COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Overview of Hotel Cozumel

Photo gallery

Featured Image

Hotel Cozumel

2 out of 5
Guests rated this property 3.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationArena Mexico13 min walk
    Popular LocationMadero Street20 min walk
    Popular LocationMercado de Artesanías La Cuidadela3 min drive
    AirportMexico City, Distrito Federal (MEX-Mexico City Intl.)22 min drive

Choose dates to view prices

Triple Room

4/5 guest room rating
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Standard Room, 1 King Bed (Plus)

4.1/5 guest room rating
  • Sleeps 3
  • 1 King Bed

Senior Suite (Plus)

3.8/5 guest room rating
  • Sleeps 7
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Double Room, 2 Double Beds

No guest room rating
  • Sleeps 4
  • 2 Double Beds

Senior Suite

5/5 guest room rating
  • Sleeps 6
  • 2 King Beds

About this area

Mexico City

Hotel Cozumel is located in Mexico City. Paseo de la Reforma and La Ciudadela are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Alameda Central and Chapultepec Park. Check out an event or a game at Arena Mexico, and consider making time for Parque Zoologico de Chapultepec, a top attraction not to be missed. Guests appreciate the hotel's location for the sightseeing. It's also convenient to public transportation: Doctores Station is 3 minutes by foot and Salto del Agua Station is 10 minutes.
Popular Location

What's nearby

  • Arena Mexico - 13 min walk
  • Madero Street - 20 min walk
  • Mercado de Artesanías La Cuidadela - 3 min drive
  • Palacio de Bellas Artes - 15 min drive
  • Alameda Central - 15 min drive

Getting around

  • Doctores Station - 3 min walk
  • Mexico City Buenavista Station - 6 min drive
  • Benito Juarez International Airport (MEX) - 19 min drive


  • Tuy — 1 min walk
  • Pizzalianni's — 13 min walk
  • Tlachiquero — 13 min walk
  • Ricos Tacos Toluca — 13 min walk
  • Restaurante Paco's — 14 min walk

About this property

Hotel Cozumel

Mexico City hotel in Downtown Mexico City, near Palacio de Bellas Artes
This smoke-free hotel features a restaurant, a 24-hour front desk, and free WiFi in public areas. All 115 rooms offer room service, TVs with cable channels, and free toiletries.
Hotel Cozumel offers 115 accommodations with complimentary toiletries. Televisions come with cable channels. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities


  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request

Food and drink

  • Continental breakfast available for a fee daily 8:30 AM–10:00 AM: MXN 50 per person
  • 1 restaurant
  • Room service available


  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping

Languages spoken

  • Spanish


  • Smoke-free property

Room amenities


  • Free toiletries


  • Cable channels
  • TV



Check-in from 1:00 PM - midnight
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from December 19 2020 to January 4 2021 (dates subject to change).

Access methods

Staffed front desk


Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: MXN 50 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash

Property is also known as

Hotel Cozumel Mexico City
Hotel Cozumel Hotel
Hotel Cozumel Mexico City
Hotel Cozumel Hotel Mexico City

Frequently asked questions

Rating 5 - Excellent. 124 out of 621 reviews
5 - Excellent 20%
Rating 4 - Good. 193 out of 621 reviews
4 - Good 31%
Rating 3 - Okay. 161 out of 621 reviews
3 - Okay 26%
Rating 2 - Poor. 65 out of 621 reviews
2 - Poor 10%
Rating 1 - Terrible. 78 out of 621 reviews
1 - Terrible 13%




Staff & service




Property conditions & facilities

3/5 Okay

The WiFi was not working
Stayed 1 night in Mar 2020

2/5 Poor

Business traveler
Disliked: Staff & service, property conditions & facilities
sick and intensionally noisy without any manners
|> |> |> |> |> |> |> |> |> |> |> |> |> |> |> |> |> one of the most noisiest hotels I stayed and this because staff... (and guests, but guests are quiet ehen the staff care about) the cleaningstaff make noise like crazy and laugh if complained... and do the rooms how it seems in that order that no quiet is over very long time ... there are other options... the price is cheaper tben average in that area but when you need to come over a jetlag or need quiet speare that hotel... the staff is a kind of evil I made some videos which I could not load up because bad wifi but when I will give tbe link on google maps evaluation... in fact is that murdering or mi imum mayhem! there is no right to sick noise only for quiet... especialy when you pay for it > |> |> |> |> |> |> |> |> |> |> |> |> |> |> |> |>
Stayed 4 nights in Feb 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for the money
Very cordial staff, very clean and maintained so it is good value for the price
Stayed 1 night in Feb 2020

3/5 Okay

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Jan 2020

1/5 Terrible

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020