Ratings based on 101 Verified Reviews

3.8 out of 5
84% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Houston, Texas

Good Location Hotel

Posted Oct 12, 2016
Pros: Location and Price
Cons: size of rooms; tip at the restaurant is so expensive when let the waitress add it to your ticket; the receptionist attitude is not to friendly.
Location: The location is some blocks to the Zocalo and Centro Historico, shopping area, Palacio de Bellas Artes, Latino Americana Tower, Alameda Central &Tours
The Hotel is located near Zócalo, Centro Historico and the Bus Stop to the Airport which is very convenient considering it is the country's largest city . The rooms are so small but for one person or one night at an affordable price it's a good choice. The area is kind of unsafe at night but being careful you can take advantage of the price and location. I definitely would stay at this hotel again. Thank you Expedia for always providing excellent service and many choices.
5 out of 5
Recommended
for Everyone
by A verified traveler

nice staff!

Posted Sep 24, 2016
Pros: Very clean and the restaurant has good food!
Cons: Put more newer modern furniture in the rooms!
Location: Its central to the metro subway service!
Great service and helpful staff close to the public metro!
5 out of 5
Recommended
for Everyone
by A verified traveler from los angeles

Affordable

Posted Jul 26, 2016
Nice hotel with 24/hr parking, excellent friendly staff and decent WiFi. Location is close to paseo reforma, metro hidalgo and forum Buenavista mall, also..two oxxos just down the street (Mexican 7/11's). Area Might seem kinda sketchy at night but there's always police presence around. Overall I'd recommend this hotel to someone that's looking for an affordable hotel that has a decent location (relatively close to everything : museums, monuments, reforma, zocalo, zona rosa ) and isn't overly needy. Id say it was Pretty decent for $27 dollars a night . Having No fridge was a bigger bummer than not having Ac in the room, Room temperature was always pleasant. I'd say this hotel is best for short visits like I did. (4 nights)
3 out of 5
Recommended
for Everyone
by A verified traveler from Guatemala

Hotelclose to Reforma and San Judas Tadeo Church

Posted Apr 11, 2016
Hotel is whell located. Staff in friendly. Is clase to Reforma and A few minutes from museus And Teatro de Bellas Artes and so de Zócalo.
Comment from Hotel Management
May 25, 2016 by KARINA , Hotel Management
THANKS !!!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from San Pedro Cholula, Puebla, Mexico

Excellent hotel in a peculiar neighborhood

Posted Apr 3, 2016
Pros: Nice, comfortable facility with great staff. A good value for the price.
Cons: The bed was a big firm for my taste but not uncomfortable. Internet was variable.
Location: Museo Nacional San Carlos just around the corner is a quality art museum. San Fernando cemetery across the street contains the tomb of Benito Juarez.
The hotel is great-quiet, good shower with quick hot water, modern elevator, large lock box in the room, and helpful staff. The restaurant was good and fast for breakfast, we ordered off the menu, but like other regular restaurants in the area cost more than usual. The room featured toiletries including lotion, pen and note paper, a closet and shelves for clothes, two small bottles of water daily, and 2 bath towels 1 hand towel but no wash cloths. The room was compact. Internet service was variable. We did not use the business center but when we passed there were always people using it. Hidalgo metro station is a few steps to the right out the front door. Line 4 metrobus stop Museo San Carlos (which connects to the airport and TAPO bus station) is to the right just around the corner. To the right then across the street on Rosales one finds normal restaurants including one with a bakery. In a block or two you are in an upscale area. The other direction from the hotel the neighborhood is run down. Half a block from the Museo San Carlos, full of European fine art, we saw a nicely dressed young street walker eating a bag of potato chips with chili. How much of a culture contrast is that? It was not a dangerous area just extremely eclectic.
Comment from Hotel Management
Jan 3, 2017 by KARINA, Hotel Management
THANKS FOR YOUR COMMENTS WAITHING FOR YOU WHEN YOU LIKE. WEW ARE AT YOUR SERVICE.
2 out of 5
by A verified traveler from Texas

Not so good

Posted Mar 26, 2016
well starting with the room without ac, really hard bed and feels very unsafe outside at night, not free breakfast, the only good thing about the hotel is that is really close to the metro and walking distance to Revolution monument and bellas artes.
3 out of 5
by A verified traveler

Small room with windows facing atrium over lobby.

Posted Feb 16, 2016
Pros: I really like the convenience to public transportation and street food. The bed in the hotel was firm and slept very well and the staff were friendly.
Cons: The atrium that opens above the lobby carries sound very well up into the rooms. Blocking off the atrium would prevent sound but would also block air.
Location: The entrance to the Metro (subway) is just on the corner and you can walk underground to catch one of two trains. Many street food within 2-3 blocks.
The hotel staff were very nice and helpful. There was also a restaurant that served meals. We did not eat at it as we prefer the street food for about 1/8 of the price. The room seemed a bit small for the price. There was a king size bed and a small closet and desk/vanity. The bathroom was functional for one person at a time. The decor was in good condition but perhaps a bit dated. We had an OK room. The main issue we had with the room was that the window in the room was open to the atrium that was above the lobby on the 1st floor. A lot of noise carried up the atrium from the lobby. We were also near a stairwell and could hear people walking up and down the stairs. So if you are a light sleeper the room we had may not be for you. The bed was firm and in very good condition. While the hotel is good it's what's outside that you may not be expecting from a 3 star of 4 star hotel. It's no fault of the hotel as to who is hanging around outside or on the street corners but there were a few prostitutes near the corners and also standing near the street. They don't bother anyone. We did see 2 drug dealers a block from the hotel. There are also homeless people and beggars. It's not the safest area at night, be sure to be in by dark or shortly after. Access to the bus and subway are really convenient and that's a big plus. Also there are a lot of street food vendors just 2-3 blocks away. Cheaper hotels can be found in the area, in person, if you are ok with the neighborhood.
Comment from Hotel Management
May 25, 2016 by KARINA, Hotel Management
GRACIAS POR SUS COMENTARIOS
4 out of 5
Recommended
for Everyone
by A verified traveler from Ndola, Zambia

A comfortable hotel.

Posted Feb 14, 2016
Pros: Room nicely furnished. Very good restaurant. Friendly and helpful staff.
Cons: Provision of coffee making facility in rooms would be welcome.
Initially booked for 3 nights but extended for further 3 nights as there is so much to see and do in Mexico City.
5 out of 5
Recommended
for Everyone
by A verified traveler from Minneapolis, MN

easy transit / wonderful buffet

Posted Feb 9, 2016
Pros: quiet, you did not hear the traffic in front of the hotel. very clean room.
Location: the hotel is close to the reforma. there are many things to do and see in Mexico City. try the tours to the pyramids and to Cholula!
the hotel is located next to the subway entrance, which you can get around the city easy. if you prefer the metrobus it is located right out the front door. if you prefer a taxi, they are easy to catch and well affordable. I enjoyed tours to different states and in the city where the tour company picks you up at the hotel front door. the buffet breakfast is outstanding. the wait staff were very friendly
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, GA

Great Budget Hotel close to Centro Mexico City

Posted Jan 14, 2016
Pros: Location, Price, Computers with internet service in lobby, Door man,
Cons: offer free ice to guests, Stop playing music on the floors occupied by guests.
Location: This was a great location to walk to most everything! The convergence of two metro lines is at Hildago Metro stop which makes using Metro convenient.
The hotel is great for budget travelers, safe in the room, flat screen tv's, adequate internet service (sporatic at times) very clean lobby, halls and the room was rather nice too. There were a few issues staying at the hotel. This is the major issue which the hotel can change tomorrow: ICE: In order to get ice in this hotel they will charge you $12 pesos for room service or $5 to walk to the bar and get it yourself. This just seems to be crazy to me. If you can accommodate a guest with complimentary ice - why wouldn't you? It's not much money at all - you just feel nickel-ed and dimed to death. SOUND - I was on the first floor close to the banquet/meeting rooms. At first, I though we had inconsiderate guests playing loud music in one of the rooms I shared a ventilation chase with - not so, the hotel was playing music in the hall way outside their meeting facilities - the music was so loud that I had to request they turn it off one time. The walls are paper thin. You will hear people walking/talking in the hall ways. This was not much of a problem for me - just something to be aware off. LOCATION: GREAT GREAT GREAT location! I could walk to Bellas Artes, Zocolo, La Reforma, Park, Starbucks' etc. Being right outside the Hildago Metro station was a plus as well. All in all I would stay in this hotel again and again. It was a great choice for my 13 day visit and I hope management considers the things they can do to make a guest's stay more welcoming!