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Residencia Polanco

3.5 star property
Comfortable hotel near Paseo de la Reforma

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your current months are May, 2024 and June, 2024.
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June 2024

Residencia Polanco

Photo gallery for Residencia Polanco

Lobby sitting area
Exterior
Exterior
Down comforters, pillowtop beds, blackout drapes, free WiFi
Bathroom shower

Overview of Residencia Polanco

Reviews
6.4

Popular amenities

  • Room serviceRoom serviceRoom service
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Newton 272, Col. Chapultepec Morales, Mexico City, MDF, 10200
  • Popular LocationAngel of Independence Monument3 min drive
  • Popular LocationAuditorio Nacional4 min drive
  • Popular LocationCentro Citibanamex Convention Center5 min drive
  • AirportToluca, Estado de Mexico (TLC-Toluca Intl.)57 min drive
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Room options

View all photos for Preferential Room

Preferential Room | Living room | 30-inch TV with cable channels

Preferential Room

Highlights

TV
Rollaway/extra beds
Down duvet
Cribs/infant beds
Blackout drapes/curtains
Pillowtop bed
Private bathroom
Cable channels
  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Down comforters, pillowtop beds, blackout drapes, free WiFi

Standard Room, 1 King Bed

Highlights

TV
Rollaway/extra beds
Down duvet
Cribs/infant beds
Blackout drapes/curtains
Pillowtop bed
Private bathroom
Cable channels
  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Preferential)

Deluxe Room (Preferential) | Living room | 30-inch TV with cable channels

Deluxe Room (Preferential)

Highlights

Furnished lanai
TV
Down duvet
Blackout drapes/curtains
Pillowtop bed
Private bathroom
Cable channels
Daily housekeeping
  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Mexico City

Residencia Polanco is located in Polanco, a neighborhood in Mexico City, and is in the entertainment district and near a metro station. National Museum of Anthropology and Chapultepec Castle are cultural highlights, and travelers looking to shop may want to visit Paseo de la Reforma and Antara Polanco. Check out an event or a game at Auditorio Nacional, and consider making time for Parque Zoologico de Chapultepec, a top attraction not to be missed.
Visit our Mexico City travel guideOpens in a new window

What's nearby

  • Angel of Independence Monument - 3 min drive
  • Auditorio Nacional - 4 min drive
  • Parque Zoologico de Chapultepec - 5 min drive
  • Centro Citibanamex Convention Center - 5 min drive
  • Chapultepec Park - 5 min drive

Getting around

  • Polanco Station - 10 min walk
  • Mexico City Buenavista Station - 17 min drive
  • Benito Juarez International Airport (MEX) - 34 min drive

Restaurants

  • La Docena - 3 min walk
  • Siembra Tortillería - 1 min walk
  • SiembraTortilleria/Comedor - 2 min walk
  • El Cotorreo - 3 min walk
  • Casa Elefante - 1 min walk

About this property

Residencia Polanco

Hotel near Angel of Independence Monument
Close to National Museum of Anthropology and Parque Zoologico de Chapultepec, Residencia Polanco provides amenities like dry cleaning/laundry services. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Full breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-in
  • Free newspapers, tour/ticket assistance, and smoke-free premises
  • An elevator, concierge services, and luggage storage
  • Guest reviews say good things about the overall condition
Room features
All guestrooms at Residencia Polanco include amenities such as free WiFi.
Other conveniences in all rooms include:
  • Pillowtop mattresses and down comforters
  • Bathrooms with tubs or showers and free toiletries
  • 30-inch TVs with cable channels
  • Daily housekeeping and phones

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge

Family friendly

  • Laundry facilities
  • Living room

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels

Entertainment

  • 30-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Free local calls
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 7:00 AM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Residencia Hotel Polanco
Residencia Polanco
Residencia Polanco Hotel Mexico City
Residencia Polanco Mexico City
Residencia Polanco Hotel
Residencia Polanco Hotel
Residencia Polanco Mexico City
Residencia Polanco Hotel Mexico City

Frequently asked questions

Is Residencia Polanco pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Residencia Polanco?

Check-in start time: 7:00 AM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Residencia Polanco?

Check-out is at noon.

Does Residencia Polanco provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Residencia Polanco located?

Located in Polanco, this hotel is within 1 mi (2 km) of Avenida Presidente Masaryk, Paseo de la Reforma, and National Museum of Anthropology. Parque Zoologico de Chapultepec and Auditorio Nacional are also within 1 mi (2 km). Polanco Station is 10 minutes by foot and San Joaquin Station is 19 minutes.

Residencia Polanco Reviews

Reviews

6.4
Rating 10 - Excellent. 45 out of 301 reviews" "
Rating 8 - Good. 84 out of 301 reviews" "
Rating 6 - Okay. 87 out of 301 reviews" "
Rating 4 - Poor. 52 out of 301 reviews" "
Rating 2 - Terrible. 33 out of 301 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Anyonio, Mexico City

Traveled with group
This place NO LONGER EXISTS but they have NOT brought down any of their listings. Their phone numbers DON'T work and I nonetheless got charged for reserving at this non-existent hotel!
Stayed 1 night in Oct 2020

6/10 Okay

Minda, Shelton

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
This is a semi-apartment building - what they used to call a residential hotel. There is a nicely appointed living room, a kitchen with a microwave (needs a mini- fridge, which my room had last year), a good bedroom (with a very cranky TV), and a decent bathroom, which they have really tried to update. No AC in the summer, no heat in the winter . . . there’s a large fan for the former and an electric heater for the latter. Excellent location, fabulous service.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

4/10 Poor

LUIS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mixed views
It's a mix of feeling toward this Hotel. I think that management don't care very much about this Hotel and the potential it has in the area. The front desk people are very nice. No A/C , Need to ask for an electric fan for the night, the bed sheet was never changed but was neatly fixed every day, (4 days). Don't get me wrong its a very beautiful hotel and the area is amazing. The owner needs to improve more the building....and place towels daily, and not to wait until your guest need one and have to ask for it. At least I have few good stories to tell.
Stayed 4 nights in Apr 2019

2/10 Terrible

Verified traveler

Stayed 4 nights in Apr 2019

2/10 Terrible

Shilo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here!
This hotel is absolutely horrible. There's black mold in the bathrooms, multiple smoke alarms that were beeping non-stop because the batteries were dying, dirty sheets, windows that don't lock, and they only provide one towel. I have nothing a positive to say about this hotel.
Stayed 7 nights in Apr 2019

2/10 Terrible

Verified traveler

Stayed 2 nights in Apr 2019

10/10 Excellent

Katan

Liked: Cleanliness, staff & service, room comfort
Spacious
The hotel was spacious and it had nice beds and rooms, it’s a little old but the price is alright.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Very nice area. You get what you pay for. No AC. Could be much cleaner.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It gives you a home feel away from home, spacious studio look apartments. Great for families.
Stayed 3 nights in Jan 2019