Ratings based on 445 Verified Reviews

4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from los angeles

Really good services

Posted Feb 14, 2017
Nice people ad excellent customer service..very clean, very peaceful, excellent people too secure....i just recommend this hotel to anyone.
3 out of 5
Recommended
for Business Travelers
by A verified traveler from Budapest

Airport hotel

Posted Feb 11, 2017
Location: Close to the airport, far from the city
The rooms are adequate, but a bit noisy. Good for a day to transit to the airport. The shuttle bus is free and runs on the hour every hour. It was easy to the airport, but I could not find it from the airport (arrival). Staff speaks good English. Bed and bathroom are good, WiFi works fine and it is free. There is a restaurant and a cafe for quick food. The airport is 10 minutes by car. Prepaid taxi from the airport is USD10, shuttle bus is free.
4 out of 5
Recommended
for Everyone
by A verified traveler from Kamloops

Nice hotel, clean and modern, close to Metro

Posted Feb 5, 2017
Pros: Clean and modern
Location: Shuttle to airport Close to subway
The hotel offers and airport shuttle but only on the hour. The hotel itself is clean, comfortable and modern. The location is close to the subway system and you can be downtown quickly.
5 out of 5
Recommended
for Everyone
by A verified traveler from Owen Sound

Access to subway

Posted Jan 6, 2017
Pros: Location
Good shuttle service , walk three blocks to subway and access to Centro , pool and snack bar open twenty four hours - what's not to like?
Comment from Hotel Management
Jan 11, 2017 by Gerente E-Commerce Hotel Riazor, Hotel Management
Dear customer: We appreciate your visit and we are pleased that you have been satisfied with the quality of service offered by our hotel, as well as the attention you received from our staff. Each of your comments are important to us. They help us to improve.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very comfortable and great service

Posted Dec 19, 2016
Great shuttle to airport, wonderful service, loved this hotel
Comment from Hotel Management
Jan 11, 2017 by Gerente E-Commerce Hotel Riazor, Hotel Management
Dear Customer. It is a pleasure that we have covered your expectation. We thank you in advance for all the comments and hope to see you soon.
5 out of 5
by A verified traveler

Impressive quality and fair priced

Posted Nov 28, 2016 on Hotels
First time in Mexico City and had a 24 hr layover. Stayed here because of proximity to airport, free shuttle and cheap taxi access to a sightseeing bus downtown.
Comment from Hotel Management
Dec 4, 2016 by General Manager, Hotel Management
Dear Guest: We appreciate your visit and we are pleased that our location has allowed you to do your activities without any problems. Hotel Riazor appreciates your preference.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent for Airport Stay

Posted Nov 28, 2016 on Orbitz
Location: Viaducto is busy but tree lined. Probably 10 minute taxi to the Centro Historico/Zocalo, depending on time of day. Local markets, etc in the area.
This is my favorite spot for staying near the airport. It is a short drive away and out of the travel hubbub. The shuttle is easy - pre-arrange and call on arrival. The hotel desk staff speaks English. It picks up and drops off at Puerta 4 in Terminal 1. Rooms have very comfy beds and are quiet. No wi-fi problems for me. Breakfast buffet was excellent. Safe and secure. Love the Riazor. ps I`m a solo woman, over-60 traveler.
Comment from Hotel Management
Dec 4, 2016 by Larisa Meléndez, Hotel Management
Dear guest: We appreciate your visit and we are pleased that our location has allowed you to do your activities without any problems. Hotel Riazor appreciates your preference.
5 out of 5
Recommended
for Everyone
by A verified traveler

In Mexico City a great Hotel for the price

Posted Nov 28, 2016
A recent stay at the the Raizor Hotel was an excellent place. Great buffet( they oflen go off menu if asked to), helpful staff ( going out of the norm to accommodate) clean and well maintained. A jewel in a seedy setting but well worth the cost. I will stay again if in Mexico City. Cabs get you away, did not use public transportation but all seemed to stay VERY crowded. Not a walk around neighborhood unless you have nerve and a fluency in Spanish language.
Comment from Hotel Management
Dec 4, 2016 by Larisa Meléndez, Hotel Management
Dear Customer. We appreciate the time taken to share your experience during your visit. We make sure that all our visitors have a pleasant experience when they select us. We regret the inconvenience you had in your stay, thanks for sharing, we will work on it.
5 out of 5
by A verified traveler from Janesvile WI

Posted Nov 15, 2016 on Hotels
definitely would stay again
Comment from Hotel Management
Jan 12, 2017 by General Manager, Hotel Management
Dear Customer. It is a pleasure that we have covered your expectation. We thank you in advance for all the comments and hope to see you soon.
5 out of 5
by A verified traveler

Great option

Posted Nov 13, 2016 on Hotels
Amazing services