General Gomez Pedraza # 68, Col. San Miguel Chapultepec, Mexico City, CDMX
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Estimado huésped Alejandro; Muchas gracias por tomarse el tiempo para calificar nuestros servicios, toamos muy en cuenta sus opiniones, para fortalecer mas nuestros servicios y hacer de esta su casa. Gracias por quedarse con nosotros.
It's an old building, but it's clean and reasonable for the price, the staff is friendly, and the food in the restaurant is excellent.
Verified traveler
Stayed 1 night in Nov 2023
Response from Gerenet de ventas on Nov 10, 2023
Dear Guest, thank you so much for yor comments, and opinion about our services, we have a quality commitment with our guest. and we make an effort to do it. Hope to see yopu soon.
Dear Mr Tyler, thank you for taking the time to rate our services and facilities. At this home we strive every day to make your stay a pleasant experience, we hope to see you soon. Best regards
8/10 Good
George
Aug 31, 2023
Liked: Cleanliness, staff & service
George
Stayed 15 nights in Aug 2023
Response from Gerente de Ventas on Oct 30, 2023
Estimada Teresa Alexandra: Muchas gracias por tomarse el tiempo de describir su experiencia en esta su casa, esperamos haya sido de lo mejor. La invitamos a que nos visite nuevamente.
10min walk to airline check-in counter.
Likely very overpriced based on room/site conditions.
Dave
Stayed 3 nights in Aug 2023
Response from Gerente de Ventas on Aug 28, 2023
Dave gracias por haberte hospedado con nosotros, cuando el hotel está al 100% de su capacidad vendida como fue el día que nos acompañaste, es un poco más tardado de lo habitual la facturación, pero no pasa como en tu caso de los 10 mins, por eso en su check in se les pide que dejen sus datos de facturación para qué a su salida ya esté y no pierdan 1 solo minuto, entregan su tarjeta/llave y listo.Nuestras tarifas son muy competitivas e incluso menores para un hotel de esta categoría en esta zona, con estacionamiento privado, con amplias vías de acceso, restaurante, room service, amenidades y vigilancia 24/7. Otras opciones que tienen todo esto tienen tarifas más elevadas.Bendiciones.
El hotel es una pequeña joya. Con mucho character y personal muy amigable/profesional. Las habitaciones son adecuadas con instalaciones básicas. Se nota un poco la edad, pero no impacta negativamente la estancia. Definitivamente recomendable. Gran plus un estacionamiento amplio y seguro
Tim
Stayed 1 night in Aug 2023
Response from Gerente de Ventas on Aug 28, 2023
Tim muchas gracias por todos tus comentarios.Tenemos un programa de remodelación de todo nuestro hotel, ya hay algunas habitaciones, remodeladas, para tu próxima estancia solicítala así.Seguimos trabajando para tener el total de las habitaciones ya remodeladas.Gracias por tus 5 estrellas de calificación.
8/10 Good
Jennifer
May 28, 2023
Jennifer
Stayed 1 night in May 2023
Response from Octavio Palomino on Jun 29, 2023
Jennifer hola, gracias por tu calificación.Trabajamos todos los días en cvapacitación constante mis compañeros y yo para ofrecerte un servicio de excelencia.Te esperamos de nuevo cuando vengas a la CDMX.Bendiciones!
10/10 Excellent
Kristin
Apr 11, 2023
Kristin
Stayed 2 nights in Mar 2023
Response from La gerencia on May 8, 2023
En nombre de todos los empleados del hotel, agradecemos su preferencia, y esperamos regrese pronto.
10/10 Excellent
Eric
Feb 28, 2023
Eric
Stayed 2 nights in Feb 2023
Response from Ventas on Mar 7, 2023
Gracias por su estancia esperamos recibirla nuevamente en esta su casa
Beautiful quiet gardens! Great food & even better service. Thank you to Arturo, Armando, Isaias and everyone else for the excellent experience. I will definitely be back & recommend the Park Villa to anyone visiting Mexico City.
Great hotel for its cost, friendly persosonel and great restaurant on the site. Rooms are clean and simple. Older US sockets without ground plugs were an inconvenience so get an adapter. Ok verall - great experience.
The hotel is old but charming.
It is very near to Chapultepec although you need
To know which entrance to take as
It could be a long hike.
The restaurant food was surprisingly good!
I would've liked to pay a little less but overall it was ok.
there was a lovely garden & the food at the hotel & adjacent hotel was excellent
there wasn't a functioning heater in the room & little to no effort was made to locate one that could be used. VERY disappointing
Holly
Stayed 1 night in Nov 2019
Response from Eric Nuñez on Mar 24, 2022
Thank you very much for your comments that will help us to improuve our service.
Amazing location; close enough to everything (I slept like a baby with earplugs), best bed I’ve had in Mexico, helpful staff, killer coffee nearby, close
To all the good good of CDMX
Jenn
Stayed 4 nights in Dec 2021
Response from Eric Nuñez on Jan 7, 2022
Thank you very much for your comments! We hope to welcome you again in the future, we wish you teh best for this 2022 year!
Beautiful hotel close to Polanco, Roma and Condesa. Very quite and comfortable rooms. Ywo very good restaurants. Personelle were very welcoming and helpful. I highly recommend.
Judith
Stayed 4 nights in Dec 2021
Response from Eric Nuñez on Jan 4, 2022
Thank you very much for your comments, it was a great pleasure tu serve you, hope to welcome you again!!! We wish you the best for 2022!
Desk isn’t staffed 24/7 and the gate was locked when I needed to leave. Thankfully found my way out through the back but had to walk around the block to catch my taxi that was waiting in front of the locked gate. Friendly staff but would have been useful to know what to do in case of early check-out
shannon
Stayed 2 nights in Dec 2021
Response from Eric Nuñez on Dec 12, 2021
Thank you very much to let us know that!!, we will do all the efforts to improve in those items.
Kind regards,
6/10 Okay
Gal
Dec 10, 2021
Liked: Cleanliness
So so, very basic
It is clean. But... The location is not that close to Condesa neither to Polanco so expect to use a lot of taxis (although it is close to the metro). The room is super basic and the restroom was super tiny, that to close the door you have to get inside and turn. It is not that expensive but I think it should be cheaper
Gal
Stayed 3 nights in Dec 2021
Response from Eric Nuñez on Dec 11, 2021
Thank you very much for your comments, it was a pleasure serving you, we will be glad to welcome you again, there are other kind of rooms with sauna and jacuzzi, bigger that the one that you reserve.
kind regards,
Todo estuvo excelente menos el cable de la TV que es de pena. mejoren la calidad en su cable o de plano elimínenlo que al caso es lo mismo. Por lo demás fue una grata experiencia y seguro regresaría a este hotel.
Guillermo
Stayed 5 nights in Sep 2021
Response from Eric Nuñez on Sep 14, 2021
Muchas gracias! Estamos a sus ordenes y mejoraremos sin duda el tema del cable. Sera un placer volverle a dar la mas cordial bienvenida.
The room is clean, quiet and the bed was very confortable. The hotel personnel was always ready to help: let us borrow an iron, helped with our big luggage, etc.
Verified traveler
Stayed 2 nights in Jul 2021
Response from FC on Jul 5, 2021
Thank You Very Much for your comments we will continue strive
Buenos días Srita Patricia:
Estamos muy agradecidos con la oportunidad de ser sus anfitriones, que bueno que tuvo una estancia excelente con nosotros, esperamos pronto nos vuelva a visitar en esta su casa.
Amazing! Everyone was friendly and helpful. The restaurant is very special. The hotel and restaurant is lucky to have such an excellent staff.
Verified traveler
Stayed 2 nights in Sep 2019
Response from Verónica Peña, Reservations on Sep 9, 2019
Thank you for your comment, we are glad to know you had a pleasant stay with us, your comments help us to improve our service. We hope to see you some time soon
8/10 Good
Verified traveler
Traveled with partner
Aug 2, 2019
Liked: Staff & service
Disliked: Amenities
Great location, really close of CDMX’s greatest city spots but the hotel is not for “staying in”, not many features inside the room.
Verified traveler
Stayed 2 nights in Jul 2019
Response from Hotel Park Villa on Aug 2, 2019
Good Afternoon:
Thank you for you feed back it is very important to us, so we can improve ower service.
8/10 Good
Nicolo
Jul 30, 2019
Liked: Cleanliness, staff & service, room comfort
Basic hotel and at basic price in a nice area
The hotel is a nice quiet residential area close to the park and metro. The rooms face into an internal courtyard and are quiet if somewhat dated. The shower room and toilet are very small and also dated along with the rest of the room. The staff was always friendly and the housekeeping prompt and great. The only real issue I encountered is that the room got cold and there did not seem any way to heat it.
Nicolo
Stayed 4 nights in Jul 2019
Response from Hotel Park Villa on Jul 31, 2019
Good Afternnon Mr Nicolo:
Thank you for provided us the oportunity to be your host, and send your comments, we appreciate your feedback, and we are going to take a note for the details that you mentioned.
Thank you
General Manager