Featured Image Interior Entrance Reception Lobby Sitting Area Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Living Area Bathroom Bathroom Bathroom Outdoor Pool Outdoor Pool Gym Spa Reception Restaurant Restaurant Restaurant Restaurant Restaurant Restaurant Buffet Food and Drink Food and Drink Food and Drink Food and Drink Food and Drink Food and Drink Hotel Bar Hotel Lounge Ballroom Ballroom Ballroom Banquet Hall Banquet Hall Meeting Facility Meeting Facility Meeting Facility Meeting Facility Meeting Facility Executive Lounge Outdoor Dining
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Get an overview of this hotelFamily-friendly Mexico City hotel in Polanco, walk to French Embassy


This family-friendly Mexico City hotel is located in a state park, within a 10-minute walk of French Embassy and Auditorio Nacional. Parque Zoologico de Chapultepec and Chapultepec Park are also within 1 mi (2 km).

Hotel Features

Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a coffee shop/café are onsite.

Room Amenities

All 312 rooms offer thoughtful touches like bathrobes and slippers, as well as comforts such as pillowtop beds and premium bedding. IPod docks and 24-hour room service are standard, as are LCD TVs with cable channels.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, JW Marriott Hotel Mexico City features an outdoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wireless Internet access is complimentary.

This 4.5-star property offers access to a business center, limo/town car service, and meeting rooms. Event facilities measuring 3454 square feet (321 square meters) include a conference center and conference space. This luxury hotel also offers a spa tub, a sauna, and a steam room. For a surcharge, the property provides a shuttle from the airport to the hotel (available on request), a theme park shuttle, and an area shuttle. Onsite parking is available (surcharge). A total renovation of this property was completed in December 2013.

JW Marriott Hotel Mexico City is a smoke-free property.

  • 24-hour front desk 
  • Airport transportation - pickup (surcharge) 
  • Area shuttle (surcharge) 
  • ATM/banking 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Coffee shop or café 
  • Coffee/tea in lobby 
  • Free newspapers in lobby 
  • Computer station 
  • Concierge services 
  • Conference center 
  • Conference space 
  • Conference space size (feet) - 3454 
  • Conference space size (meters) - 321 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Free WiFi 
  • Full-service spa 
  • Gift shops or newsstand 
  • Hair salon 
  • Health club 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Luggage storage 
  • Meeting rooms 
  • Multilingual staff 
  • Number of buildings/towers - 1 
  • Number of floors - 26 
  • Number of meeting rooms - 8 
  • Number of restaurants - 2 
  • Outdoor pool 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Sauna 
  • Self parking (surcharge) 
  • Shopping center shuttle (surcharge) 
  • Smoke-free property 
  • Snack bar/deli 
  • Spa services on site 
  • Spa treatment room(s) 
  • Spa tub 
  • Steam room 
  • Terrace 
  • Theme park shuttle (surcharge) 
  • Total number of rooms - 312 
  • Tours/ticket assistance 
  • Valet parking (surcharge) 
  • Wedding services 
  • Year Built 1993 
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Family Friendly Amenities

  • Cribs/infant beds (complimentary)  
  • Free Wi-Fi  
  • Laundry facilities  
  • Outdoor pool  
  • Snack bar/deli  

Room Amenities

  • Air conditioning 
  • Bathrobes 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Climate control 
  • Free newspaper 
  • Free toiletries 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Desk 
  • Digital TV service 
  • Down comforter 
  • Hair dryer 
  • Hypo-allergenic bedding available 
  • In-room safe (laptop compatible) 
  • iPod docking station 
  • Iron/ironing board 
  • LCD TV 
  • Minibar 
  • Pay movies 
  • Phone 
  • Pillowtop mattress 
  • Premium bedding 
  • Premium TV channels 
  • Private bathroom 
  • Rainfall showerhead 
  • Room service (24 hours) 
  • Shower only 
  • Slippers 
  • Turndown service 
  • Wired high-speed Internet access (surcharge) 
  • WiFi (surcharge) 
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Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and noon.

Xanat Bistro y Terraza - This restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Brasserie Lip - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Lobby Bar - This bar specializes in international cuisine and serves light fare only.

Cafe Punta del Cielo - This coffee shop specializes in local cuisine and serves light fare only.

Late night fare is available from 24-hour room service.

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Nearby Things to Do

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club, a sauna, and a steam room.

Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include hot stone massages, massages, facials, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room.

Children under 15 years old are not allowed in the spa without adult supervision.

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To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

Hotel Policies


Check-in time starts at 3 PM


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Noise-free rooms not guaranteed

Parking height restrictions apply

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Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: USD 18 per person (approximately)
  • Fee for in-room wireless Internet: USD 19.95 per day (rates may vary)
  • Fee for in-room high-speed Internet (wired): USD 19.95 per day (rates may vary)
  • Airport shuttle fee: USD 85 per vehicle (one-way)
  • Self parking fee: USD 15 per day
  • Valet parking fee: USD 15 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

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