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Overview of Four Seasons Hotel Mexico City

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Featured Image
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Premium bedding, minibar, in-room safe, desk
VIP Access

Four Seasons Hotel Mexico City

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationPaseo de la Reforma1 min walk
    Popular LocationChapultepec Park9 min walk
    Popular LocationThe Angel of Independence Monument11 min walk
    AirportMexico City, Distrito Federal (MEX-Mexico City Intl.)31 min drive

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Deluxe Room with one king bed

5/5 guest room rating
  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Suite

5/5 guest room rating
  • 753 sq ft
  • Sleeps 3
  • 1 King Bed

FS Executive Suite Burdeos View

4.8/5 guest room rating
  • 710 sq ft
  • Sleeps 3
  • 1 King Bed

Premier Room with one king bed

4.9/5 guest room rating
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

Premier Room, Terrace

4.3/5 guest room rating
  • 732 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds

5/5 guest room rating
  • 603 sq ft
  • Sleeps 3
  • 2 Double Beds

Superior Room, 2 Double Beds

4.7/5 guest room rating
  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds

Suite, 1 King Bed

No guest room rating
  • 1001 sq ft
  • Sleeps 3
  • 1 King Bed

FS Executive Suite Reforma View

4.4/5 guest room rating
  • 710 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Room with one king bed

4.8/5 guest room rating
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

About this area

Mexico City

Located in Mexico City, Four Seasons Hotel Mexico City is in the city center and near a metro station. Paseo de la Reforma and Castillo de Chapultepec are cultural highlights, and travelers looking to shop may want to visit Reforma 222 and La Ciudadela. Check out an event or a game at Auditorio Nacional, and consider making time for Parque Zoologico de Chapultepec, a top attraction not to be missed.
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Map
Popular Location

What's nearby

  • Paseo de la Reforma - 1 min walk
  • Torre Mayor - 8 min walk
  • Monumento a los Ninos Heroes - 8 min walk
  • Chapultepec Park - 9 min walk
  • The Angel of Independence Monument - 11 min walk

Getting around

  • Mexico City Buenavista Station - 4 min drive
  • Chapultepec Station - 7 min walk
  • Benito Juarez International Airport (MEX) - 26 min drive

Restaurants

  • Zanaya — 1 min walk
  • Il Becco — 1 min walk
  • Maisón Kayser Paris — 5 min walk
  • Angelopolitano — 5 min walk
  • Teikit — 6 min walk

About this property

Four Seasons Hotel Mexico City

Luxury Mexico City hotel in Reforma, walk to Paseo de la Reforma
2 restaurants, a full-service spa, and an outdoor pool are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite. All 240 rooms feature modern comforts like LCD TVs with cable channels, free WiFi, and iPod docking stations. Guests will also find 24-hour room service, private yards, and DVD players.
Four Seasons Hotel Mexico City offers 240 accommodations with iPod docking stations and DVD players. Beds feature premium bedding. 32-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathrobes, designer toiletries, bidets, and complimentary toiletries.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include minibars and laptop-compatible safes. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna.
The Spa has 2 treatment rooms. Services include massages.

The spa is open select days.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Lead with Care (Four Seasons)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (USD 5 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: USD 25-50 for adults and USD 15-40 for children
  • 2 restaurants and 1 coffee shop/café
  • 1 bar
  • 24-hour room service

Things to do

  • Art gallery
  • Full-service spa
  • Outdoor pool
  • Private picnics
  • Sauna
  • Shopping
  • Spa tub

Family friendly

  • DVD player
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • 2 treatment rooms
  • Massages
  • Massage/treatment rooms
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • DVD player
  • iPod dock
  • Pay movies

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Yard

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Turndown service

Policies

Check-in

Check-in from 3 PM - 1 AM
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from December 19 2020 to February 14 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Children's club
  • Fitness facilities
  • Meeting facilities
  • Sauna
  • Spa tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets stay free
Dogs and cats welcome
1 per room (up to 25 lbs)
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 25 and USD 50 for adults, USD 15 and USD 40 for children (approximately)
  • Airport shuttle fee: USD 145 per vehicle (roundtrip, maximum occupancy 2)
  • Valet parking fee: USD 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Four Seasons D.F.
Four Seasons Hotel D.F.
Four Seasons Hotel Mexico D.F.
Four Seasons Mexico D.F.
Mexico D.F.
Four Seasons Mexico City
4 Seasons Mexico City
Mexico City Four Seasons
Four Seasons Hotel Mexico City Hotel
Four Seasons Mexico City Hotel Mexico City
Four Seasons Hotel Mexico City Mexico City
Four Seasons Hotel Mexico City Hotel Mexico City

Frequently asked questions

4.7
Exceptional
Rating 5 - Excellent. 602 out of 752 reviews
5 - Excellent 80%
Rating 4 - Good. 109 out of 752 reviews
4 - Good 14%
Rating 3 - Okay. 25 out of 752 reviews
3 - Okay 3%
Rating 2 - Poor. 7 out of 752 reviews
2 - Poor 1%
Rating 1 - Terrible. 9 out of 752 reviews
1 - Terrible 1%

4.9/5

Cleanliness

4.8/5

Staff & service

4.7/5

Amenities

4.7/5

Property conditions & facilities
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

5/5 Excellent

Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service, super clean rooms My daughter and I stayed 3 days we got an upgrade to a suite, totally worth it. The only suggestion that I would have is.. The food needs to be improve, menu should have more options. Special thanks to our server Erick! And Sebastian awesome drinks! We will come back!
Stayed 3 nights in Mar 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The service was top notch, extremely friendly and helpful. The inner courtyard is really a bonus in such a big, busy city. Only negative was that the results of the Covid testing organized through the hotel ( needed for flight back to the USA) arrived much later than promised which caused us some nervousness.
Stayed 1 night in Apr 2021

5/5 Excellent

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The Four Season hotel is a GEM. In this trying times, when people hesitate to travel, this hotel provides a sense of security and wellbeing! The service is immaculate, concierge team takes care off your every need and beyond! Highly recommended.
Stayed 3 nights in Apr 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper medida de sanidad,excelente servicio y el hotel bello .!
Stayed 1 night in Apr 2021