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Gran Hotel Ciudad De Mexico

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Minibar, in-room safe, blackout drapes, iron/ironing board
Minibar, in-room safe, blackout drapes, iron/ironing board
Minibar, in-room safe, blackout drapes, iron/ironing board
Minibar, in-room safe, blackout drapes, iron/ironing board

Overview of Gran Hotel Ciudad De Mexico

VIP Access

Gran Hotel Ciudad De Mexico

4.5 out of 5

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationZocalo3 min walk
  • Popular LocationPalacio de Bellas Artes12 min walk
  • Popular LocationPaseo de la Reforma19 min walk
  • AirportMexico City, Distrito Federal (MEX-Mexico City Intl.)20 min drive

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About this area

Mexico City

Located in Mexico City, Gran Hotel Ciudad De Mexico is in the city center and near the airport. The area's natural beauty can be seen at Alameda Central and Chapultepec Park, while Paseo de la Reforma and Templo Mayor are cultural highlights. Looking to enjoy an event or a game? See what's going on at Arena Mexico or Auditorio Nacional. Spend some time exploring the area's activities, including golfing.
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Popular Location

What's nearby

  • Zocalo - 3 min walk
  • Metropolitan Cathedral (Catedral Metropolitana) - 4 min walk
  • Palacio Nacional - 5 min walk
  • Palacio de Bellas Artes - 12 min walk
  • Paseo de la Reforma - 19 min walk

Getting around

  • Zocalo Station - 4 min walk
  • Mexico City Buenavista Station - 5 min drive
  • Benito Juarez International Airport (MEX) - 20 min drive

Restaurants

  • Cafe Ciudad de Mexico — 1 min walk
  • La Terraza — 1 min walk
  • El Cardenal — 3 min walk
  • Pastelería Madrid — 3 min walk
  • Hilaria Gastrobar — 3 min walk

About this property

Gran Hotel Ciudad De Mexico

Luxury Mexico City hotel in Historic Center, walk to Zocalo
2 restaurants, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a rooftop terrace, a 24-hour business center, and valet parking. All 60 rooms offer free WiFi, minibars, and flat-screen TVs with cable channels. Room service, coffee makers, and free local calls are among the other amenities available to guests.
Gran Hotel Ciudad De Mexico offers 60 accommodations with minibars and safes. 50-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 13 per day)
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–noon: USD 10 for adults and USD 10 for children
  • 2 restaurants
  • 1 bar
  • Free reception
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Family friendly

  • Laundry facilities

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Conference space (7804 square feet)
  • Meeting rooms

Outdoors

  • Rooftop terrace

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • Cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

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Policies

Check-in

Check-in from 3:00 PM - 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property offers health screenings for COVID-19 onsite for a surcharge.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 10 for adults and USD 10 for children (approximately)
  • Valet parking fee: USD 13 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Ciudad Mexico
Gran Ciudad
Gran Ciudad De Mexico
Gran Hotel Ciudad
Gran Hotel Ciudad De Mexico
Gran Hotel Ciudad Mexico
Gran Hotel Mexico
Gran Mexico
Hotel Ciudad
Mexico Gran Hotel
Gran Hotel Ciudad De Mexico Mexico City
Gran Ciudad Mexico
Gran Ciudad Mexico Mexico City
Gran Hotel Ciudad De Mexico Hotel
Gran Hotel Ciudad De Mexico Mexico City
Gran Hotel Ciudad De Mexico Hotel Mexico City

Frequently asked questions

4.8
Exceptional
Rating 5 - Excellent. 837 out of 980 reviews
5 - Excellent 85%
Rating 4 - Good. 130 out of 980 reviews
4 - Good 13%
Rating 3 - Okay. 7 out of 980 reviews
3 - Okay 1%
Rating 2 - Poor. 4 out of 980 reviews
2 - Poor 0%
Rating 1 - Terrible. 2 out of 980 reviews
1 - Terrible 0%

4.9/5

Cleanliness

4.9/5

Staff & service

4.7/5

Amenities

4.7/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with excellent staff! I will definitely stay here again, and recommend it to anyone looking to stay in Mexico City!
Stayed 7 nights in Jun 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The service we received from the in house transportation was second to none. “Christian” our driver, made our trip very safe and fun. Would use them again in a heart beat.
Stayed 3 nights in Jun 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great concierge and front desk service. Very friendly and accommodating. Would def stay again
Stayed 3 nights in Jun 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
One of the truly historic beautiful buildings in the City. The Terraza view for meals, overlooking the National Plaza is incredible.
Stayed 1 night in Jun 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was excellent, price was a bit high.
Stayed 1 night in May 2021