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Get an overview of this hotelLuxury Mexico City hotel in Polanco, walk to Chapultepec Park

Popular highlights

Laundry facilities
Smoke-free property
24-hour front desk
Multilingual staff
Concierge services

Location

Located in Polanco, this luxury hotel is within a 10-minute walk of Avenida Presidente Masaryk, Chapultepec Park, and French Embassy. Auditorio Nacional and Monumento a los Ninos Heroes are also within 2 mi (3 km). Polanco Station is 12 minutes by foot and Auditorio Station is 22 minutes.

Hotel Features

This smoke-free hotel features a full-service spa, a health club, and a bar/lounge. Other amenities include a spa tub, a sauna, and WiFi in public areas.

Room Amenities

All 237 rooms offer thoughtful touches like pillow menus and bathrobes, as well as comforts such as pillowtop beds and premium bedding. 24-hour room service and DVD players are standard, as are TVs with satellite channels.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, W Mexico City features a health club and a spa tub. Wireless Internet access is available for a surcharge. A bar/lounge is on site where guests can unwind with a drink. 9 meeting rooms are available. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. This luxury hotel also offers a sauna, a terrace, and tour/ticket assistance. Concierge services and wedding services can be provided. Onsite parking is available (surcharge).

W Mexico City is a smoke-free property.

  • Bar/lounge 1 
  • Elevator/lift 
  • Fitness facilities 
  • Full-service spa 
  • 24-hour front desk 
  • Spa treatment room(s) 
  • Porter/bellhop 
  • Tours/ticket assistance 
  • Year Built - 2003 
  • Dry cleaning/laundry service 
  • Steam room 
  • WiFi (surcharge) 
  • Sauna 
  • Valet parking (surcharge) 
  • Health club 
  • Smoke-free property 
  • Safe-deposit box at front desk 
  • Number of meeting rooms - 9 
  • Terrace 
  • Luggage storage 
  • Breakfast available (surcharge) 
  • Concierge services 
  • Ballroom 
  • Laundry facilities 
  • Spa tub 
  • Total number of rooms - 237 
  • Number of floors - 25 
  • Number of buildings/towers - 1 
  • Wedding services 
  • Airport transportation (surcharge) 
  • Multilingual staff 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Laundry facilities  
  • DVD player  

Internet

Available in some public areas: Wireless internet access ( MXN 190 per 24-hour period )

Parking

Valet parking (surcharge)

Room Amenities

  • DVD player 
  • Video-game console 
  • Pay movies 
  • Premium bedding 
  • Air conditioning 
  • Free newspaper 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Designer toiletries 
  • Bathrobes 
  • Hair dryer 
  • Iron/ironing board 
  • Desk 
  • Television 
  • Satellite TV service 
  • Pillowtop mattress 
  • In-room massage available 
  • In-room climate control (air conditioning) 
  • In-room safe 
  • Hypo-allergenic bedding available 
  • Room service (24 hours) 
  • Pillow menu 

Where to Eat

Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.

Living Room Bar - This cocktail bar specializes in Mexican cuisine.

24-hour room service is available.

Breakfast

Start your morning with a continental breakfast, available each day from 6:30 AM to 11:30 AM for a surcharge. You can order a meal from 24-hour room service.

Nearby Things to Do

Recreational amenities at the hotel include a health club, a spa tub, and a sauna.

Spa Services

Away Spa has 4 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily.

  • Sauna in spa 
  • Number of treatment rooms 4 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Aromatherapy treatments 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out time is 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets allowed for an extra charge of MXN 300 per pet, per day, plus a one-time cleaning fee of MXN 1350 and a deposit of MXN 1250 per stay
  • Dogs and cats only
  • 1 per room (up to 44 lbs)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

No cribs (infant beds) available

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between MXN 282 and MXN 700 per person (approximately)
  • Fee for wireless Internet in public areas: MXN 190 per 24-hour period (rates may vary)
  • Airport shuttle fee: MXN 1340 per vehicle (one-way)
  • Valet parking fee: MXN 90 per night
  • Pet deposit: MXN 1250 per stay
  • Pet fee: MXN 300 per pet, per day plus MXN 1350 one-time cleaning fee
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Mexico City W
  • W Hotel Mexico City
  • W Mexico City
  • w Hotels Mexico City
  • w Mexico City Hotel Mexico City
  • Hotel W Mexico City

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.


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