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Get an overview of this hotel3-star Mexico City aparthotel in Polanco, near Parque Zoologico de Chapultepec

Location

Located in Polanco, this aparthotel is within a 15-minute walk of French Embassy, Museo Nacional de Antropologia, and Auditorio Nacional. Parque Zoologico de Chapultepec and Chapultepec Park are also within 1 mi (2 km).

Property Features

Along with dry cleaning, this aparthotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Other amenities include express check-in, express check-out, and tour/ticket assistance.

Room Amenities

All 12 individually furnished apartments feature free WiFi and room service. Kitchenettes with refrigerators and microwaves are standard, and guests will also find LED TVs with cable channels and dining areas.

Renovations & Closures

The hotel will be renovating from 06 July 2016 to 15 August 2016 (completion date subject to change). The following areas are affected:
  • Lobby
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

FlowSuites Polanco features tour/ticket assistance, multilingual staff, and laundry facilities. High-speed wireless Internet access is complimentary. For a surcharge, the property provides a roundtrip airport shuttle (available 24 hours) and an area shuttle. This Mexico City aparthotel also offers dry cleaning/laundry services, express check-in, and room service (during limited hours).

  • Airport transportation (surcharge) 
  • Total number of rooms - 12 
  • Number of floors - 4 
  • Dry cleaning/laundry service 
  • Express check-in 
  • Express check-out 
  • Tours/ticket assistance 
  • Free WiFi 
  • 24-hour front desk 
  • Elevator/lift 
  • Laundry facilities 
  • Multilingual staff 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Area shuttle (surcharge) 
  • Number of buildings/towers - 1 

Family Friendly Amenities

  • Free Wi-Fi  
  • Kitchenette  
  • Laundry facilities  
  • Separate dining area  
  • Refrigerator  
  • Microwave  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

  • Separate sitting area 
  • Phone 
  • Kitchenette 
  • Free bottled water 
  • Microwave 
  • Refrigerator 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Shower only 
  • In-room safe 
  • Cookware, dishware, and utensils 
  • Separate dining area 
  • Cable TV service 
  • HDTV 
  • Free WiFi 
  • Room service (limited hours) 
  • Individually furnished 
  • LED TV 

Where to Eat

Room service (during limited hours) is available.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Bicycle rentals nearby 

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 3 PM

Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.

Check-out

Check-out time is noon

Payment types

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No rollaway/extra beds available

No cribs (infant beds) available

No pets or service animals allowed

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: MXN 150 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Casa Castelar
  • Casa Castelar Aparthotel
  • Casa Castelar Aparthotel Mexico City
  • Casa Castelar Mexico City
  • FlowSuites Polanco Aparthotel
  • FlowSuites Aparthotel
  • FlowSuites
  • FlowSuites Polanco Mexico City

We should mention

Children 16 years old and younger are not permitted at this property. No pets and no service animals are allowed at this property.


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