Ratings based on 186 Verified Reviews

4.2 out of 5
83% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 8, 2017
It is clean and modern. In a busy avenue,but rooms are quiet.
Comment from Hotel Management
Feb 8, 2017 by NH Valle Dorado, Hotel Management
Dear guest, First of all thank you for taking your time for give us your opinion of the hotel. I would like to thank you for placing your trust in us for this stay, also let you know that your review makes us keep on improving to achieve each time a service of excellence towards our guests. Yours sincerely, Kenia Salazar Guest Relations
2 out of 5
by A verified traveler from costa rica

Not good service

Posted Feb 1, 2017
Not only were the pillows stinky the restaurant service was deficient we asked room service for breakfast and they didn't even pickup the order. It clearly stated to place the order on our door knob and they didn't even pick it up. When we finally got breakfast it was over cooked and cold.
Comment from Hotel Management
Feb 3, 2017 by NH Valle Dorado, Hotel Management
Dear Sylvia, We regret that your experience at the hotel has not been to your liking, thank you for letting us know about this situation. Your comments help us to set the details you just mentioned and ensure that each of our customers feel satisfied with the service and quality they deserve. We look forward to welcoming you back in the near future. Sincerely, Kenia Salazar Guest Relations
4 out of 5
by A verified traveler

Well located, nice hotel

Posted Jan 4, 2017 on Hotels
Very nice hotel. Modern decoration. Maybe I am old school a shower door would be nice. Very well located. There's a couple bars and restaurants at the mall, movie theater and a gym. Food is great.
Comment from Hotel Management
Jan 7, 2017 by General Manager, Hotel Management
I'm glad you took the time to write a review about your stay in NH Valle Dorado especially knowing that this one was satisfactory for you. I thank you very much for the feedback since with your comments we can put more attention on these small details like the situation with the shower door. We hope you come back soon! Kindest Regards, Kenia Salazar Guest Service
5 out of 5
Recommended
for Everyone
by A verified traveler from Indianapolis

The quality of the room was stellar- top notch!

Posted Sep 20, 2016 on Orbitz
Pros: Atmosphere of all the guests and the hotel staff.
Cons: Nothing- perfect as is.
Location: It was a quick stay- I liked how the hotel was near the mall yet across the street which created a sense of privacy.
The lobby had a very fun vibe as part of an art show. It seemed like a fun place to be for the night.
Comment from Hotel Management
Sep 27, 2016 by Daniel Angeles, Hotel Management
Dear Chris, Thank you very much for your comments, in NH Valle Dorado we try to do our best and please tell me if you need something and we are at your service.
5 out of 5
by A verified traveler

nice trip in Nh

Posted Aug 17, 2016 on Hotels
staff is nice and I feel comfortable there
Comment from Hotel Management
Jan 14, 2017 by General Manager, Hotel Management
Dear guest, Thank you very much for staying at our hotel and for having the time to write a review. We are glad to know the hotel was useful for you and also that the services and installations could reach your comfort standards. Best Regards, Kenia Salazar Guest Service
4 out of 5
by A verified traveler

great trip in NH

Posted Aug 17, 2016 on Hotels
everything is perfect there
Comment from Hotel Management
Jan 14, 2017 by General Manager, Hotel Management
Dear guest, Thank you very much for staying at our hotel and for having the time to write a review. We are glad to know the hotel was useful for you and also that the services and installations could reach your comfort standards. Best Regards, Kenia Salazar Guest Service
4 out of 5
by A verified traveler

North Mexico City

Posted Jul 25, 2016 on Hotels
Good location for North of Mexico Cuty
Comment from Hotel Management
Aug 8, 2016 by General Manager, Hotel Management
Dear guest: We really appreciate for your comments. Effectively Our hotel offers great advantages for those looking for options in the north of the city. We would love to have the opportunity to be yours hosts again in your next trip to México City. Cesar Maya Hotel Director
4 out of 5
by Roberto

Posted Jun 19, 2016 on Hotels
Nice stay
5 out of 5
by Julie from Louisiana

Posted May 26, 2016 on Hotels
delicious breakfast with large selection at bar and hot made to order omelets
3 out of 5
by David

This traveler left a rating score only Posted May 6, 2016 on Hotels