K

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was nice and clean. A little disppointed that the gym and pool said they were open till 11pm but when we arrived we were told 9pm. We had a few hours between our flights and wanted to use the gym fhe next day and of course it was closed for cleaning.
Stayed 1 night in Mar 2024
Response from GG on Mar 4, 2024
We appreciate your evaluation of our service. It makes us strive to meet your expectations, thank you very much for your comment.We hope to see you another time, in the meantime we send you a cordial greeting.SincerelyAdriana Gómez Fiesta Inn Aeropuerto CDMX.

10/10 Excellent

Leticia, Avon Park

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service!
Stayed 2 nights in Jan 2024
Response from GG on Mar 1, 2024
Agradecemos sus comentarios, el saber de su evaluación incrementa nuestro compromiso, gracias por compartirlo con nosotros. Deseamos recibirle en su siguiente visita a la Ciudad de México, mientras tanto, reciba un cordial saludo. AtentamenteAdriana Gómez BarreraGerente GralFIAPT CDMX.

8/10 Good

Fernando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near of airport terminal 1. Clean . Maybe the reception at airport need to improve
Stayed 1 night in Feb 2024
Response from GG on Mar 1, 2024
Agradecemos sus comentarios, el saber de su evaluación incrementa nuestro compromiso, gracias por compartirlo con nosotros. Deseamos recibirle en su siguiente visita a la Ciudad de México, mientras tanto, reciba un cordial saludo. AtentamenteAdriana Gómez BarreraGerente Gral FIAPT CDMX

10/10 Excellent

C Girvani, Berkeley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
excellent airport hotel with 24 hour shuttle and good restaurant
Stayed 1 night in Feb 2024
Response from GG on Mar 1, 2024
Agradecemos sus comentarios, el saber de su evaluación incrementa nuestro compromiso, gracias por compartirlo con nosotros. Deseamos recibirle en su siguiente visita a la Ciudad de México, mientras tanto, reciba un cordial saludo. AtentamenteAdriana Gómez BarreraGerente Gral FIAPT CDMX.

10/10 Excellent

Viviane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from GG on Mar 1, 2024
Agradecemos sus comentarios, el saber de su evaluación incrementa nuestro compromiso, gracias por compartirlo con nosotros. Deseamos recibirle en su siguiente visita a la Ciudad de México, mientras tanto, reciba un cordial saludo. AtentamenteAdriana Gómez BarreraGerente Gral FIAPT CDMX..

6/10 Okay

Anil

Stayed 1 night in Feb 2024
Response from GG on Mar 20, 2024
Agradecemos su calificación a nuestro servicio, es de gran ayuda, para poder cumplir con sus expectativas. Deseamos recibirle en su siguiente visita a la Ciudad de México, mientras tanto reciba un cordial saludoAtentamente.. Adriana Gómez BGerente Gral FIAPT CDMX.

2/10 Terrible

Arlene

Traveled with partner
My flight from Mexico City was canceled as soon as my flight was canceled. I made a reservation got to the hotel, and they are unable to check us in even though I have a reservation number and my card was charged. Expedia did not send a confirmation to the hotel and we are stuck in the lobby. Bus loads of people are coming in for Cancel flights, and we will most likely stay without a room.
Stayed 1 night in Feb 2024
Response from GG on Feb 28, 2024
We appreciate your comments, and we are very sorry to see all the inconvenience we caused you during your stay. Situations like the one you kindly report to us cause us to reinforce basic standards of service, attention and quality of our brand. It is our commitment to attend to each of your requests and to be able to provide you with the best of our service.We hope you give us the opportunity to serve you again on your next trip to Mexico City. You will notice important improvements. We remain at your service.Very cordiallyAdriana Gómez BarreraGerente Gral FIAPT CDMX.

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk could do a. better job at explaining VIP benefits and amenities.
Stayed 1 night in Feb 2024
Response from GG on Feb 26, 2024
Thank you for your comments, we are glad to read that your stay was according to your expectations. We hope to see you soon! Regards!Adriana Gómez Barrera. Gerente Gral FIAPT CDMX.

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that they make you feel very special. The rooms are quite modern and the big tv is a mega plus, not to mention that you have Sky.
Stayed 1 night in Feb 2024
Response from GG on Feb 26, 2024
Thank you for your comments, we are glad to read that your stay was according to your expectations. We hope to see you soon! Regards!Adriana Gómez B. Gerente GralFIAPT CDMX.

10/10 Excellent

Erika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice!
Stayed 1 night in Feb 2024
Response from GG on Feb 26, 2024
Thank you for your comments, we are glad to read that your stay was according to your expectations. We hope to see you soon! Regards!Adriana Gómez BGerente Gral FIAPT CDMX.

10/10 Excellent

David

Stayed 1 night in Feb 2024
Response from GG on Mar 20, 2024
Agradecemos su calificación a nuestro servicio, es de gran ayuda, para poder cumplir con sus expectativas. Deseamos recibirle en su siguiente visita a la Ciudad de México, mientras tanto reciba un cordial saludoAtentamente.. Adriana Gómez BGerente Gral FIAPT CDMX.

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location to the airport & very nice, felt safe walking around during the day. Used the pool & gym. Great breakfast buffet & used the restaurant & bar. Very pleased , nice staff all around. Shuttle service was a nice addition to have the use to & from airport.
Stayed 2 nights in Feb 2024
Response from GG on Feb 14, 2024
We appreciate your comments, knowing your evaluation increases our commitment, thank you for sharing it with us.We look forward to welcoming you on your next visit to Mexico City, in the meantime, receive a cordial greeting.SincerelyAdriana Gómez bGerente Gral FIAPT CDMX.

10/10 Excellent

Adalberto

Stayed 1 night in Feb 2024
Response from GG on Mar 20, 2024
Agradecemos su calificación a nuestro servicio, es de gran ayuda, para poder cumplir con sus expectativas. Deseamos recibirle en su siguiente visita a la Ciudad de México, mientras tanto reciba un cordial saludoAtentamente.. Adriana Gómez BGerente Gral FIAPT CDMX.

8/10 Good

ILENE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was great. Breakfast was good. Only thing that I didn't like was that my ground floor room was adjacent to one of the parking lots and it was very noisy.
Stayed 1 night in Feb 2024
Response from Fiesta INN Aeropuerto on Feb 19, 2024
We are sorry for the inconvenience with the noise. We hope to continue to be your best choice of accommodation in your next visit to the CDMX, if so, you can indicate that you want a quiet room to assign your room in an area where outside noise is the least perceptible as possible.

8/10 Good

Grant

Stayed 1 night in Feb 2024
Response from GG on Mar 20, 2024
Agradecemos su calificación a nuestro servicio, es de gran ayuda, para poder cumplir con sus expectativas. Deseamos recibirle en su siguiente visita a la Ciudad de México, mientras tanto reciba un cordial saludoAtentamente.. Adriana Gómez BGerente Gral FIAPT CDMX.

10/10 Excellent

Ann

Stayed 1 night in Feb 2024
Response from GG on Mar 20, 2024
Agradecemos su calificación a nuestro servicio, es de gran ayuda, para poder cumplir con sus expectativas. Deseamos recibirle en su siguiente visita a la Ciudad de México, mientras tanto reciba un cordial saludoAtentamente.. Adriana Gómez BGerente Gral FIAPT CMDX.

10/10 Excellent

Amy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great airport stay. Room was clean and nice. I didn’t go out into the neighborhood as I was traveling alone. Restaurant onsite was nice. I sat in the courtyard in the morning. So, just being in the property, it was nice. Airport shuttle is great! Get in line so you get a spot. Easy to fine the office at the airport and all the staff was super nice. I don’t speak Spanish and it wasn’t an issue. Everyone was able to speak English enough to get what I needed.
Stayed 1 night in Dec 2023
Response from GG on Feb 6, 2024
Le agradecemos el haber calificado nuestro servicio, nos es de gran utilidad.Nos da mucho gusto y compromete el haber cubierto sus expectativas, gracias por hacérnoslo saber.Deseamos recibirle en su siguiente visita a la Ciudad de México, mientras tanto, reciba un cordial saludo. Atentamente,Adriana Gómez BGerente GralFIAPT CDMX.

8/10 Good

Gurpal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Useful hotel right by the airport. Free transfers from the terminals if you locate the Fiesta Inn kiosk, usually a transfer arrives within half an hour which saves the $600MX they try to charge you at the taxi ranks. Staff are friendly and helpful, when our A/C was not providing any heat, they gave us a portable heater which was very kind. Food is slightly expensive in the restaurant, there is a Wings next door but again, slightly on the pricey side for Mexico City. Didn't have time to venture anywhere within the local area, may be cheaper food options around.
Response from GG on Feb 6, 2024
Le agradecemos el haber calificado nuestro servicio, nos es de gran utilidad.Nos da mucho gusto y compromete el haber cubierto sus expectativas, gracias por hacérnoslo saber.Deseamos recibirle en su siguiente visita a la Ciudad de México, mientras tanto, reciba un cordial saludo. Atentamente,Adriana Gómez BarreraGerente Gral FIAPT CDMX.

10/10 Excellent

Karla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and helpful staff members. Conviniently close to the airport with free shuttle. We definitely recommend.
Stayed 1 night in Jan 2024
Response from GG on Feb 6, 2024
Le agradecemos el haber calificado nuestro servicio, nos es de gran utilidad.Nos da mucho gusto y compromete el haber cubierto sus expectativas, gracias por hacérnoslo saber.Deseamos recibirle en su siguiente visita a la Ciudad de México, mientras tanto, reciba un cordial saludo. Atentamente,Adriana Gómez BarerraGerente GraL FIAPT CDMX.

10/10 Excellent

Farhide

Liked: Staff & service, property conditions & facilities
Could be cleaner
Stayed 1 night in Feb 2024
Response from GG on Feb 6, 2024
Le agradecemos el haber calificado nuestro servicio, nos es de gran utilidad.Nos da mucho gusto y compromete el haber cubierto sus expectativas, gracias por hacérnoslo saber.Nos dará mucho gusto recibirle de nuevo.Atentamente,Adriana Gómez BGerente Gral FIAPT CDMX

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enrique was very helpful and kind!
Stayed 3 nights in Jan 2024
Response from GG on Feb 2, 2024
Agradecemos su calificación a nuestro servicio, es de gran ayuda, para poder cumplir con sus expectativas. Deseamos recibirle en su siguiente visita a la Ciudad de México, mientras tanto reciba un cordial saludoAtentamenteAdriana Gómez BarreraGerente Gral FIAT CDMX.

6/10 Okay

marina

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff is very kind & polite the buffet is good the only problem was the smell we couldn’t sleep because the strong rotten pipe smell
Stayed 1 night in Jan 2024
Response from GG on Feb 2, 2024
We appreciate your comments, and We are sorry to see the inconvenience we caused you during your stay. Situations like the one you kindly report to us make us reinforce basic standards of service, attention and quality of our brand with our collaborators. It is our commitment to attend to each of your requests and to be able to provide you with the best of our service.We hope you give us the opportunity to serve you again on your next trip to Mexico City. You will notice important improvements. We remain at your service.Very cordiallyAdriana Gómez BarreraGerente GralFIAPT CDMX.

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from GG on Mar 20, 2024
Agradecemos su calificación a nuestro servicio, es de gran ayuda, para poder cumplir con sus expectativas. Deseamos recibirle en su siguiente visita a la Ciudad de México, mientras tanto reciba un cordial saludoAtentamente.. Adriana Gómez BGerente Gral FIAPT CDMX.

6/10 Okay

Leonel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Restrooms need to be check, doors don’t lock at all, and the sliding door to the patio doesn’t work either!!
Stayed 2 nights in Jan 2024
Response from GG on Jan 29, 2024
We appreciate your comments, and We are sorry to see the inconvenience we caused you during your stay. Situations like the one you kindly report to us make us reinforce basic standards of service, attention and quality of our brand with our collaborators. It is our commitment to attend to each of your requests and to be able to provide you with the best of our service.We hope you give us the opportunity to serve you again on your next trip to Mexico City. You will notice important improvements. We remain at your service.SincerelyAdriana Gómez Barrera. Gerente gral FIAPT CDMX.

10/10 Excellent

Arpan, Brampton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go-to hotel whenever I’m traveling to and from Mexico. Close proximity to the airport, offers complimentary airport shuttle, reasonably priced.
Stayed 1 night in Dec 2023
Response from GG on Jan 25, 2024
We appreciate your rating of our service, it is of great help to be able to meet your expectations.We look forward to welcoming you on your next visit to Mexico City, in the meantime receive a cordial greetingSincerely.Adriana Gómez BarreraGeneral Manager FIAPT CDMX.

8/10 Good

Margaret

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from GG on Jan 23, 2024
Muchas gracias por calificar nuestro servicio, es de gran valor para nosotros, para así identificar en que puntos no cumplimos con sus expectativas.Deseamos recibirle en su siguiente visita a la Ciudad de México, usted notará mejoras en los puntos que no fueron de su total agrado AtentamenteAdriana Gómez Barrera. Gerente Gral FIAPT CDMX.

2/10 Terrible

Fernando

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from GG on Jan 23, 2024
Muchas gracias por calificar nuestro servicio, es de gran valor para nosotros, para así identificar en que puntos no cumplimos con sus expectativas.Deseamos recibirle en su siguiente visita a la Ciudad de México, usted notará mejoras en los puntos que no fueron de su total agrado AtentamenteAdriana Gómez BarreraGerente Gral FIAPT CDMX

10/10 Excellent

Sally

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and nice staff
Stayed 1 night in Jan 2024
Response from GG on Jan 22, 2024
Agradecemos su calificación a nuestro servicio, es de gran ayuda, para poder cumplir con sus expectativas. Deseamos recibirle en su siguiente visita a la Ciudad de México, mientras tanto reciba un cordial saludoAtentamente. Adriana Gómez BarreraGerente Gral. FIAPT CDMX.

6/10 Okay

John

Stayed 1 night in Jan 2024
Response from GG on Jan 17, 2024
Muchas gracias por calificar nuestro servicio, es de gran valor para nosotros, para así identificar en que puntos no cumplimos con sus expectativas.Deseamos recibirle en su siguiente visita a la Ciudad de México, usted notará mejoras en los puntos que no fueron de su total agrado AtentamenteAdriana Gómez BarreraGerente Gral FIAPT CDMX.

10/10 Excellent

Kim

Comfortable, very close to airport (10-15 min), efficient shuttle, convenient waiting room for shuttle inside airport terminal, on-site restaurant, excellent breakfast buffet (not included but priced at 399 pesos all included, with the choice of ala carte instead if one wanted something small) , good WiFi, spacious room with view of green and no or negligible outside noise from road or nearby airport. I will return if I need to stay near the airport again.
Stayed 1 night in Jan 2024
Response from GG on Jan 15, 2024
Thank you for your comments, we are glad to read that your stay was according to your expectations. We hope to see you soon! Regards!Adriana Gómez BarreraGerente Gral FIAPT CDMX.

8/10 Good

Ana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from GG on Jan 12, 2024
Agradecemos su calificación a nuestro servicio, es de gran ayuda, para poder cumplir con sus expectativas. Deseamos recibirle en su siguiente visita a la Ciudad de México, mientras tanto reciba un cordial saludoAtentamente. Adriana Gómez BarreraGerente Gral FIAPT CDMX.

8/10 Good

Miroslava

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
El jardin es hermoso !!
Stayed 1 night in Jan 2024
Response from GG on Jan 16, 2024
Agradecemos sus comentarios, el saber de su evaluación incrementa nuestro compromiso, gracias por compartirlo con nosotros. Deseamos recibirle en su siguiente visita a la Ciudad de México, mientras tanto, reciba un cordial saludo. AtentamenteAdriana Gómez BarreraGerente Gral FIAPT CDM.X

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
transport from the airport to the hotel needs improvement. I had no idea that the Fiesta Inn had an office in the airport. I asked someone else where to catch the shuttle bus - the first one that arrived seemed to ignore me.
Stayed 1 night in Jan 2024
Response from GG on Jan 10, 2024
Thank you for your comment, of course I will take into account what you tell us and above all better coordination in transportationOf course, these are issues that concern us and it will be important to reinforce them. We will be happy to welcome you soon and delete this image from service he took from us.Sincerlely,Adriana Gómez Barrera Gerente Gral FIAPT CMDX.

2/10 Terrible

Cody, Vermillion

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from GG on Jan 10, 2024
Muchas gracias por calificar nuestro servicio, es de gran valor para nosotros, para así identificar en que puntos no cumplimos con sus expectativas.Deseamos recibirle en su siguiente visita a la Ciudad de México, usted notará mejoras en los puntos que no fueron de su total agrado AtentamenteAdriana Gómez BarreraGerente Gral FIAPT CDMX