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Four Seasons Hotel Mexico City

Photo gallery for Four Seasons Hotel Mexico City

Front of property
Garden views
Aerial view
Hypo-allergenic bedding, minibar, in-room safe, desk
Cafe

Overview of Four Seasons Hotel Mexico City

Four Seasons Hotel Mexico City

5.0 star property
9.4 out of 10 Exceptional
9.4/10 Exceptional

Popular amenities

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
Map
Paseo de la Reforma 500, Mexico City, 06600

Explore the area

  • Popular LocationChapultepec Park8 min walk
  • Popular LocationThe Angel of Independence Monument10 min walk
  • Popular LocationChapultepec Castle11 min walk
  • AirportMexico City (MEX-Mexico City Intl.)32 min drive

Room options

About this area

Mexico City

Four Seasons Hotel Mexico City is located in Reforma, a neighborhood in Mexico City, and is near a metro station. Palacio de Bellas Artes and Frida Kahlo Museum are cultural highlights, while Paseo de la Reforma is a notable landmark. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Autódromo Hermanos Rodríguez.
Visit our Mexico City travel guideOpens in a new window
Map

What's nearby

  • Chapultepec Park - 8 min walk
  • The Angel of Independence Monument - 10 min walk
  • Chapultepec Castle - 11 min walk
  • U.S. Embassy - 14 min walk
  • National Museum of Anthropology - 17 min walk

Getting around

  • Mexico City Buenavista Station - 5 min drive
  • Chapultepec Station - 7 min walk
  • Benito Juarez International Airport (MEX) - 32 min drive

Restaurants

  • IL Becco - 1 min walk
  • Zanaya - 1 min walk
  • Quebracho Hamburgo - 2 min walk
  • Fifty Mils - 1 min walk
  • Taqueria Parque Luna - 3 min walk

About this property

Four Seasons Hotel Mexico City

5-star luxury hotel near The Angel of Independence Monument
Located close to Chapultepec Park, Four Seasons Hotel Mexico City provides a roundtrip airport shuttle, a terrace, and an art gallery on site. Treat yourself to a massage at the onsite spa. The onsite restaurant, Zanaya, features garden views. In addition to shopping on site and a coffee shop/cafe, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Additional perks include:
  • An outdoor pool with sun loungers
  • Limo/town car service, full breakfast (surcharge), and valet parking (surcharge)
  • An electric car charging station, express check-out, and pet-sitting services
  • Express check-in, a gift shop, and tour/ticket assistance
  • Guest reviews speak well of the dining options, helpful staff, and location
Room features
All 240 rooms offer comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like laptop-compatible safes and air conditioning. Guests reviews say good things about the spacious rooms at the property.
Extra amenities include:
  • Free infant beds and free extra beds
  • Designer toiletries, separate tubs/showers, and hair dryers
  • 32-inch LCD TVs with cable channels and DVD players
  • Private yards, daily housekeeping, and desks

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Lead with Care (Four Seasons)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Valet parking on site (USD 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM–10:00 AM for a fee: USD 25–50 for adults and USD 15–40 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Fifty Mils
  • Il Becco
  • Zanaya

Things to do

  • Art gallery
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub

Family friendly

  • DVD player
  • Free crib
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • In-room massages
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Elevator
  • In-room accessibility available in select rooms
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 32-inch LCD TV with cable channels
  • DVD player
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

Outdoor space

  • Yard

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

Policies

Check-in

Check-in from 3 PM - 1 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 per room (up to 77 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls, pet-sitting services, and litter boxes are available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 25–50 for adults, and USD 15–40 for children
  • Airport shuttle fee: USD 145 per vehicle (roundtrip, maximum occupancy 2)
  • Valet parking fee: USD 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Four Seasons D.F.
Four Seasons Hotel D.F.
Four Seasons Hotel Mexico D.F.
Four Seasons Mexico D.F.
Mexico D.F.
Four Seasons Mexico City
4 Seasons Mexico City
Mexico City Four Seasons
Four Seasons Hotel Mexico City Hotel
Four Seasons Mexico City Hotel Mexico City
Four Seasons Hotel Mexico City Mexico City
Four Seasons Hotel Mexico City Hotel Mexico City

Frequently asked questions

Does Four Seasons Hotel Mexico City have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Four Seasons Hotel Mexico City?

As of Jun 2, 2023, prices found for a 1-night stay for 2 adults at Four Seasons Hotel Mexico City on Jun 3, 2023 start from $440.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Seasons Hotel Mexico City pet-friendly?

Yes, this property allows cats and dogs (limit 1 per room) with a maximum weight of up to 77 lbs per pet.

How much is parking at Four Seasons Hotel Mexico City?

Valet parking is available for USD 5 per night.

What time is check-in at Four Seasons Hotel Mexico City?

Check-in is from 3 PM - 1 AM.

What time is check-out at Four Seasons Hotel Mexico City?

Check-out is at noon.

Does Four Seasons Hotel Mexico City provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 145 per vehicle applies.

Where is Four Seasons Hotel Mexico City located?

Located in Reforma, this luxury hotel is steps from Torre Mayor and Paseo de la Reforma. The Angel of Independence Monument and Chapultepec Park are also within 10 minutes. Chapultepec Station is 7 minutes by foot and Sevilla Station is 7 minutes.

Four Seasons Hotel Mexico City Reviews

Four Seasons Hotel Mexico City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 705 out of 885 reviews" "
" "10 - Excellent 80%
Rating 8 - Good. 124 out of 885 reviews" "
" "8 - Good 14%
Rating 6 - Okay. 31 out of 885 reviews" "
" "6 - Okay 4%
Rating 4 - Poor. 13 out of 885 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 12 out of 885 reviews" "
" "2 - Terrible 1%

9.7/10

Cleanliness

9.6/10

Staff & service

9.3/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
10/10 absolutely best in all aspects, would stay again they are excellent and worth the $
Stayed 4 nights in May 2023

6/10 Okay

Enrique

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The staff is very aggressive with check out, they start pushing since 11 pm. They also call 1am for their own mistakes in a tab. Will never stay there again, to expensive in price for cheap service
Stayed 1 night in Apr 2023

8/10 Good

Gennaro, new york

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2023

10/10 Excellent

Jeff

Stayed 1 night in Feb 2023

4/10 Poor

Tammy

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
This property is old and the service was so bad . They never replenished our glasses. They only gave one turn down service for only one bed but we had two beds. They never vacuumed our room. So disappointing not Four Seasons level and standard.
Stayed 4 nights in Feb 2023

10/10 Excellent

Sana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2022

10/10 Excellent

Tomasz

Stayed 1 night in Dec 2022

10/10 Excellent

Kate

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked the room for someone else (no complaints, so I assume everything was ok). By mistake, I booked in my own name on the day of check in, and could no longer change it through hotels.com, but the reservation department was flexible and they made no problem changed the name of the guest, as well as agreed to cancel a previous reservation by the credit card concierge service for the same person at no cost, where it was not possible to remotely pay for the stay.
Stayed 3 nights in Dec 2022

General hotel information

Highly Rated Amenities
Great Location & Onsite Restaurant/Bar
Star Rating
5
Nearest Airport
Mexico City (MEX-Mexico City Intl.)
Address
Paseo de la Reforma 500, Mexico City