Ratings based on 2,583 Verified Reviews

4.1 out of 5
88% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Southern California

Beautiful Hotel

Posted Jul 20, 2017
Pros: Comfortable beds, quiet
Location: Close to the Angel of Independence, safe location
Great restaurant, friendly staff and beautiful view from our room.
Comment from Hotel Management
Jul 21, 2017 by The management, Hotel Management
Thank you so much for your feedback and preference. We look forward for your upcoming visit!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jul 15, 2017
Nice hotel in the middle of Mexico City. Short walk to the park and other tourist attractions. Night life seemed a little run down but just a quick taxi ride to a lot of good spots.
Comment from Hotel Management
Jul 15, 2017 by The Managemnet, Hotel Management
Thank you so much for your feedback, it was a real pleasure to host you. We look forward your next visit.
4 out of 5
by A verified traveler from usa

Hotel OK area questionable. 1-2 blocks away unsafe

Posted Jul 9, 2017
Drunks and bums around the block must take a taxi to avoid. Hotel is better than average Concierge is not.
Comment from Hotel Management
Jul 12, 2017 by G Gonzalez, Hotel Management
Thanks for sharing your experience, we are very sorry for the inconveniences you have had in the street near here. We hope to have the opportunity to serve you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington D.C.

Roof top pool with great vistas!

Posted Jul 8, 2017
Pros: walking distance to central area. great location.
Excellent front staff, great drinks/food and central location is a plus.
Comment from Hotel Management
Jul 11, 2017 by G Gonzalez, Hotel Management
Thank you very much for your kind comments! It has been an honor to serve you and look forward to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Nice hotel in good location.

Posted Jul 7, 2017
Nice staff and nice rooms. great price for the hotel and good location close to tons of places to eat
Comment from Hotel Management
Jul 7, 2017 by The Management, Hotel Management
Thanks a lot for your comment, you´re feedback is really important for us, you are our fisrt concern. Thank you for your preference
4 out of 5
Recommended
for Everyone
by A verified traveler

Great place, great stay

Posted Jul 6, 2017
Overall we had a great experience here, the staff were super helpful. Room was very clean, and we really liked the range of food/drink options within the hotel. My only complaint: because we had a suite on the top floor we were offered access to the business lounge, and were encouraged to take our complimentary breakfast here instead of in the main restaurant downstairs. The lounge was very nice, but the breakfast was horrible compared to the one on the main floor: sparse offerings, and they were almost always out of the main offering that day by the time we arrived. On the last few days we had our breakfast downstairs, no issues at all.
Comment from Hotel Management
Jul 11, 2017 by G Gonzalez, Hotel Management
Thank you very much dear guest for your kind words! We take on board your comments, our chef is working to improve our offering of meals in the Executive area. we look forward to another opportunity to serve you.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 6, 2017
When we first checked in there was a leak on the ceiling and the room smelled like mildew. I called the from desk and we were moved to another room right away..a much better room moving forward. The staff was always accommodating and helpful.
Comment from Hotel Management
Jul 11, 2017 by G Gonzalez, Hotel Management
Thank you very much for your comments! It has been an honor to serve you and look forward to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Nice hotel.

Posted Jul 6, 2017
Staff was very nice and friendly. The hotel's location allowed us to experience many of the city's tourist attractions. There are also plenty of good restaurants within walking distance. Especially, La Casa de Tono....best pozole we've ever had!
Comment from Hotel Management
Jul 11, 2017 by G Gonzalez, Hotel Management
Thank you very much for your kind review. We hope we will have another opportunity of serving you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing fancy hotel close to the rose zone

Posted Jul 6, 2017
I'm pleased with my stay at the hotel, all the personnel was very kind. I will stay again.
Comment from Hotel Management
Jul 11, 2017 by G Gonzalez, Hotel Management
Thank you very much for your kind review dear guest! It is a pleasure to serve you and hope that we will have the honor of another visit soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

GREAT HOTEL IN THE HEART OF MEXICO CITY

Posted Jul 4, 2017
Pros: Great location and prices.
Cons: Some English newspapers would be nice for those Guests that do not read Spanish.
Location: Great shops and there is a beautiful mall about 4-5 blocks away. A MUST see is the Chapultepec Park and especially the Castle atop of the hill.
This Hotel is perfectly situated in the Zona Rosa, within a block of the Angel and within short walking distance to great restaurants, entertainment, shops, malls and the largest City Park in the Americas - Parque Chapultepec. The area is very secure and quiet, a combination business and residential area.
Comment from Hotel Management
Jul 7, 2017 by G Gonzalez, Hotel Management
Thank you for staying with us. We are glad to know you have had a good time at our hotel. We work hard to make our guests happy and we appreciate your suggestion and kind comments! We hope that we will have the honor of another visit soon!