Polaris Suite | Premium bedding, in-room safe, individually decorated

Reviews of La Valise Mexico City

4 out of 5
La Valise Mexico City
Tonala No. 53 Colonia Roma Norte, Del. Cuauhtemoc, Mexico City, CDMX

Reviews

10

Exceptional

Rating 10 - Excellent. 29 out of 32 reviews" "
Rating 8 - Good. 3 out of 32 reviews" "
Rating 6 - Okay. 0 out of 32 reviews" "
Rating 4 - Poor. 0 out of 32 reviews" "
Rating 2 - Terrible. 0 out of 32 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge, Miami beach

Stayed 1 night in Mar 2024
Response from Jorge on Apr 5, 2024
Dear Jorge, we really appreciate that you took the time to write this review, and we are so glad that you enjoyed your time with us! I will make sure to pass on your comments to the team, this will make them proud and keep them motivated to provide genuine attention. It would be a pleasure to see you next time!

10/10 Excellent

Jeannette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I adored this hotel! Our room was spacious, clean and charming. The staff were extremely helpful and accommodating throughout our entire stay. The neighborhood has a ton of shopping & restaurants and the hotel is in the middle of it all (yet on a quiet block). I will definitely stay at this property again when I’m back in CDMX.
Response from Jeannette on Feb 21, 2024
Dear Jeannette, thank you very much for taking the time to provide us with your feedback following your last stay at La Valise Mexico. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.

10/10 Excellent

Jonah, San Francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very fun and original hotel. Our room was huge and the staff was great. Would recommend it to anyone.
Stayed 2 nights in Oct 2023
Response from Jonah on Nov 4, 2023
Dear Jonah, thank you very much for taking the time to provide us with your feedback following your last stay at La Valise México. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming stay
Wonderful two-night stay for my husbands birthday. The neighborhood is wonderful, the location great, the room beautiful. The daily breakfast was a treat. Just know the hotel is slim townhouse/brownstone so stairs to rooms so not ideal for those with mobility issues. Thank you for great weekend!
Stayed 2 nights in Aug 2023
Response from Leah on Sep 6, 2023
Dear Leah, thank you for taking the time to share your experience at La Valise México. I am particularly grateful for your compliments about our team. We are so fortunate to have a passionate and talented staff that understands that it's all about the guest. The ultimate goal for us is to make you happy, feel at home, and be carefree. We have since shared your note with the team and they thank you for the kind words. Best wishes.

8/10 Good

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel, friendly and accommodating staff, interior decorations were a cool vibe, great safe location near a lot of bars and restaurants. Our only slight “negative” was that they are expanding and doing a lot of construction next door so it was pretty loud but that won’t be forever. Overall, we had a really great stay and would go back!
Response from La Valise Staff on Jan 5, 2023
Dear Samantha, we really appreciate that you took the ti me to write this review. We are glad that you enjoyed your time with us! We are so happy to read that your stay reached your expectations and that you had the opportunity to enjoy all our facilities. Please, rest assured that all the departments are already aware of your comments. Necessary measures will be taken about noise.

10/10 Excellent

Thomas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022
Response from La Valise Staff on Aug 2, 2022
Dear guest, we really appreciate that you took the time to write this review. We are glad that you enjoyed your time with us! We are so happy to find out your stay reached your expectations and that you had the opportunity to enjoy all our facilities. Best regards

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from La Valise Staff on Jun 20, 2022
Dear Andrew, thank you so much for taking the time to review your experience at La Valise Mexico. It is with great pleasure for we to receive reviews like yours. We can't wait to have you back!

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the BEST time at La Valise. The room was so big and clean and well-decorated. Fully stocked amenities each day and wonderful service. Definitely will return!
Stayed 3 nights in Mar 2022
Response from La Valise Mexico City Staff on Apr 2, 2022
Dear Sarah, thank you so much for taking the time to review your experience at La Valise. It is fantastic for us to receive reviews like yours. We can't wait to have you back!

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and the decor was fantastic. We loved everything about our stay, but especially the staff. Gabriella, Cesar, and Erik are so friendly and helpful before and during our stay. We will definitely stay again!
Stayed 7 nights in Mar 2022
Response from La Valise Tulum on Mar 24, 2022
Dear Philip, we really appreciate that you took the time to write this review, and we are so glad that you enjoyed your time with us! I will make sure to pass on your comments to the team, this will make them proud and keep them motivated to provide genuine attention. It would be a pleasure to see you next time!

10/10 Excellent

Meredith

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel. The staff was extremly friendly and knowledgeable and hte surrounding area was really fun! Will definitey stay here again.
Stayed 4 nights in Mar 2022
Response from La Valise Staff on Mar 24, 2022
Dear Meredith, thank you so much for taking the time to review your experience at La Valise. It is fantastic for us to receive reviews like yours. We can't wait to have you back!

10/10 Excellent

Steven

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Loved our stay at La Valise. The property is so unique and beautiful. The staff was amazing. Cesar was so awesome in helping us and answering all our questions. He along with his team members Eric and Gaby made us feel so welcome and at home. Would definitely recommend and we plan to go back!
Stayed 5 nights in Feb 2022
Response from La Valise Mexico City Staff on Feb 23, 2022
Dear Steven, thank you for taking the time to share your experience at La Valise. I am particularly grateful for your compliments about our team. We are so fortunate to have a passionate and talented staff that understands that it's all about the guest. We have since shared your note with the team and they thank you for the kind words.

10/10 Excellent

Jaclyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Valise was the perfect place to stay for our 4-night trip to Mexico City. The Patio Room was beautiful and spacious. The service was phenomenal. We felt well taken care of. Highly recommend for couples.
Stayed 4 nights in Feb 2022
Response from La Valise Mexico City Staff on Feb 23, 2022
Dear Jaclyn, thank you so much for taking the time to review your experience at the Patio room at La Valise. It is fantastic for us to receive reviews like yours. We can't wait to have you back!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was amazing. The bed is the main attraction as you can move it outside. Definitely coming back to this bnb.
Stayed 2 nights in Dec 2020
Response from La Valise staff on Apr 19, 2021
Dear guest, thank you for writing a review and highlighting your favorites. Hope to see you again soon!

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
La Valise is my new favorite place to stay in the Mexico City neighborhood of Roma Norte. The small hotel feels more like a private home than a traditional hotel which is part of its charm.
Stayed 1 night in Nov 2020

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Roma
La Valise is exceptionally well-located in Roma. It's a great location for walking to shopping, bars, and restaurants, but is on a quieter side street where sleeping soundly is possible. The staff couldn't be more helpful and courteous. There was a staff member on site every time we went out or came in, and we were always greeted warmly. We had a minor issue one morning with no hot water, but the staff immediately responded and had things working again within an hour. Freshly prepared breakfast brought up to the room every morning was a treat! Can't wait to return to La Valise when we're next in Mexico City.
Stayed 3 nights in Sep 2020
Response from Guillaume R. General Manager on Oct 9, 2020
Thank you so much for sharing your experience! It is so good to read you liked all the aspects of your visit, specially our personal service and the little details we always try to pin down to really make a difference. We would love to see you next time so you can enjoy our accommodation and great location again!

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful La Valise!
La Valise was amazing! The hotel is only 3 rooms so it's very special and intimate. You feel like you're in a very cool upscale apartment. Next time we come to Mexico City we will stay at La Valise again.
Stayed 3 nights in Nov 2019
Response from Roberto A. Manager on Dec 11, 2019
Thank you so much for taking the time to share your experience. The team will be pleased to read your feedback and know we were able to fulfill your expectations. It would be a pleasure to see you next time!

8/10 Good

Rawdon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Guillaume R. GM on Nov 29, 2019
Thank you for choosing our hotel and taking the time to share your experience. We are grateful for your kind feedback. We are looking forward to welcoming you again soon!

10/10 Excellent

Verified traveler

Stayed 2 nights in Oct 2019
Response from Guillaume R. General Manager on Nov 3, 2019
Thank you for choosing our hotel and taking the time to share your experience. We are grateful for your kind feedback. We are looking forward to welcoming you again soon!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent
Stayed 4 nights in Apr 2019
Response from Guillaume R. General Manager on May 23, 2019
Thank you for choosing our hotel and taking the time to share your experience. We are grateful for your kind feedback. We are looking forward to welcoming you again soon!

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I’ve been here many time it’s my home in Mexico City!
Stayed 1 night in Jan 2019
Response from Olivia N. on Apr 2, 2019
Thank you so much for sharing your experience. It would be a pleasure having you next time in your home in Mexico City!;)

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Best place to Stay in Roma and Mexico City. Lots of great restaurants and bars. Room are unique and comfortable. It’s my second time staying here and will come back!
Stayed 3 nights in Nov 2018
Response from Roberto A on Dec 27, 2018
Thank you so much for sharing your experience! It is so good to read you liked all the aspects of your visit, specially our location in our beloved neighborhood. We would love to see you next time so you can enjoy our accommodation and great again!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel I’ve stayed at for a very long time! Would highly recommend it !
Stayed 1 night in Oct 2018
Response from Yves N on Oct 24, 2018
Thank you for choosing our hotel and taking the time to share your experience. We are grateful for your kind feedback. We are looking forward to welcoming you again soon!

10/10 Excellent

Elizabeth, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pamela and Gabriella made our trip. Wonderful hosts
Stayed 3 nights in Oct 2018

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Treat
A complete delight, maybe the best room we have ever stayed in. And a perfect location, also.
Stayed 1 night in Jan 2018
Response from La Valise Mexico City on Mar 7, 2018
Dear Guest, Thank you so much for taking the time to write this review! We are grateful for your kind comments and will make sure to forward them to all our team! We are glad to read that the room and your stay with us was a complete delight. It will be a pleasure to welcome you again! Warm regards, La Valise Mexico City.

10/10 Excellent

Patti and Dave, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Intimate Spot in Lively Roma, Mexico City
What a gem! La Valise is a stylish and comfortable inn--more like a groovy apartment--in the middle of the most happening part of Mexico City. We were running late to check in, but our concierge, Hermes, waited for us and greeted us with a warm welcome. The next day, we struggled with the decision to stay in the room and absorb the beautiful ambiance vs. seeing what La Roma had to offer. The room is THAT beautiful. We did a little of both. ;) Love, love, love this spot and would not stay anywhere else on our next visit. Thank you, La Valise, for your graciousness and helping make some great memories for our trip.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Small Hotel in Nice area
I can't have enough praise for this hotel and the staff. Our room was incredible, actually a small apartment for a very reasonable price. It was spacious and comfortable. The location is great. It is centered in an area which seemed to be populated by young educated people, amongst a very large number of great restaurants. It was sort of a hipster neighborhood, which reminded me a lot of present day gentrified Brooklyn, New York. I do not speak Spanish, but the staff all spoke excellent English and were extremely helpful. In fact, during our stay, my wife cut her head in a fall on the street. Upon returning to the hotel, and planning on nursing the wound ourselves, the staff insisted on arranging to have a physician come to the hotel and bandage the wound in our room. I have absolutely nothing negative to say and recommend this place highly for room, location and staff to anyone traveling to Mexico City.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply amazing
I've stayed in many hotels of various levels of service throughout Mexico and I have to say this was beyond my expectations. Located in quiet Roma Norte, close to a couple of vibrant restaurant scenes and nightlife a few blocks away in Zona Rosa. Next time I come to CDMX, I will be staying here.

10/10 Excellent

Ruvalcaba

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es increíble, el inmueble es bastante acogedor, tranquilo, muy limpio, el servicio es estupendo, no creo que exista algo malo hablando en general, una muy buena experiencia.
Stayed 1 night in Apr 2019
Response from Guillaume R. General Manager on Apr 15, 2019
Thank you for choosing our hotel and taking the time to share your experience. We are grateful for your kind feedback. We are looking forward to welcoming you again soon!

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt
Traumhaft schöne Suite! Bett kann man herausschieben! Super nettes Personal. Parkplatz 50m weiter. Rosetta Restaurant ist fantastisch.

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort