Get an overview of this hotelMexico City hotel in Polanco, near Parque Zoologico de Chapultepec

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Restaurant
Smoke-free property

Location

Located in Polanco, this hotel is within 2 mi (3 km) of Museo Nacional de Antropologia, Parque Zoologico de Chapultepec, and Monumento a los Ninos Heroes. Museo Rufino Tamayo and Jardin Botanico are also within 1 mi (2 km).

Hotel Features

Along with a restaurant, this smoke-free hotel has a bar/lounge and dry cleaning. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, express check-in, and free newspapers are onsite.

Room Amenities

All 23 rooms offer comforts like pillowtop beds and down comforters, plus free WiFi and TVs with cable channels. Living rooms, room service, and free local calls are among the other amenities available to guests.

 Guest Highlights

  • Good location
  • Helpful staff

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast. Wireless Internet access is complimentary.

This Mexico City hotel also offers complimentary newspapers in the lobby, dry cleaning/laundry services, and express check-in. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Residencia Polanco is a smoke-free property.

  • Total number of rooms - 23 
  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Number of floors - 4 
  • Bar/lounge 
  • Free newspapers in lobby 
  • Free breakfast 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Free WiFi 
  • Restaurant 
  • Year Built 1997 
  • Free self parking 
  • Smoke-free property 
  • Number of buildings/towers - 1 
  • Use of nearby fitness center (discount) 

Family Friendly Amenities

  • Family Hotel  
  • Separate living room  
  • Free Wi-Fi  
  • Rollaway/extra beds available  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Phone 
  • Free local calls 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer (on request) 
  • Bathtub or shower 
  • Television 
  • Iron/ironing board 
  • In-room safe 
  • Rollaway/extra beds available 
  • Cribs/infant beds available 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Free WiFi 
  • Free dial-up Internet access 
  • Separate living room 
  • Room service (limited hours) 
  • Down comforter 
  • Pillowtop mattress 

Where to Eat

Guests are offered a complimentary continental breakfast.

Libella - This restaurant specializes in international cuisine and serves breakfast only.

Wine Room - This restaurant specializes in international cuisine and serves dinner and light fare.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Minimum check-in age is 18

Check-in time starts at 3 PM

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

Pets

  • Pets allowed with a deposit of MXN 1000 per stay

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Only service animals are allowed

Noise-free rooms not guaranteed

Fees

You'll be asked to pay the following charges at the property:
The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Pet deposit: MXN 1000 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Residencia Hotel Polanco
  • Residencia Polanco
  • Residencia Polanco Hotel Mexico City
  • Residencia Polanco Mexico City
  • Residencia Polanco Hotel

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Only registered guests are allowed in the guestrooms.


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