JW Marriott Hotel Mexico City Polanco

5.0 star property
Luxury Mexico City hotel in Polanco with bars/lounges

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

JW Marriott Hotel Mexico City Polanco

Photo gallery for JW Marriott Hotel Mexico City Polanco

Terrace/patio
Exterior
Junior Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, minibar
Daily buffet breakfast (USD 25 per person)
Reception

Overview of JW Marriott Hotel Mexico City Polanco

9.4

Exceptional

Highlight
  • Offers an outdoor pool. Only 5% of properties have this in Mexico City.

Popular amenities

  • Pool
  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Andres Bello No 29, Mexico City, 11560
  • Popular LocationAuditorio Nacional4 min walk
  • Popular LocationChapultepec Park7 min walk
  • Popular LocationCentro Citibanamex Convention Center5 min drive
  • AirportMexico City (MEX-Mexico City Intl.)31 min drive
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Room options

Junior Suite, 1 King Bed

cleanliness

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom

cleanliness

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Pillowtop bed
Down duvet
Premium bedding
Hair dryer
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds

cleanliness

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 398 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

Executive Room, 1 Double Bed, Executive Level

cleanliness

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Pillowtop bed
Down duvet
Premium bedding
Hair dryer
  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Presidential Suite, 1 Bedroom

cleanliness

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Pillowtop bed
Down duvet
Premium bedding
Hair dryer
  • 1615 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Executive Suite, 1 King Bed with Sofa bed, Terrace

cleanliness

Highlights

Terrace
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Pillowtop bed
Down duvet
Premium bedding
  • 678 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 Double Bed, Executive Level

cleanliness

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Pillowtop bed
Down duvet
Premium bedding
Hair dryer
  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Pillowtop bed
Down duvet
Premium bedding
Hair dryer
  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 Double Bed, Executive Level

cleanliness

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Executive Suite, 1 King Bed, City View, Corner

cleanliness

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Pillowtop bed
Down duvet
Premium bedding
Hair dryer
  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds

cleanliness

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Pillowtop bed
Down duvet
Premium bedding
Hair dryer
  • 398 sq ft
  • Sleeps 3
  • 2 Double Beds

Similar properties

About the neighborhood

Mexico City

JW Marriott Hotel Mexico City Polanco is located in Polanco, a neighborhood in Mexico City, and is in the entertainment district and near a boardwalk/promenade. National Museum of Anthropology and Chapultepec Castle are cultural highlights, and travelers looking to shop may want to visit Paseo de la Reforma and Antara Polanco. Check out an event or a game at Auditorio Nacional, and consider making time for Parque Zoologico de Chapultepec, a top attraction not to be missed.

What's nearby

  • Auditorio Nacional - 4 min walk
  • Parque Zoologico de Chapultepec - 6 min walk
  • Chapultepec Park - 7 min walk
  • National Museum of Anthropology - 16 min walk
  • Centro Citibanamex Convention Center - 5 min drive

Getting around

  • Auditorio Station - 6 min walk
  • Mexico City Buenavista Station - 21 min drive
  • Benito Juarez International Airport (MEX) - 32 min drive

Restaurants

  • Starbucks - 2 min walk
  • La No. 20 - 1 min walk
  • El Bajio - 3 min walk
  • JW Marriott Executive Lounge - 1 min walk
  • Living Room Bar - 2 min walk

About this property

JW Marriott Hotel Mexico City Polanco

Luxury hotel near Paseo de la Reforma
Near Auditorio Nacional and Parque Zoologico de Chapultepec, JW Marriott Hotel Mexico City Polanco provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. The onsite Mexican cuisine restaurant, Sendero Polanco, features brunch and al fresco dining. In addition to 3 bars and a health club, guests can connect to free WiFi in public areas, with speed of 50+ Mbps.
Additional perks include:
  • A seasonal outdoor pool with sun loungers
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • Express check-out, express check-in, and tour/ticket assistance
  • Free newspapers, a porter/bellhop, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 312 rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-compatible safes and air conditioning. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Free infant beds and free extra beds
  • Pillowtop mattresses and down comforters
  • Bathrooms with rainfall showers and free toiletries
  • 49-inch Smart TVs with Netflix and premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 20 per day)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (USD 25 per day)
  • Valet parking on site (USD 28 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM–11:00 AM for a fee: USD 25 for adults and USD 14 for children
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Estación 29
  • Lobby Bar
  • Sendero Polanco
  • Tahona Mezcal Room

Things to do

  • Health club
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • In a state park
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 26 floors
  • Ballroom
  • Banquet hall
  • Built in 1993
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 49-inch Smart TV with premium cable channels
  • iPod dock
  • Netflix

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 14 for children
  • Fee for in-room wireless internet: USD 20 per day (rates may vary)
  • Self parking fee: USD 25 per day
  • Valet parking fee: USD 28 per day
  • Pet fee: USD 25 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from January to December
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

JW Marriott Hotel Mexico City
JW Marriott Mexico City
JW Marriott Mexico City Santa Fe
Jw Marriott Mexico City Hotel Mexico City
Mexico City Jw Marriott
Mexico City Marriott
Marriott Mexico City
JW Marriott Hotel Mexico City
JW Marriott Hotel Mexico City Polanco Hotel
JW Marriott Hotel Mexico City Polanco Mexico City
JW Marriott Hotel Mexico City Polanco Hotel Mexico City

Frequently asked questions

Does JW Marriott Hotel Mexico City Polanco have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at JW Marriott Hotel Mexico City Polanco?

As of Mar 29, 2024, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Mexico City Polanco on Apr 20, 2024 start from $415.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JW Marriott Hotel Mexico City Polanco pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 25 per pet, per night.

How much is parking at JW Marriott Hotel Mexico City Polanco?

Self parking is available for USD 25 per day. Valet parking is available for USD 28 per day.

What time is check-in at JW Marriott Hotel Mexico City Polanco?

Check-in start time: 3 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at JW Marriott Hotel Mexico City Polanco?

Check-out is at noon.

Where is JW Marriott Hotel Mexico City Polanco located?

Located in Polanco, this luxury hotel is within a 5-minute walk of Campo Deportivo Militar Marte, Paseo de la Reforma, and Auditorio Nacional. Parque Zoologico de Chapultepec and Chapultepec Park are also within 10 minutes. Auditorio Station is 6 minutes by foot and Polanco Station is 12 minutes.

JW Marriott Hotel Mexico City Polanco Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 759 out of 1000 reviews" "
Rating 8 - Good. 167 out of 1000 reviews" "
Rating 6 - Okay. 49 out of 1000 reviews" "
Rating 4 - Poor. 16 out of 1000 reviews" "
Rating 2 - Terrible. 9 out of 1000 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Jose

Liked: Cleanliness
Stayed 4 nights in Feb 2024

10/10 Excellent

girgor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Feb 2024

10/10 Excellent

girgor

Liked: Amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Feb 2024

10/10 Excellent

ramiro perez

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 3 nights in Nov 2023

10/10 Excellent

julieana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very nice
Stayed 2 nights in Feb 2024

6/10 Okay

Ronald, Long Beach

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Booked a corner suite and was given a suite that was on the top floor but (2619) that only had a partial view of the park and a lot of other rooftops. Property was under renovation and it was embarrassing for work or social contacts. Boarded up from street view. I’ve stayed there and have recommended the property to friends. But….
Stayed 11 nights in Feb 2024

10/10 Excellent

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with this hotel from the location to the very helpful staff. We met with the Concierge on the first morning we were there to review a couple of items we had booked through them via email prior to arriving. We had booked a pyramid tour on the Monday and the Concierge suggested we move it to Monday when the museums are closed, this is something we didn’t know until we arrived in Mexico City and it opened up Sunday for us when we went to Constitution Square and the Historical Area which was an awesome day! The room we first got was a great layout and had all the amenities we could need, but, there was noise coming from below that disturbed my sleep. After the second night of this happening, I mentioned it to the Room Service Server and before I knew it, I received a call from Front Desk offering for us to move rooms to avoid any noise. We moved and it was great, similar layout and it was quiet! I was very impressed with the attention to detail and friendliness of the employees. We will return!
Stayed 4 nights in Jan 2024

10/10 Excellent

Edward

Liked: Cleanliness, amenities
Stayed 2 nights in Dec 2023

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine modern hotel.
Fine hotel In upmarket Polanco. Very safe area with lots of restaurants museums and galleries.
Stayed 8 nights in Dec 2023

General hotel information

Reasons to Book
Spacious Rooms & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0