Ratings based on 981 Verified Reviews

4.4 out of 5
84% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Best Hotel Ever!

Posted Aug 24, 2017
Pros: Everything. Service, Room, Facilities, Pool, Beach, Gym.
Cons: I can't think of anything right now. Everything was good.
I really enjoyed the time I spent with my family in 1Hotel. The STAFF is very kind and serviceable. The condition of the hotel is in perfect conditions. My room was comfortable, the view was great and I also enjoyed the pools, the restaurants, the beach, and the gym. Everything was outstanding. Every time I travel to Miami I will definitely stay at 1Hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in Miami beach

Posted Aug 23, 2017
My family and I had a great time! Very comfortable, nice pools and beautiful beach. I will come back!
5 out of 5
Recommended
for Everyone
by A verified traveler from jersey girl

amazing place!

Posted Aug 23, 2017
I usually stay at the fountain bleu, but decided to try somewhere new. I am so happy I picked 1 Hotel South Beach!! I loved this hotel! The hotel and rooms are gorgeous. Love eco- friendly atmosphere and all that they do to help our environment, It smells like a rain forest from all the flowers and plants in the lobby and throughout the hotel. Many pools, the roof top was my favorite. Great staff, great location and on the beach! Only issue I had was checking in... kinda took along time. Arrived when lots of people were checking out?
Comment from Hotel Management
Aug 23, 2017 by 1 Hotel South Beach Management, Hotel Management
Dear 1 Hotel Guest, Thank you for your recent review of 1 Hotel South Beach. We are thrilled reading about your experience and friendly service that you received. We are happy to read you are fond of the beauty and interior design of the hotel, we thank you for your compliments. Thank you for your comments on our 1 scent, we look forward to offering the option to purchase candles and lotion to our guests in the near future. Looking forward to welcoming you back to our oasis soon! Warm Regards, 1 Hotel South Beach Management
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice modern

Posted Aug 21, 2017
The best hotel i have been in FL hands down its a must
Comment from Hotel Management
Aug 21, 2017 by 1 Hotels South Beach Management, Hotel Management
Dear 1 Hotel Guest, Thank you for your recent exceptional review and generous comments regarding your stay at 1 Hotel South Beach. We are delighted to learn you had such a excellent experience with us and enjoyed the hotel amenities during your stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from southamerica

Super clean , Modern high quality

Posted Aug 18, 2017
Rooms are the most comfortable in all of SOBE, tastefully decorated! Beacraft service and food impeccable (kudos to Jina). However staff at front desk /pool is so-so; attitude at front desk is poor, service at pools mediocre . We rented a beach package for Sunday and it took 40 mins for a single taco to arrive..the cokes never arrived, they forgot! Nice hotel but staff needs better training or should work elsewhere
Comment from Hotel Management
Aug 18, 2017 by 1 Hotels South Beach Management, Hotel Management
Dear 1 Hotel Guest, Thank you for your recent review of 1 Hotel South Beach. We are thrilled reading about your experience and friendly service that you received. We are happy to read you are fond of the beauty and interior design of the hotel, we thank you for your compliments. It’s most important that we received your approval of our guest service. We pride ourselves in having some of the best team members in South Beach and we’ll make sure to pass along all of your wonderful comments to the team so that they have a chance to read your thoughtful words. We truly thank you for sharing your experience and we look forward to welcoming you back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from ny

Beat

Posted Aug 17, 2017
Best Hotel in Miami beach! Design is so nice. Stuff is very kind. Room is so good.
Comment from Hotel Management
Aug 18, 2017 by 1 Hotels South Beach Management, Hotel Management
Dear 1 Hotel Guest, Thank you for your recent review of 1 Hotel South Beach. We are thrilled reading about your experience and friendly service that you received. We are happy to read you are fond of the beauty and interior design of the hotel, we thank you for your compliments!
4 out of 5
Recommended
for Everyone
by A verified traveler from Laval, Qc

Posted Aug 8, 2017
Good location, great price The room was clean ++++
Comment from Hotel Management
Aug 8, 2017 by 1 Hotel, Hotel Management
Dear 1 Hotel Guest, Thank you for your recent exceptional review and generous comments regarding your stay at 1 Hotel South Beach. We are delighted to learn you had such a excellent experience with us and enjoyed the hotel amenities during your stay.
1 out of 5
by A verified traveler

Service bad

Posted Aug 8, 2017
Hotel service so bad and thay charge everyday extra service fee i am not recomendent this hotel no body
Comment from Hotel Management
Aug 10, 2017 by 1 Hotels South Beach Management, Hotel Management
Dear 1 Hotel Guest, thank you for staying at 1 Hotel South Beach. Our goal is to provide our guests with a memorable and enjoyable experience from start to finish, and we are truly sorry that we did not carry out this promise. We hope to welcome you back to 1 to show you a perfect hotel experience.
4 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburgh

Beautiful property, eco friendly at all costs!!

Posted Aug 1, 2017
Amazing property, disappointing service. I would have expected all employees to be uber attentive and mindful, I was wrong.
Comment from Hotel Management
Aug 1, 2017 by 1 Hotels, Hotel Management
Dear Carolyn, thank you for your feedback. Please be assured that we train our staff to meet and exceed the guest expectations and our goal is to provide our guests with a memorable and enjoyable experience from start to finish. We are truly sorry that we did not carry out this promise. We hope to welcome you back to 1 Hotel South Beach to prove. Best regards, 1 Hotel South Beach Management
5 out of 5
Recommended
for Everyone
by A verified traveler

Best hotel in South Beach

Posted Jul 25, 2017
From the time we checked in until the time we left there was nothing but great vibes and positivety. The room was decent however we had a city view and there was a disgusting dirty pool across the street from the hotel. So I would opt for oceanview. There staff were extremely pleasant. The food in the sandbar was the best. If you want luxury for an affordable price the Onehotel is your place.
Comment from Hotel Management
Aug 1, 2017 by 1 Hotels, Hotel Management
Dear 1 Hotel Guest, Thank you for sharing your feedback of your recent stay at 1 Hotel South Beach. We are very pleased to learn you had a remarkable experience and enjoyed the friendly and personalized service from our team members. Thank you for your gracious compliments on our spacious and comfortable rooms; we are very pleased to read we exceeded your expectations in this regard. We pride ourselves on the culture we have created and the ability of our 1 team to create the most inspiring hotel experience. Looking forward to welcoming you back to our oasis soon! Warm Regards, 1 Hotel South Beach Management