Ratings based on 375 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from merida

Exelente

Posted Aug 30, 2015
Excelente hotel muy bien ubicado el buffet de desayuno de lo mejor los cuartos limpios y la cama exelente igual que las almohadas......
5 out of 5
Recommended
for Everyone
by A verified traveler

Atención invaluable, instalaciones muy cálidas

Posted Aug 24, 2015
Pros: Excelente ubicación, instalaciones y personal.
Location: Ubicación inmejorable, con varias alternativas de entretenimiento familiar, de pareja e individual.
Todo el personal se esfuerza por hacer que tu estancia sea cómoda y cálida, desde el front hasta las camareras.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Wonderful hotel in great central location.

Posted Aug 18, 2015
Pros: Central location.
Cons: Free wifi, and use of the pool.
Location: Was very close to the angel of independence, the chapultepec park, and the anthropology museum.
Hotel was in a great location. Central by foot or short cab ride to a number of places. The staff was amazingly attentive, professional, and helpful. The room was clean, and the furnishings were very nice. The only drawback was there was a charge for wifi (but was waived for being an expedia gold member), and use of the pool and spa. i traveled with my son who was not allowed into the pool area as he was underage. Overall it was a very good experience.
Comment from EPC
Sep 2, 2015 by Monica Alvarez , EPC
Thank you for staying with us We are pleased to know the staff of the Marquis Reforma Hotel gave you great service. I am glad to know that you enjoyed our hotel. I´m sorry we did not meet your expectations regarding children’s activities; in your next visit we will have a lot of options for children’s that you can enjoy in the city, we allready have specials rates with internet included. We are looking forward to have you as our guests in the near future. Thank you for choosing us among all the hotels in Mexico Best Regards, Monica Alvarez
5 out of 5
Recommended
for Everyone
by A verified traveler

muy bien ubicado para moverse por la ciudad

Posted Aug 13, 2015
excelentes instalaciones, restaurante y bar, todo muy bien y la magnifica atención y disponibilidad del personal hacia los huéspedes.
4 out of 5
Recommended
for Couples
by A verified traveler

Perfect Location

Posted Aug 10, 2015
Pros: Location, Staff
Cons: Carpet renewal
Location: One of the best locations in the city.
Really good stay, might need some renewal (carpet specially) pretty soon. Great staff, food, location.
5 out of 5
Recommended
for Everyone
by A verified traveler from bogota, colombia

Excellent experience

Posted Jul 31, 2015
Pros: The room, the staff, the location.
Cons: Nothing
Location: Museums and Reforma 224 shopping mall.
The hotel gave us an automatic upgrade to a suite. The staff was very courteous. The room was very clean and comfortable. The hotel is very well located in the city near the tourist attractions. The food was great and not that expensive. Definitely our home in the DF.
Comment from Hotel Management
Aug 10, 2015 by Monica Alvarez, Hotel Management
Dear Guest We are glad to know that you had a great experience with us! We are always trying to give the best for our guest and to make their stay an unforgettable experience. Thank you very much for choosing. We are looking forward to have you as our guests in the near future. Best Regards, Monica Alvarez
4 out of 5
Recommended
for Everyone
by A verified traveler from VB

Great Location

Posted Jul 12, 2015
Overall the hotel is good a little bit old, but they have great service. I stay with the family during 8 nights. We got a suite and it was good for 4 of us. Even though the hotel is located in one of the most busiest streets in Mexico at night it was surprisingly quiet. My only recommendation is about their internet service. You can only have 3 devices connected at the same time and that is not enough when you family has more than 8 devices that needs to be connected.
Comment from Hotel Management
Aug 10, 2015 by Monica Alvarez, Hotel Management
Dear Guest Thank you for taking the time to tell us about your stay at Marquis Reforma. At Marquis Reforma Hotel & Spa, we continuously strive to meet your needs and expectations; therefore your feedback is very important to us. We appreciate both your positive feedback and your concerns. I´m sorry we did not meet your expectations regarding the internet access. Best Regards, Monica Alvarez
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jul 2, 2015
Muy buen hotel, las instalaciones muy bonitas, el personal excelente y tienen bonitos detalles, como el llevarte todos los días fruta y chocolates, lo único malo son dos cosas, el internet te lo cobran, lo que casi no sucede en los demás hoteles y además, no dejan entrar a los niños a la alberca, solo adultos.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 2, 2015
Best hotel in Mexico city. Great staff. great food. Great location. Can't wait to return.
Comment from Hotel Management
Aug 10, 2015 by Monica Alvarez, Hotel Management
Dear. Guest We are glad to know that you had a great experience with us! We are always trying to give the best for our guest and to make their stay an unforgettable experience. Thank you very much for choosing us. We are looking forward to have you as our guests in the near future. Best Regards, Monica Alvarez
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Perfect hotel for a Mexico Trip

Posted Jun 29, 2015
Great view, great service, walking distance to everything.
Comment from Hotel Management
Aug 10, 2015 by Monica Alvarez, Hotel Management
Dear Guest We appreciate your comments regarding your stay at Marquis Reforma Hotel & Spa. It is always a pleasure to receive positive feedback. I hope you honor us with your presence again here at the hotel. We´ll be happy to serve you. Best Regards, Monica Alvarez