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Featured Image
Outdoor pool, pool umbrellas, sun loungers
Terrace/Patio
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar

Guest reviews

4.7/5 Exceptional
876 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationChapultepec Park6 min walk
Popular LocationAuditorio Nacional9 min walk
Popular LocationMuseo Nacional de Antropologia17 min walk
AirportMexico City, Distrito Federal (MEX-Mexico City Intl.)28 min drive

Choose dates to view prices

  • Executive Room, Business Lounge Access, Executive Level

    5/5 guest room rating

    Room amenities

    • 398 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Room, Business Lounge Access, Executive Level
  • Executive Suite, 1 King Bed with Sofa bed, Business Lounge Access

    Room amenities

    • 484 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed
    More detailsExecutive Suite, 1 King Bed with Sofa bed, Business Lounge Access
  • Executive Suite, 1 King Bed with Sofa bed, Business Lounge Access

    3.8/5 guest room rating

    Room amenities

    • 463 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed
    More detailsExecutive Suite, 1 King Bed with Sofa bed, Business Lounge Access
  • Room, 2 Double Beds, Park View

    5/5 guest room rating

    Room amenities

    • 398 sq ft
    • Park view
    • Sleeps 3
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Park View
  • Deluxe Room, 1 King Bed, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 398 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Non Smoking
  • Executive Suite, Business Lounge Access, Executive Level

    3.9/5 guest room rating

    Room amenities

    • 484 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Suite, Business Lounge Access, Executive Level
  • Executive Suite, 1 King Bed, Business Lounge Access, Corner (Park View)

    4.2/5 guest room rating

    Room amenities

    • 484 sq ft
    • Park view
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Suite, 1 King Bed, Business Lounge Access, Corner (Park View)
  • Deluxe Room, 2 Double Beds, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 398 sq ft
    • Sleeps 3
    • 2 Double Beds
    More detailsDeluxe Room, 2 Double Beds, Non Smoking
  • Room, 1 King Bed, City View

    Room amenities

    • 398 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, City View
  • Executive Room, 2 Double Beds, Business Lounge Access, Executive Level

    Room amenities

    • 398 sq ft
    • City view
    • Sleeps 3
    • 2 Double Beds
    More detailsExecutive Room, 2 Double Beds, Business Lounge Access, Executive Level
  • Suite, 1 King Bed with Sofa bed, Terrace (Executive Lounge Access)

    Room amenities

    • 678 sq ft
    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuite, 1 King Bed with Sofa bed, Terrace (Executive Lounge Access)
  • Presidential Suite, 1 King Bed (Executive Lounge Access)

    Room amenities

    • 1615 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsPresidential Suite, 1 King Bed (Executive Lounge Access)

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Mexico City

Located in Mexico City's Polanco neighborhood, JW Marriott Hotel Mexico City is in the business district and near the boardwalk. Museo Nacional de Antropologia and Paseo de la Reforma are cultural highlights, and travelers looking to shop may want to visit Reforma 222 and Toreo Parque Central. Check out an event or a game at Auditorio Nacional, and consider making time for Parque Zoologico de Chapultepec, a top attraction not to be missed.

Visit our Mexico City travel guide
Map
Popular Location

What's nearby

  • Chapultepec Park - 6 min walk
  • Auditorio Nacional - 9 min walk
  • Museo Nacional de Antropologia - 17 min walk
  • The Angel of Independence Monument - 11 min drive
  • U.S. Embassy - 13 min drive

Getting around

  • Mexico City Buenavista Station - 7 min drive
  • Auditorio Station - 10 min walk
  • Mexico City Intl. Airport (MEX) - 28 min drive

Restaurants

  • Xanat Bistro & Terraza — 1 min walk
  • Brasserie Lip — 1 min walk

About this property

JW Marriott Hotel Mexico City

Luxury Mexico City hotel in Polanco, walk to Chapultepec Park
2 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a coffee shop/café are onsite. All 312 rooms offer comforts like pillowtop beds and premium bedding, plus iPod docks and Smart TVs with cable channels. Guests will also find 24-hour room service, WiFi, and wired Internet.
JW Marriott Hotel Mexico City offers 312 accommodations with iPod docking stations and minibars. Pillowtop beds feature down comforters and premium bedding. 49-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include hot stone massages, facials, body treatments, and manicures and pedicures.

Cleaning and safety practices

Enhanced cleanliness measures

Follows standard sanitization guidelines of Commitment to Clean (Marriott)
Disinfectant is used to clean the property

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 20 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: USD 15 per day
  • Valet parking: USD 15 per day
  • Parking height restrictions apply
  • Limo/town car service
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11 AM: USD 31 per person
  • 2 restaurants and 1 coffee shop/café
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Computer station
  • Meeting rooms
  • Conference center (3454 square feet of space)

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Down comforter
  • Free cribs/infant beds
  • Free rollaway beds
  • Linens
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 49-inch Smart TV
  • Cable channels
  • iPod dock
  • Netflix
  • Premium channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Turndown service

Policies

Check-in

Check-in from 3 PM - noon
Late check-in subject to availability
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from April 1 2020 to July 19 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

American ExpressMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 31 per person (approximately)
  • Fee for in-room wireless Internet: USD 20 per day (rates may vary)
  • Fee for in-room wired Internet: USD 20 per day (rates may vary)
  • Self parking fee: USD 15 per day
  • Valet parking fee: USD 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Noise-free guestrooms cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

JW Marriott Hotel Mexico City
JW Marriott Mexico City
JW Marriott Mexico City Santa Fe
Jw Marriott Mexico City Hotel Mexico City
Mexico City Jw Marriott
Mexico City Marriott
Marriott Mexico City
Jw Marriott Mexico City
JW Marriott Hotel Mexico City Hotel
JW Marriott Hotel Mexico City Mexico City
JW Marriott Hotel Mexico City Hotel Mexico City

Frequently asked questions

Can I cancel my reservation for free at JW Marriott Hotel Mexico City and receive a full refund?
Yes, JW Marriott Hotel Mexico City offers free cancellation on select room rates, because flexibility matters! Please refer to JW Marriott Hotel Mexico City cancellation policy on our site for more details about any exclusions or requirements.
Does JW Marriott Hotel Mexico City have a pool?
Yes, this property has an outdoor pool.
Is JW Marriott Hotel Mexico City pet-friendly?
No, only service animals are welcome at the property.
How much is parking at JW Marriott Hotel Mexico City?
Self parking is available for USD 15 per day. Valet parking is available for USD 15 per day.
What time is check-in at this hotel?
Check-in is from 3 PM–noon. Late check-in is available during limited hours.
What time is check-out at this hotel?
Check-out is at noon.
Where is this property located?
Located in Polanco, this luxury hotel is within a 10-minute walk of Avenida Presidente Masaryk, Chapultepec Park, and Auditorio Nacional. Museo Nacional de Antropologia and Parque Zoologico de Chapultepec are also within 1 mi (2 km). Auditorio Station is 10 minutes by foot and Polanco Station is 12 minutes.

Guest reviews

Overall score and ratings for JW Marriott Hotel Mexico City

4.7
Exceptional
5 - Excellent
660
4 - Good
155
3 - Okay
40
2 - Mediocre
15
1 - Poor
6
4.8
Cleanliness
4.7
Service and Staff
4.5
Amenities
4.6
Property condition

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 1 night in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Excellent service, location, rooms are super clean. Staff service was excellent.

    Stayed 2 nights in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities

    The hotel has a great location. You can walk everywhere.

    Stayed 2 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 2 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 2 nights in Feb 2020