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Expedia Verified Reviews
Exceptional!
4.6 of 5 guest rating
Room type What's included Nightly price per room Book
Executive Suite, 1 King Bed, Executive Level
Room with view
700 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Deluxe Room
Room with view
398 square feet
2 Double Beds 1 King Bed
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Deluxe Room
Room with view
398 square feet
1 King Bed 2 Double Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Executive Suite, 1 King Bed with Sofa bed, Business Lounge Access
Room with view
463 square feet
1 King Bed and 1 Double Sofa Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Executive Suite, 1 King Bed with Sofa bed, Business Lounge Access
Room with view
484 square feet
1 King Bed and 1 Double Sofa Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Terrace King Suite, Lounge Access
Room with view
678 square feet
1 King Bed and 1 Double Sofa Bed
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Suite, 1 King Bed, Park View, Corner
484 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Room, View
Room with view
398 square feet
1 King Bed 2 Double Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Executive Room, Business Lounge Access, Executive Level
Room with view
398 square feet
1 King Bed 2 Double Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Luxury Mexico City hotel in Polanco, walk to Chapultepec Park

Popular property highlights

Free WiFi
Outdoor pool
Business center
Laundry facilities
Smoke-free property

Location

Located in Polanco, this luxury hotel is within a 10-minute walk of Chapultepec Park, French Embassy, and Auditorio Nacional. Parque Zoologico de Chapultepec and Monumento a los Ninos Heroes are also within 2 mi (3 km). Polanco Station is 12 minutes by foot and San Joaquin Station is 29 minutes.

Hotel Features

This smoke-free hotel features 2 restaurants, a full-service spa, and an outdoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a coffee shop/café are onsite.

Room Amenities

All 312 rooms offer thoughtful touches like bathrobes and slippers, as well as comforts such as pillowtop beds and premium bedding. IPod docks and 24-hour room service are standard, as are Smart TVs with cable channels.

Languages Spoken

  • English

Show all languages

JW Marriott Hotel Mexico City

Andres Bello No 29, Mexico City, CDMX 11560

Renovations & Closures

The property will be renovating from 25 October 2018 to 29 October 2018 (completion date subject to change). The following areas are affected:

  • Select guestrooms

The property will be renovating from 21 December 2018 to 06 January 2019 (completion date subject to change). The following areas are affected:

  • Select guestrooms

During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, JW Marriott Hotel Mexico City features an outdoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center, limo/town car service, and meeting rooms. Event facilities measuring 3454 square feet (321 square meters) include a conference center. This luxury hotel also offers a spa tub, a sauna, and spa services. For a surcharge, the property provides a shuttle from the airport to the hotel (available 24 hours) and a theme park shuttle. Parking is available onsite for a surcharge.

JW Marriott Hotel Mexico City is a smoke-free property.

  • Express check-in
  • Bar/lounge
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Elevator/lift
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Outdoor pool
  • Limo or Town Car service available
  • Valet parking (surcharge)
  • Computer station
  • Conference space size (meters) - 321
  • Terrace
  • Luggage storage
  • Airport transportation - pickup (surcharge)
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Conference center
  • Snack bar/deli
  • Pool umbrellas
  • Total number of rooms - 312
  • Number of floors - 26
  • Number of buildings/towers - 1
  • Coffee/tea in common areas
  • Full-service spa
  • Spa treatment room(s)
  • Conference space
  • Meeting rooms 8
  • Tours/ticket assistance
  • Year Built 1993
  • Coffee shop or café
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Health club
  • Smoke-free property
  • Safe-deposit box at front desk
  • Spa services on site
  • Area shuttle (surcharge)
  • Number of restaurants - 2
  • Breakfast available (surcharge)
  • Conference space size (feet) - 3454
  • Laundry facilities
  • Spa tub
  • Wedding services
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Self parking (surcharge) , Valet parking (surcharge)

Room Amenities

JW Marriott Hotel Mexico City offers 312 air-conditioned accommodations with iPod docking stations and minibars. Pillowtop beds feature down comforters and premium bedding. 49-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Mexico City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Free newspaper
  • Air conditioning
  • Minibar
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Turndown service
  • Free bottled water
  • Pillowtop mattress
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Smart TV
  • Netflix
  • Number of bathrooms - 1
  • In-room safe (laptop compatible)
  • Free cribs/infant beds
  • Cable TV service
  • Room service (24 hours)
  • Rollaway/extra beds (free)
  • Premium TV channels
  • WiFi (surcharge)
  • Blackout drapes/curtains
  • Wired Internet access (surcharge)
  • Desk
  • In-room climate control (air conditioning)
  • Rainfall showerhead
  • Premium bedding
  • Slippers
  • Shower only
  • iPod docking station
  • Down comforter

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.

Xanat Bistro & Terraza - This restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Brasserie Lip - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Lobby Bar - This bar specializes in international cuisine and serves light fare only. Open daily.

Cafe Punta del Cielo - This coffee shop specializes in local cuisine and serves light fare only.

Late night fare is available from 24-hour room service.

Nearby Things to Do

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3 PM

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Airport transportation is offered on request 24 hours a day. Please make arrangements in advance by contacting the property.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 31 per person (approximately)
  • Fee for in-room wireless Internet: USD 20 per day (rates may vary)
  • Fee for in-room wired Internet: USD 20 per day (rates may vary)
  • Airport shuttle fee: USD 85 per vehicle
  • Self parking fee: USD 15 per day
  • Valet parking fee: USD 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • JW Marriott Hotel Mexico City
  • JW Marriott Mexico City
  • JW Marriott Mexico City Santa Fe
  • Jw Marriott Mexico City Hotel Mexico City
  • Mexico City Jw Marriott
  • Mexico City Marriott
  • Marriott Mexico City

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

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