Ratings based on 138 Verified Reviews

4.3 out of 5
70% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Posted Dec 10, 2017
My spouse and I had a great experience at this hotel. The whole staff was friendly and attentive. We would definitely stay here again.
Comment from Hotel Management
Dec 11, 2017 by Carlos - Ejecutivo Ecommerce, Hotel Management
Dear Michael, Thank you for sharing your experience with us. It was truly a pleasure to have you staying with us. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from lincoln

Central and modern

Posted Oct 31, 2017
Very clean and well designed. Staff very friendly.
Comment from Hotel Management
Nov 9, 2017 by Carlos - Ecommerce Executive, Hotel Management
Dear Martin, Thank you for your kind comments. It's always a pleasure to help you. Thank you for staying with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice locatioin

Posted Oct 22, 2017
Pros: Expedia
Good location, nice rooms, breakfast in the executive lounge was ok. Decent gym, nice steakhouse and lots of restaurants in the vicinity.
Comment from Hotel Management
Nov 9, 2017 by Carlos Monribot, Hotel Management
Dear Clayton, Thank you for taking your time to share your experience with us. We are always looking to improve our service so our guests have the best time. We hope to see you again.
5 out of 5
by Chris

Overall a good choice for a Mexico City trip.

Posted Sep 18, 2017 on Hotels
Overall very nice hotel. Comfortable bed, excellent room condition, and good location. One thing to note is that if traveling in a group, be aware that the elevators are key carded; you can't get to any other floor other than your own, so make sure everyone has a room on the same floor if you want to meet in someone's room.
Comment from Hotel Management
Nov 9, 2017 by Karen, Hotel Management
Dear Chris, Thank you for sharing your comments and tips with our community. It was a pleasure to have you stay with us. We hope to see you again.
5 out of 5
by A verified traveler

Posted Sep 18, 2017 on Hotels
Comment from Hotel Management
Nov 11, 2017 by Karen, Hotel Management
Estimado Huésped, Gracias por su tiempo empleado en hacernos saber su experiencia. Será un placer verle nuevamente
3 out of 5
by Enrique

Posted Aug 27, 2017 on Hotels
Comment from Hotel Management
Sep 2, 2017 by Karen, Hotel Management
Estimado huésped, Agradecemos sus valiosos comentarios, sin duda la mejor retroalimentación que podemos recibir y contribuyen a nuestra mejora continua. Esperamos pronto poder contar con su visita y ser sus anfitriones nuevamente.
5 out of 5
by LEONARDO

Posted Jun 27, 2017 on Hotels
Comment from Hotel Management
Jun 29, 2017 by Karen, Hotel Management
Dear Guest, I would like to thank you for letting us know your comments about your recent stay in Marriott Reforma Mexico City for us is really important to hear your feedback as always help us to improve. We look forward to hosting on your future visits to Mexico City.
4 out of 5
by Paul

Nice hotel, but view undesirable

Posted May 26, 2017 on Hotels
Nice hotel with great staff! Great location as well. Rooms are kind of small for the price. You have to pay for in room wifi, which is kind of odd after the price you already paid for the hotel. My view was of a black concrete wall, so try to get on the other side of building if possible.
Comment from Hotel Management
Jun 29, 2017 by Karen, Hotel Management
Dear Paul, I would like to thank you for letting us know your comments about your recent stay in Marriott Reforma Mexico City for us is really important to hear your feedback as always help us to improve. We look forward to hosting on your future visits to Mexico City.
4 out of 5
by Juan

Posted May 26, 2017 on Hotels
Comment from Hotel Management
Jun 29, 2017 by Karen, Hotel Management
Dear Juan, I would like to thank you for letting us know your comments about your recent stay in Marriott Reforma Mexico City for us is really important to hear your feedback as always help us to improve. We look forward to hosting on your future visits to Mexico City.
5 out of 5
by armando

Posted Apr 5, 2017 on Hotels
Comment from Hotel Management
Apr 7, 2017 by Karen, Hotel Management
Dear Armando, I would like to thank you for letting us know your comments about your recent stay in Marriott Reforma Mexico City, for us is really important to read your feedback as always help us to improve. We look forward to hosting on your future visits to Mexico City. Sincerely Karen Osornio E-Commerce Executive