Hotel de Mexico BelAir Collection

Photo gallery for Hotel de Mexico BelAir Collection

Featured Image
Pool
Hypo-allergenic bedding, down comforters, free minibar, in-room safe
In-Room Business Center
In-Room Business Center

Overview of Hotel de Mexico BelAir Collection

Hotel de Mexico BelAir Collection

4 out of 5

3.8/5 Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Dakota No 95 Col. Napoles, Mexico City, CDMX, 3810

Explore the area

  • Popular LocationWorld Trade Center Mexico City1 min walk
  • AirportMexico City, Distrito Federal (MEX-Mexico City Intl.)8 min drive
  • Popular LocationEstadio Azteca13 min drive
  • Popular LocationBasilica of Our Lady of Guadalupe13 min drive

Choose dates to view prices

About this area

Mexico City

Located in Mexico City, Hotel de Mexico BelAir Collection is connected to a shopping center. Notable landmarks in the area include The Angel of Independence Monument and Castillo de Chapultepec, and travelers wishing to experience a bit of culture can try Palacio de Bellas Artes. Don't miss out on a visit to Parque Zoologico de Chapultepec.

What's nearby

  • World Trade Center Mexico City - 1 min walk
  • Metropoli Patriotismo - 11 min walk
  • Castillo de Chapultepec - 10 min drive
  • Estadio Azteca - 13 min drive
  • Basilica of Our Lady of Guadalupe - 13 min drive

Restaurants

  • Bistro Fusion — 1 min walk
  • Dolce Mexico — 1 min walk
  • La Chinampa — 2 min walk
  • Centro Café — 2 min walk
  • Fondue Haus Zermatt — 2 min walk

Getting around

  • Mexico City Buenavista Station - 8 min drive
  • Chilpancingo Station - 17 min walk
  • Benito Juarez International Airport (MEX) - 8 min drive

About this property

Hotel de Mexico BelAir Collection

4-star hotel in the heart of Benito Juarez
A short walk from World Trade Center Mexico City, Hotel de Mexico BelAir Collection provides free WiFi, a roundtrip airport shuttle, and 2 bars. Indulge in a body treatment, a body scrub, and a sports massage at Crowne Plaza Hotel de Mex, the onsite spa. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature fusion cuisine and al fresco dining.
Other perks at this hotel include:
  • Breakfast (surcharge), valet parking (surcharge), and an area shuttle
  • A free manager's reception, a 24-hour front desk, and express check-in
  • Guest reviews speak highly of the location
Room features
All 310 rooms boast comforts such as 24-hour room service and pillow menus, as well as perks like laptop-compatible safes and laptop-friendly workspaces.
Extra amenities include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with rainfall showers and free toiletries
  • 42-inch plasma TVs with satellite channels and DVD players
  • Coffee/tea makers, daily housekeeping, and desks

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SGS (3rd party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet
  • WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit

Parking and transportation

  • Secured covered self parking on site (MXN 160.00 per day)
  • Secured covered valet parking on site (MXN 160.00 per night)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–noon: MXN 230 for adults and MXN 145 for children
  • 4 restaurants and 1 coffee shop/café
  • 2 bars/lounges
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Shopping mall

Family friendly

  • DVD player
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference center (13563 square feet of space)
  • Meeting rooms - 3

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Designated smoking areas
  • Fireplace in lobby
  • Renovated guestrooms - January 2018
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch plasma TV
  • Computer
  • DVD player
  • Pay movies
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 3:30 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 230 for adults and MXN 145 for children (approximately)
  • Airport shuttle fee: MXN 1300 per room (roundtrip)
  • Covered self parking fee: MXN 160.00 per day
  • Covered valet parking fee: MXN 160.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Hotel Mexico
Crowne Plaza Mexico
Mexico Crowne Plaza
De Mexico Belair Collection
Crowne Plaza Hotel de México
Hotel de México Bel Air Collection
Hotel de Mexico BelAir Collection Hotel
Crowne Plaza Hotel de México an IHG Hotel
Hotel de Mexico BelAir Collection Mexico City
Hotel de Mexico BelAir Collection Hotel Mexico City

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 4 out of 10 reviews
5 - Excellent 40%
Rating 4 - Good. 2 out of 10 reviews
4 - Good 20%
Rating 3 - Okay. 3 out of 10 reviews
3 - Okay 30%
Rating 2 - Poor. 0 out of 10 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 10 reviews
1 - Terrible 10%

4.3/5

Cleanliness

4.1/5

Staff & service

3.6/5

Property conditions & facilities

3/5 Okay

Business traveler
Liked: Cleanliness, staff & service
Good location but…
Good location but the room was cold regardless of the heat being in, the shower pressure was weak, the shower would not drain. The employees were nice and accommodating.
Stayed 2 nights in Nov 2021

1/5 Terrible

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Outdated property! Staff unclear and dishonest! No air conditioning in the whole property during my whole stay! Good location!
Stayed 3 nights in Oct 2021

5/5 Excellent

Stayed 2 nights in Nov 2021

4/5 Good

Traveled with group
Liked: Staff & service, room comfort
Cómodo si te sirve la ubicación
Es un Hotel bien ubicado para el evento de fórmula 1 pero ya requiere remodelación en las habitaciones o un buen mantenimiento
Stayed 3 nights in Nov 2021

3/5 Okay

Business traveler
Liked: Cleanliness, staff & service, room comfort
Instalaciones viejas
Todos muy bien , solo algunas instalaciones ya se ven viejas y con algunas fallas tales como la puerta del baño que no cerraba
Stayed 2 nights in Nov 2021