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Overview of Hotel Hidalgo

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Free WiFi
Free WiFi
Free WiFi
Free WiFi

Hotel Hidalgo

3 out of 5

3.5/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Explore the area

    Popular LocationPalacio de Bellas Artes4 min walk
    Popular LocationPalacio Postal4 min walk
    Popular LocationAlameda Central9 min walk
    AirportMexico City, Distrito Federal (MEX-Mexico City Intl.)22 min drive

Choose dates to view prices

Basic Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Basic Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

Basic Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Basic Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Basic Room, 3 Twin Beds

  • Sleeps 3
  • 3 Twin Beds

Basic Room, 2 Double Beds

  • Sleeps 3
  • 2 Double Beds

About this area

Mexico City

Located in Mexico City, Hotel Hidalgo is near a metro station. Paseo de la Reforma and Templo Mayor are cultural highlights, and travelers looking to shop may want to visit La Ciudadela and Reforma 222. Looking to enjoy an event or a game? See what's going on at Arena Mexico or Auditorio Nacional. Guests appreciate the hotel's location for the sightseeing.
Popular Location

What's nearby

  • Palacio de Bellas Artes - 4 min walk
  • Palacio Postal - 4 min walk
  • Madero Street - 6 min walk
  • Torre Latinoamericana - 7 min walk
  • Alameda Central - 9 min walk

Getting around

  • Bellas Artes Station - 3 min walk
  • Mexico City Buenavista Station - 4 min drive
  • Benito Juarez International Airport (MEX) - 24 min drive

Restaurants

  • Los Girasoles — 5 min walk
  • Los Jarritos — 6 min walk
  • Limosneros — 6 min walk
  • Restaurante 5M — 6 min walk
  • Finca Don Porfirio — 6 min walk

About this property

Hotel Hidalgo

3-star Mexico City hotel in Historic Center, walk to Palacio de Bellas Artes
Along with a restaurant, this smoke-free hotel has a 24-hour front desk and free WiFi in public areas. All 94 rooms offer free WiFi, room service, and TVs with satellite channels. Guests will also find showers and phones.
Hotel Hidalgo offers 94 accommodations. Satellite television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking options include a garage

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:30 AM–1 PM: MXN 100-300 per person
  • 1 restaurant
  • Room service available

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping

Languages spoken

  • Spanish

More

  • Smoke-free property

Room amenities

Bathroom

  • Shower

Entertainment

  • Satellite channels
  • TV

More

  • Phone

Similar properties

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

Policies

Check-in

Check-in from 1 PM - 8 PM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between MXN 100 and MXN 300 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Hidalgo Mexico City
Hotel Hidalgo
Hidalgo Mexico City
Hotel Hidalgo Hotel
Hotel Hidalgo Mexico City
Hotel Hidalgo Hotel Mexico City

Frequently asked questions

Can I cancel my reservation for free at Hotel Hidalgo and receive a full refund?
Yes, Hotel Hidalgo offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Hidalgo cancellation policy on our site for more details about any exclusions or requirements.
Is Hotel Hidalgo pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Hotel Hidalgo?
Check-in is from 1 PM - 8 PM. After-hours check-in is not available.
What time is check-out at Hotel Hidalgo?
Check-out is at 1 PM.
Where is Hotel Hidalgo located?
Located in Historic Center, this hotel is within a 5-minute walk of Museo Franz Mayer and Palacio de Bellas Artes. Paseo de la Reforma and Alameda Central are also within 10 minutes. Bellas Artes Station is only a 3-minute walk and Allende Station is 7 minutes.

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 74 out of 409 reviews
5 - Excellent 18%
Rating 4 - Good. 162 out of 409 reviews
4 - Good 40%
Rating 3 - Okay. 97 out of 409 reviews
3 - Okay 24%
Rating 2 - Poor. 42 out of 409 reviews
2 - Poor 10%
Rating 1 - Terrible. 34 out of 409 reviews
1 - Terrible 8%

3.7/5

Cleanliness

3.5/5

Staff & service

3.3/5

Amenities

3.4/5

Property conditions & facilities

1/5 Terrible

Liked: Cleanliness, amenities
Disliked: Staff & service
Staff during check-in were very rude, refused my booking online via Expedia and forced me to pay a higher rate in cash. Did not attempt to assist me with filling out the forms etc. And brushed me away when another customer arrived. The room was a good size however it smelled really bad. The carpet was old and had an odor. The water pressure in the shower was the best I've seen in CDMX, but that's probably the only positive thing about this hotel. The location was great too. But I would not book this place again. There are much better places to stay only 15 minutes walk from here.
Stayed 1 night in Nov 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and price~!!
A lovely stay in the heart of Mexico City~!!
Stayed 1 night in Mar 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and all staff was excellent, the restaurant had variety and delicious food, the atention always was good
Stayed 5 nights in Jan 2020

4/5 Good

Traveled with family
Liked: Staff & service
On secondhand .....
We had stayed at this hotel a couple years ago because of its location (historic district) and knew what to expect from hotel. We get what we paid for, but we need to draw the line when there are roaches in the bathroom 😣. Lots of street construction right in front and next to hotel, but that did not keep us from getting sleep 👍.
Stayed 3 nights in Nov 2019

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