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Get an overview of this hotel3-star Mexico City aparthotel in Polanco, near Parque Zoologico de Chapultepec

Location

Located in Polanco, this aparthotel is within a 15-minute walk of French Embassy, Museo Nacional de Antropologia, and Auditorio Nacional. Parque Zoologico de Chapultepec and Chapultepec Park are also within 1 mi (2 km).

Property Features

Along with dry cleaning, this aparthotel has laundry facilities and a 24-hour front desk. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include express check-in, express check-out, and tour/ticket assistance.

Room Amenities

All 12 individually furnished apartments feature free WiFi and room service. Kitchenettes with refrigerators and microwaves are standard, and guests will also find LED TVs with cable channels and dining areas.

Renovations & Closures

The hotel will be renovating from 06 July 2016 to 15 August 2016 (completion date subject to change). The following areas are affected:
  • Lobby
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

Guests can enjoy a complimentary breakfast each morning. High-speed wireless Internet access is complimentary. For a surcharge, the property provides a roundtrip airport shuttle (available 24 hours) and an area shuttle. This Mexico City aparthotel also offers tour/ticket assistance, multilingual staff, and laundry facilities.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Area shuttle (surcharge) 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Free breakfast 
  • Free WiFi 
  • Laundry facilities 
  • Luggage storage 
  • Multilingual staff 
  • Number of buildings/towers - 1 
  • Number of floors - 4 
  • Safe-deposit box at front desk 
  • Total number of rooms - 12 
  • Tours/ticket assistance 

Family Friendly Amenities

  • Free Wi-Fi  
  • Kitchenette  
  • Laundry facilities  
  • Microwave  
  • Refrigerator  
  • Separate dining area  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

  • Cable TV service 
  • Coffee/tea maker 
  • Free bottled water 
  • Free toiletries 
  • Cookware, dishware, and utensils 
  • Daily housekeeping 
  • Free WiFi 
  • In-room safe 
  • Individually furnished 
  • Kitchenette 
  • LED TV 
  • Microwave 
  • Phone 
  • Private bathroom 
  • Refrigerator 
  • Room service (limited hours) 
  • Separate dining area 
  • Separate sitting area 
  • Shower only 

Where to Eat

A complimentary continental breakfast is served each morning between 7 AM and 11 AM.

Room service (during limited hours) is available.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Bicycle rentals nearby 

Hotel Policies

Check-in

Check-in time ends at Noon

Check-in time starts at 3 PM

Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.

Check-out

Check-out time is 1 PM

Payment types

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No rollaway/extra beds available

No cribs (infant beds) available

No pets or service animals allowed

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: MXN 150 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Casa Castelar
  • Casa Castelar Aparthotel
  • Casa Castelar Aparthotel Mexico City
  • Casa Castelar Mexico City
  • FlowSuites Polanco Aparthotel
  • FlowSuites Aparthotel
  • FlowSuites
  • FlowSuites Polanco Mexico City

We should mention

Children 1 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property.


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