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Krystal Grand Suites Insurgentes

Photo gallery for Krystal Grand Suites Insurgentes

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In-room safe, individually furnished, desk, laptop workspace
In-room safe, individually furnished, desk, laptop workspace
In-room safe, individually furnished, desk, laptop workspace
In-room safe, individually furnished, desk, laptop workspace

Overview of Krystal Grand Suites Insurgentes

VIP Access

Krystal Grand Suites Insurgentes

4 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Kitchen
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
Insurgentes Sur #1991, Col Guadalupe Inn Del Alvaro Obregon, Mexico City, CDMX, 1020

Explore the area

  • Popular LocationSan Jacinto Plaza14 min walk
  • Popular LocationPortal San Angel17 min walk
  • Popular LocationCentro Coyoacan11 min drive
  • AirportMexico City, Distrito Federal (MEX-Mexico City Intl.)13 min drive

Choose dates to view prices

About this area

Mexico City

Located in Mexico City, Krystal Grand Suites Insurgentes is in the city center. Travelers eager for a bit of culture can stop by Frida Kahlo House Museum, while those who have shopping on the agenda may want to visit Centro Coyoacan and Manacar Tower. Looking to enjoy an event or a game? See what's going on at Estadio Azteca or Autodromo Hermanos Rodriguez.

What's nearby

  • San Jacinto Plaza - 14 min walk
  • Portal San Angel - 17 min walk
  • National Autonomous University of Mexico (UNAM) - 7 min drive
  • Centro Coyoacan - 11 min drive
  • Manacar Tower - 12 min drive

Getting around

  • Mexico City Buenavista Station - 11 min drive
  • Miguel Angel de Quevedo Station - 12 min walk
  • Benito Juarez International Airport (MEX) - 13 min drive

Restaurants

  • El Rincón de la Lechuza — 4 min walk
  • Sushi Itto Altavista — 5 min walk
  • Puerto Madero — 6 min walk
  • El Cardenal — 6 min walk
  • Trattoria della Casa Nuova — 7 min walk

About this property

Krystal Grand Suites Insurgentes

4-star Mexico City hotel in Coyoacan, near Manacar Tower
A restaurant, a fitness center, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area, and a business center are onsite. All 150 individually furnished rooms feature free WiFi and room service. Kitchenettes with refrigerators and microwaves are standard, and guests will also find flat-screen TVs with cable channels and rainfall showerheads.
Krystal Grand Suites Insurgentes offers 150 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished. 40-inch flat-screen televisions come with cable channels. Accommodations at this 4-star hotel have kitchenettes with refrigerators, microwaves, cookware/dishes/utensils, and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (MXN 185 per night)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–11 AM: MXN 265 per person
  • 1 restaurant
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Family friendly

  • Kitchenette
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference space (70 square feet)
  • Coworking space
  • Meeting rooms - 3

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Free bottled water
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property offers onsite health screenings for COVID-19. There is no charge for rapid antigen departure screenings for US citizens (up to 2 guests per booking) staying 3 nights or more. PCR screening for COVID-19 is available for a surcharge. Guests should contact the concierge upon arrival to schedule departure health screenings.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500 per pet, per day
Dogs welcome
2 per room (up to 22 lbs)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: MXN 265 per person (approximately)
  • Airport shuttle fee: MXN 350 per vehicle (one-way)
  • Valet parking fee: MXN 185 per night
  • Pet fee: MXN 500 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Krystal Grand Insurgentes Sur Hotel Mexico City
Krystal Grand Insurgentes Sur Hotel
Krystal Grand Insurgentes Sur Mexico City
Krystal Insurgentes Sur Hotel
Krystal Suites Insurgentes
Krystal Grand Insurgentes Sur
Krystal Grand Suites Insurgentes Hotel
Krystal Grand Suites Insurgentes Mexico City
Krystal Grand Suites Insurgentes Hotel Mexico City

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 498 out of 766 reviews
5 - Excellent 65%
Rating 4 - Good. 175 out of 766 reviews
4 - Good 23%
Rating 3 - Okay. 51 out of 766 reviews
3 - Okay 7%
Rating 2 - Poor. 23 out of 766 reviews
2 - Poor 3%
Rating 1 - Terrible. 19 out of 766 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location,friendly staff.
Stayed 2 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio y atención
Stayed 3 nights in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel! The location, customer service, cleanliness, and everything else. This is our second time here.
Stayed 5 nights in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar. El Personal muy cualificado y servicial. Altamente recomendado
Stayed 4 nights in Jul 2021