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The Westin Santa Fe, Mexico City

Photo gallery for The Westin Santa Fe, Mexico City

Lobby
Pool
Deluxe Room, 2 Double Beds, City View | Premium bedding, pillowtop beds, in-room safe, desk
Premium Suite, 1 King Bed, City View, Club Lounge Access | Premium bedding, pillowtop beds, in-room safe, desk
Deluxe Room, 2 Double Beds, City View | Premium bedding, pillowtop beds, in-room safe, desk

Overview of The Westin Santa Fe, Mexico City

The Westin Santa Fe, Mexico City

4.5 star property

4.5/5 Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available
Map
Javier Barros Sierra 540, Lomas Santa Fe, Mexico City, 01219

Explore the area

  • Popular LocationExpo Santa Fe Mexico10 min walk
  • Popular LocationTecnologico de Monterrey - Santa Fe11 min walk
  • Popular LocationParque La Mexicana16 min walk
  • AirportMexico City (MEX-Mexico City Intl.)52 min drive

Room options

About this area

Mexico City

Located in Santa Fe neighborhood, The Westin Santa Fe, Mexico City is connected to a shopping center. Notable landmarks in the area include Paseo de la Reforma and Palacio de Bellas Artes. Looking to enjoy an event or a game while in town? See what's happening at Autódromo Hermanos Rodríguez or Estadio Azteca.

What's nearby

  • Expo Santa Fe Mexico - 10 min walk
  • Tecnologico de Monterrey - Santa Fe - 11 min walk
  • Parque La Mexicana - 16 min walk
  • Centro Santa Fe - 3 min drive
  • Ciudad de los Ninos - 9 min drive

Getting around

  • Constituyentes Station - 10 min drive
  • Mexico City Buenavista Station - 16 min drive
  • Benito Juarez International Airport (MEX) - 53 min drive

Restaurants

  • Guria - 3 min walk
  • Quattro - 4 min walk
  • Vapiano - 4 min walk
  • Sal Y Lena - 5 min walk
  • La Imperial - 6 min walk

About this property

The Westin Santa Fe, Mexico City

4.5-star luxury hotel in the heart of Santa Fe
A roundtrip airport shuttle, a rooftop terrace, and dry cleaning/laundry services are just a few of the amenities provided at The Westin Santa Fe, Mexico City. Indulge in a massage, a manicure/pedicure, and a facial at Heavenly Spa, the onsite spa. Be sure to enjoy a meal at any of the 6 onsite restaurants. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a bar and a 24-hour gym.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), valet parking (surcharge), and ATM/banking services
  • Luggage storage, a 24-hour front desk, and an elevator
  • Massage treatment rooms, coffee/tea in the lobby, and free newspapers
  • Guest reviews give top marks for the helpful staff and location
Room features
All 259 rooms boast comforts such as 24-hour room service and premium bedding, as well as perks like laptop-compatible safes and air conditioning. Guests reviews say good things about the comfortable rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch HDTVs with Netflix, streaming services, and cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 100 per night)
  • Valet parking on site (MXN 180 per night)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–noon: MXN 290 per person
  • 6 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Market Kitchen

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Spa tub
  • Steam room

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Conference space (1100 square feet)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Spa

  • 7 treatment rooms
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • iPod dock
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Slippers
  • Turndown service

Travelers also viewed these properties

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Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out fee: MXN 1800

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: MXN 290 per person (approximately)
  • Airport shuttle fee: MXN 1777 per vehicle (roundtrip)
  • Self parking fee: MXN 100 per night
  • Valet parking fee: MXN 180 per night
  • Late check-out fee: MXN 1800

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Westin Hotel Mexico City Santa Fe
Westin Mexico City Santa Fe
Westin Santa Fe Mexico City
The Westin Santa Fe Mexico City Hotel Mexico City
Westin Santa Fe Mexico City Hotel
The Westin Santa Fe Mexico City
The Westin Santa Fe, Mexico City Hotel
The Westin Santa Fe, Mexico City Mexico City
The Westin Santa Fe, Mexico City Hotel Mexico City

Frequently asked questions

Is The Westin Santa Fe, Mexico City pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Westin Santa Fe, Mexico City?

As of Sep 30, 2022, prices found for a 1-night stay for 2 adults at The Westin Santa Fe, Mexico City on Oct 8, 2022 start from $116.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Westin Santa Fe, Mexico City?

Self parking is available for MXN 100 per night. Valet parking is available for MXN 180 per night.

What time is check-in at The Westin Santa Fe, Mexico City?

Check-in is from 3:00 PM - midnight. After-hours check-in is not available.

What time is check-out at The Westin Santa Fe, Mexico City?

Check-out is at noon. Late check-out is available for MXN 1800.

Does The Westin Santa Fe, Mexico City provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 1777 per vehicle applies.

Where is The Westin Santa Fe, Mexico City located?

Located in Santa Fe, this luxury hotel is within a 15-minute walk of Expo Santa Fe Mexico and Tecnologico de Monterrey - Santa Fe. Parque La Mexicana and Centro Santa Fe are also within 1 mi (2 km).

Can I cancel my reservation for free at The Westin Santa Fe, Mexico City and receive a full refund?

Yes, The Westin Santa Fe, Mexico City offers free cancellation on select room rates, because flexibility matters! Please refer to The Westin Santa Fe, Mexico City cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 402 out of 609 reviews
5 - Excellent 66%
Rating 4 - Good. 144 out of 609 reviews
4 - Good 24%
Rating 3 - Okay. 36 out of 609 reviews
3 - Okay 6%
Rating 2 - Poor. 15 out of 609 reviews
2 - Poor 2%
Rating 1 - Terrible. 12 out of 609 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.7/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Jill
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel … clean an close to good restaurants. My only small issue is that there is no actual resort pool. It’s a tiny plunge pool next to the spa. But other than that really nice
Stayed 3 nights in Sep 2022

5/5 Excellent

Christianne
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Sep 2022

5/5 Excellent

Jenifer
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, beautiful, new, fancy.
Stayed 6 nights in Aug 2022

5/5 Excellent

Paola
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great, food is awesome- We use the transportation services from the airport and they were on time - we loved those days in Mexico
Stayed 1 night in Aug 2022

5/5 Excellent

Javier
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located
Stayed 3 nights in Jul 2022

5/5 Excellent

Mariana
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, spacious hotel. Staff is nice, good food.
Stayed 14 nights in Jun 2022

5/5 Excellent

Juan Pablo
Stayed 2 nights in Jun 2022

5/5 Excellent

Maria
Stayed 2 nights in May 2022

5/5 Excellent

Luisa
Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all great
Stayed 2 nights in May 2022

5/5 Excellent

Hector
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean up place and super quite