Ratings based on 1,075 Verified Reviews

3.9 out of 5
87% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from miami

Nice hotel.

Posted Jul 20, 2017
Nice hotel. Good location. Clean but small room. Great staff
Comment from Hotel Management
Jul 23, 2017 by Itzel Castañeda , Hotel Management
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.
4 out of 5
Recommended
for Everyone
by A verified traveler from Alexandria, VA

Affordable, Clean, and Conveniently Located.

Posted Jul 5, 2017
Pros: The comfortable king size bed, flat screen TV and AC.
Cons: Remove the carpeting and replace with flooring.
Location: A block away from one of the Tour Bus dropoffs. Restaurant attached, Starbucks across the street and also a convenient store.
This was a great affordable hotel. The hotel was fairly clean and comfortable with AC in each room. The only negatives that I found was that our sink was leaking, the toilet was situated too close to the door, and the rooms were carpeted that gave it that musky yucky feel. Most places in Mexico I found had ceramic floors for easier cleaning but overall the experience was very pleasant.
5 out of 5
Recommended
for Everyone
by A verified traveler from calexico,ca.

Posted Jun 28, 2017
really nice, near places to eat and so close to reforma and chapultepec
Comment from Hotel Management
Jul 23, 2017 by Itzel Castañeda , Hotel Management
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.
3 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Nice location. WiFi is bad....

Posted Apr 15, 2017
Pros: Location and the GYM
Cons: WiFi, WiFi, WiFi....... & WiFi
Nice location. Close to Reforma. Lots of restaurants within walking distances. The room was clean but the WiFi was on&off a lot ! A couple of front desks barely spoke English.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 27, 2017
The location is really convenient and safe, 100% recommend
3 out of 5
by A verified traveler from Cali, Colombia

Posted Mar 27, 2017
Hotel needs to improve infrastructure, restaurant and could have given better support.
4 out of 5
Recommended
for Everyone
by A verified traveler from Austin Texas

Great value, great location!

Posted Mar 19, 2017
Casa Inn has a fantastic location, is staffed with very friendly & professional staff, has a very good restaurant & serviceable bar. All in all, an excellent choice & offering high value.
4 out of 5
by A verified traveler

Great Location, Great Stay

Posted Mar 19, 2017 on Hotels
The location absolutely perfect. You can walk to the train and many other central locations. Our room was very clean and the staff was great. The beds are super comfy and you can find a few channels in English. I would suggest asking for a room away from the street if you don't want to hear a lot if noise with the daily traffic. The gym is workable and it has a great view. There's a safe but no fridge. You get 2 bottles of water free and then it cost after, but there's a circle k across the street so don't waste your money. I would stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler from plant city, Fl

Posted Mar 6, 2017
Staff was very courteous, always willing to help. Hotel was close to a lot of good restaurants. Places to visit are close by as well
4 out of 5
Recommended
for Everyone
by A verified traveler from Miami, Florida

Great location and friendly staff

Posted Mar 6, 2017
Waking distance to restaurant, bars and Reforma ..breakfast at hotel was great and staff at the restaurant hotel very friendly ... room clean and comfy ...