Everyone was very friendly and some went above and beyond. Fernanda I believe her name was, front desk agent, and an older gentleman who was referred to as the doorman, “portero,” were exceptional. I believe both had an excellent rapport with everyone staying at this hotel and I am sure to return because of their service. The hotel itself was located in a good area, close to the Metrobús and the bus station, and some other stores that were of interest, including the famous Bremen chocolate factory which is about 2 minutes walking distance from the hotel. The shuttle service can be improved, but with so many other options in transportation at a very reasonable price, it was not a problem at all. Free wifi and air conditioned rooms with daily room service. Also, the menu they have for delivery is amazing. I paid 150 pesos for a fabulous dinner that they are able to order for you and gets delivered. I am certainly going to be staying there next time I’m in Mexico City.
