Overall hotel experience was average as the Hotel service was a bit lacking - you had to ask three times for a bath robe. water bottles was not always left in the room.
On the other hand they served a great breakfast and it was great for the location - and security.
Comment from Hotel Management
Sep 13, 2016 by General Manager, Hotel Management
First of all, let me show you my sincere gratitude for taking the time in sending us your review and for the trust you have placed in our hotel, by choosing it for your stay at NH México City Centro Histórico.
I read with concern about the impression you have about us isn't the best one, I give you my sincere apologies for the inconvenience, we will check every point you mentioned to the next time you visit us you could enjoy your stay at 100%.
Hope to welcome you for your next stay with us so that I can meet you personally.
Always at your service