Ratings based on 61 Verified Reviews

3.7 out of 5
80% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from san diego

Posted Jul 18, 2016
Everything was excelente. The rooms, food, service. Is a very nice place
Comment from Hotel Management
Jul 18, 2016 by Ivette N, Hotel Management
Thank you for staying with us. I hope to see you soon. Best Regards
4 out of 5
Recommended
for Business Travelers
by A verified traveler from CT

Good, clean hotel. Good value for the money.

Posted Mar 4, 2016
Pros: Cleanliness, comfort, convenience.
Cons: No suggestions come to mind.
Location: Not a lot of tourist-type attractions in the immediate area. Plenty of shopping and restaurant choices.
Stayed here three weeks. Room was clean, comfortable, fairly quiet (considering there are twelve lanes of traffic in front of the building). Staff was responsive, friendly and courteous. Only had one problem; a water leak from the room above. I notified the front desk personnel in the morning and the leak was fixed that day.
Comment from Hotel Management
Mar 8, 2016 by Ivette N., Hotel Management
I really appreciate the time you took to leave us a comment about the service. We hope to see you son.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 11, 2015
Pros: Nice dinner buffet, for weekday only. A small window can be opened for better ventilation.
Cons: Breakfast is so so.
Overall is good. For business purpose only... For vacation purpose, really nothing much to explore nearby
Comment from Hotel Management
Mar 17, 2016 by Ivette N, Hotel Management
I really appreciate the time you took to feedback us. We will be reviewing the breakfast.We hope see you soon
3 out of 5
Recommended
for Business Travelers
by A verified traveler from Gilbert, Arizona

Good location

Posted May 28, 2015
Pros: Wi-Fi was free and worked without any problem.
Cons: Should start looking at replacing room furniture.
Location: Shopping centers and restaurants are nearby but still need to take a taxi or drive.
Stayed in this Hotel because is very close to two of the main roads northwest of Mexico City. The entrance to the hotel is not well shown and cam be easily missed. There is nothing special about the check-in or check-out process, the staff is courteous. We stayed in a room with 2 double beds, very spacious. Although the furniture is outdated, the room and bathroom were clean. We did have a problem with a non-functioning mini-fridge that was exchanged in a matter of minutes after I notified them of this issue. The location and cost were the two main reasons why I selected this hotel. If I have to return to this area again, would definitely come back to this hotel.
3 out of 5
by A verified traveler

The staff does not care anything

Posted Jan 14, 2015
We booked the hotel in december with breakfast included in January, in our check in they told us that they changed the rates and breakfast was not included. In our check out we commented it to the reception desk personal and they told us. It is not my problem, I do not care.
2 out of 5
by A verified traveler

TERRIBLE NIGHT RECEPTIONIST

Posted Nov 17, 2014
Cons: LET IVAN KNOW THAT HIS JOB IS TO MAKE A HOST FEEL WELCOME...
IT'S A SHAME THAT THE FIRST CONTACT YOU HAVE WITH THE HOTEL STAFF IS WITH A GUY NAMED IVAN. HE IS NOT A NICE PERSON AND DOES NOT MAKE YOU FEEL WELCOME AT ALL. THE REST OF THE STAFF IS VERY POLITE AND HELPING.
4 out of 5
Recommended
for Everyone
by A verified traveler from NYC

Very good Hotel

Posted Oct 27, 2014
Very good Hotel. But it can be better It needs little maintenance Room service is expensive Staff is friendly and always willing to help
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable

Posted Jun 11, 2014
Pros: Service and cleanning
Cons: maintenance in some details (painting and renewing some furniture in the bathroom) and extending the window time for the breakfast included on the fee
Location: Good location for people needing to stay in the north part of Mexico City
The hotel and furniture is not new but it is clean and the service was very good.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice hotel for business. Good breakfast included.

Posted Jun 6, 2014
Pros: Rooms and the staff, also location and breakfast.
Cons: TV service
Location: The surrounding is not nice for tourist but ok for business. You have everything around, shopping centers, pharmacies and supermarkets.
First time I visit the city. I went for business, It worked good. Friendly staff, clean room and bath. Could get better TV service. Excellent breakfast included in price. No complains.
5 out of 5
Recommended
for Everyone
by Carlos from San Jose, Coata Rica

Excellent

Posted Mar 1, 2014
Nice people. Good installation. The surroundings are not fancy, but cool.