Worst hotel ever seen
Posted Dec 8, 2016
Booked for 13 days. When I reached the hotel, asked me to pay hotel rate not Expedia rate. Staff was so rude, asked me to find some other place in the middle of the nite or pay for hotel rate. waited 2hrs at reception, finally paid hotel rate for 1nite and called Expedia contact center, next day they called hotel manager and sorted out the issue.
No reception staff after midnite. Even if you put not to disturb sign board, still cleaning staff will keep on knocking the door.
If you want to see TV you have pay 200MXP deposit. Air condition only cool the room no warmer, so asked for extra blanket, for that had to pay 100MXP.
nobody speak english