Get an overview of this hotelContemporary design in Mexico City's Polanco district

Close to shopping

Located in the trendy Polanco neighborhood’s chic shops, galleries, and nightlife, this 25-story hotel is across from the National Auditorium, 2 blocks from upscale shops and restaurants, and within 8 km (5 mi) of numerous museums.

Colorful decor

For style-conscious travelers, the modern, Zen-inspired hotel is a combination of minimalism and energy; clean, contemporary design is paired with W's trademark red, white, and black color scheme.

Ultra-modern rooms

W Mexico City guestrooms feature cherry walls, all-white W designer feather beds with down duvets and pillowtop mattresses, Bliss Spa bath amenities, CD and DVD players, minibars, and wireless Internet access.

Renovations & Closures

The hotel will be renovating from 31 August 2015 to 30 September 2015 (completion date subject to change). The following areas are affected:
  • Dining venue
During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

Located in Mexico City's tree-lined Polanco neighborhood, the distinctive W Mexico City is across the street from the National Auditorium and two blocks from upscale shops such as Armani and La Scala on Presidente Masaryk Avenue.

Minimal, Zen-inspired design is coupled with the hotel's signature red, white, and black color scheme. The open-concept lobby includes a daytime lounge that transforms into an energetic nightclub at night. The AWAY® Spa provides a relaxation pool, adobe sauna, spa tub, steam room, juice bar, and well-equipped fitness center.

Solea, W's signature restaurant, specializes in innovative, contemporary presentations of coastal seafood. Room service is available 24 hours a day.

Wireless Internet access (surcharge) is available throughout the hotel, and a business center provides high-speed Internet access, printing, faxing, shipping, and other services (surcharges).

  • 24-hour front desk 
  • Babysitting or childcare 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Free newspapers in lobby 
  • Conference space size (feet) - 4000 
  • Conference space size (meters) - 372 
  • Designated smoking areas 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Full-service spa 
  • Gift shops or newsstand 
  • Health club 
  • Laundry facilities 
  • Luggage storage 
  • Multilingual staff 
  • Number of buildings/towers - 1 
  • Number of floors - 25 
  • One meeting room 
  • Porter/bellhop 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Sauna 
  • Spa treatment room(s) 
  • Steam room 
  • Total number of rooms - 237 
  • Tours/ticket assistance 
  • Turkish bath/Hammam 
  • Valet parking (surcharge) 
  • WiFi (surcharge) 
  • Year Built 2003 

Family Friendly Amenities

  • Babysitting or childcare  
  • DVD player  
  • Laundry facilities  
  • Rollaway/extra beds available  


Available in some public areas: Wireless internet access ( 190 MXN per 24-hour period )


Valet parking (surcharge)

Room Amenities

  • Air conditioning 
  • Bathrobes 
  • Climate control 
  • Coffee/tea maker 
  • Free newspaper 
  • Cribs/infant beds available 
  • Daily housekeeping 
  • Designer toiletries 
  • Desk 
  • DVD player 
  • Hair dryer 
  • Hypo-allergenic bedding available 
  • In-room massage available 
  • In-room safe 
  • Iron/ironing board 
  • Minibar 
  • Pay movies 
  • Phone 
  • Pillowtop mattress 
  • Premium bedding 
  • Rollaway/extra beds available 
  • Room service 
  • Satellite TV service 
  • Video-game console 

Where to Eat

Solea - Signature restaurant on the first floor, featuring W's vibrant red, black, and white color scheme. Outdoor terrace and private dining rooms. Contemporary coastal seafood dishes, steaks, and salads. Breakfast, lunch, dinner, and Sunday brunch served.

The Whiskey - Colorful lounge in a lobby without walls. Equally colorful signature drinks. DJ music Wednesday-Saturday nights. Light meals. Open from midday to late night.

Room service - Available 24 hours.

Nearby Things to Do

W Mexico City's AWAY® Spa offers about 636 square meters (6,850 square feet) of space with views overlooking the treetops of the surrounding Polanco neighborhood. Amenities include a relaxation pool, adobe sauna, spa tub, steam room, and juice bar. AWAY® Spa offers aromatherapy, body, and facial treatments as well as massages. The fitness center provides free style weights, integrated weight system, treadmills, elliptical trainers, stair machines, stationary bikes, and a variety of circuit-training equipment.

Chapultepec Park, four km (2.5 mi) from the hotel, encompasses 647 hectares (1,600 acres) of woods, fields, playgrounds, and artificial lakes with rental rowboats. The popular park also houses a zoo and several museums.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

Spa Services

  • Sauna in spa 
  • Massages 
  • Number of treatment rooms 4 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body scrubs 
  • Aromatherapy treatments 
  • Body treatments 
  • Facial treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • Accessible bathroom 
  • Roll-in shower 
  • Accessible parking 
  • In-room accessibility 
  • Braille or raised signage 

Hotel Policies


Check-in time starts at 3 PM


Check-out time is 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 18 years old stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.


Pets allowed, Only dogs and cats are allowed, Maximum number of pets per room 1, Pet maximum weight in kg is 20

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


You'll be asked to pay the following charges at the hotel:
  • Pet deposit: MXN 1250 per stay
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for in-room wireless Internet: MXN 190 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: MXN 190 per 24-hour period (rates may vary)
  • Valet parking fee: MXN 90 per night
  • Pet fee: MXN 300 per pet, per day plus MXN 1350 one-time cleaning fee
  • An early check-in fee will be charged
  • A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

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