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JW Marriott Hotel Mexico City Santa Fe

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Indoor pool
Egyptian cotton sheets, premium bedding, down comforters, in-room safe
Egyptian cotton sheets, premium bedding, down comforters, in-room safe
Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Overview of JW Marriott Hotel Mexico City Santa Fe

JW Marriott Hotel Mexico City Santa Fe

4.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

  • Popular LocationParque La Mexicana14 min walk
  • Popular LocationCiudad de los Ninos19 min walk
  • Popular LocationCentro Santa Fe2 min drive
  • AirportMexico City, Distrito Federal (MEX-Mexico City Intl.)45 min drive

Choose dates to view prices

About this area

Mexico City

Located in Mexico City's Santa Fe neighborhood, JW Marriott Hotel Mexico City Santa Fe is in the business district. Notable landmarks in the area include Castillo de Chapultepec and The Angel of Independence Monument, and travelers wishing to experience a bit of culture can try Palacio de Bellas Artes. Check out an event or a game at Estadio Azteca, and consider making time for Parque Zoologico de Chapultepec, a top attraction not to be missed.
Popular Location

What's nearby

  • Parque La Mexicana - 14 min walk
  • Ciudad de los Ninos - 19 min walk
  • Centro Santa Fe - 2 min drive
  • Centro Medico ABC Santa Fe - 4 min drive
  • Paseo Interlomas - 19 min drive

Getting around

  • Constituyentes Station - 10 min drive
  • Mexico City Buenavista Station - 15 min drive
  • Benito Juarez International Airport (MEX) - 45 min drive

Restaurants

  • Quattro — 1 min walk
  • Cua — 1 min walk
  • Shu — 4 min walk
  • Central Central — 5 min walk
  • Cantinetta del Becco — 5 min walk

About this property

JW Marriott Hotel Mexico City Santa Fe

Luxury Mexico City hotel in Santa Fe with 2 restaurants
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a spa tub are onsite. All 221 rooms offer thoughtful touches like espresso makers and pillow menus, as well as comforts such as Egyptian cotton sheets and down comforters. IPod docks and WiFi are standard, as are LED TVs with cable channels.
JW Marriott Hotel Mexico City Santa Fe offers 221 accommodations with iPod docking stations and espresso makers. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels, first-run movies, and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This Mexico City hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a steam room and a fitness center.
Oriental Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 142 per day)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (MXN 120 per night)
  • Valet parking on site (MXN 120 per night)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11:30 AM: MXN 306.00 for adults and MXN 190 for children
  • 2 restaurants
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Spa tub
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar in bathtub
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Lever door handles
  • Roll-in shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/tub combination

Entertainment

  • 42-inch LED TV
  • Cable channels
  • First-run movies
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Espresso maker

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before 1:00 PM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 306.00 for adults and MXN 190 for children (approximately)
  • Fee for in-room wireless Internet: MXN 142 per day (rates may vary)
  • Airport shuttle fee: MXN 2200 per vehicle (roundtrip)
  • Self parking fee: MXN 120 per night
  • Valet parking fee: MXN 120 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

JW Marriott Hotel Mexico City Santa Fe
JW Marriott Mexico City Santa Fe
JW Marriott Mexico City ta Fe
JW Marriott Hotel Mexico City Santa Fe Hotel
JW Marriott Hotel Mexico City Santa Fe Mexico City
JW Marriott Hotel Mexico City Santa Fe Hotel Mexico City

Frequently asked questions

4.5
Wonderful
Rating 5 - Excellent. 192 out of 276 reviews
5 - Excellent 70%
Rating 4 - Good. 59 out of 276 reviews
4 - Good 21%
Rating 3 - Okay. 13 out of 276 reviews
3 - Okay 5%
Rating 2 - Poor. 4 out of 276 reviews
2 - Poor 1%
Rating 1 - Terrible. 8 out of 276 reviews
1 - Terrible 3%

4.7/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was pleasant, helpful, and professional and location was perfect
Stayed 2 nights in Mar 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, ammenities and food is amazing also the rooms are so clean
Stayed 1 night in Mar 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean and amazing staff for any need. Will stay again
Stayed 2 nights in Feb 2021

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
JW is always a tried and true brand for me and is usually my go to hotel chain abroad. I recently had to leave a facility in Puerto Vallarta because I was very unhappy with the resort and made a detour to Mexico City instead. I knew I would be pleased with this hotel which is in the heart of the very nicest zone in Mexico City. The hotel and the area are very beautiful. The hotel is pristine clean and the bed so cozy and comfortable and the layout of the room is very nice. Unfortunately the pool was closed due to COVID and the food services closed a bit early. However, the food at the restaurant was great.
Stayed 1 night in Feb 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is confusing to find the entrance to the hotel they need to put more visible signs , besides they everything else was awesome
Stayed 1 night in Jan 2021