Ratings based on 972 Verified Reviews

4.4 out of 5
84% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Laval, Qc

Posted Aug 8, 2017
Good location, great price The room was clean ++++
Comment from Hotel Management
Aug 8, 2017 by 1 Hotel, Hotel Management
Dear 1 Hotel Guest, Thank you for your recent exceptional review and generous comments regarding your stay at 1 Hotel South Beach. We are delighted to learn you had such a excellent experience with us and enjoyed the hotel amenities during your stay.
1 out of 5
by A verified traveler

Service bad

Posted Aug 8, 2017
Hotel service so bad and thay charge everyday extra service fee i am not recomendent this hotel no body
Comment from Hotel Management
Aug 10, 2017 by 1 Hotels South Beach Management, Hotel Management
Dear 1 Hotel Guest, thank you for staying at 1 Hotel South Beach. Our goal is to provide our guests with a memorable and enjoyable experience from start to finish, and we are truly sorry that we did not carry out this promise. We hope to welcome you back to 1 to show you a perfect hotel experience.
4 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburgh

Beautiful property, eco friendly at all costs!!

Posted Aug 1, 2017
Amazing property, disappointing service. I would have expected all employees to be uber attentive and mindful, I was wrong.
Comment from Hotel Management
Aug 1, 2017 by 1 Hotels, Hotel Management
Dear Carolyn, thank you for your feedback. Please be assured that we train our staff to meet and exceed the guest expectations and our goal is to provide our guests with a memorable and enjoyable experience from start to finish. We are truly sorry that we did not carry out this promise. We hope to welcome you back to 1 Hotel South Beach to prove. Best regards, 1 Hotel South Beach Management
5 out of 5
Recommended
for Everyone
by A verified traveler

Best hotel in South Beach

Posted Jul 25, 2017
From the time we checked in until the time we left there was nothing but great vibes and positivety. The room was decent however we had a city view and there was a disgusting dirty pool across the street from the hotel. So I would opt for oceanview. There staff were extremely pleasant. The food in the sandbar was the best. If you want luxury for an affordable price the Onehotel is your place.
Comment from Hotel Management
Aug 1, 2017 by 1 Hotels, Hotel Management
Dear 1 Hotel Guest, Thank you for sharing your feedback of your recent stay at 1 Hotel South Beach. We are very pleased to learn you had a remarkable experience and enjoyed the friendly and personalized service from our team members. Thank you for your gracious compliments on our spacious and comfortable rooms; we are very pleased to read we exceeded your expectations in this regard. We pride ourselves on the culture we have created and the ability of our 1 team to create the most inspiring hotel experience. Looking forward to welcoming you back to our oasis soon! Warm Regards, 1 Hotel South Beach Management
3 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Nice hotel, nice and clean Pools

Posted Jul 25, 2017
Perfect location and perfect hotel except there was a construction at hotel during our stay and i woke up every morning with construction sound, Otherwise would recommend hotel, Make sure not to stay at this hotel on consturction period
Comment from Hotel Management
Aug 1, 2017 by 1 Hotels, Hotel Management
Dear Bob, thank you for your feedback, your advocacy of us is valued and appreciated. We truly apologize for any discomfort you have experienced during your stay. The beautification of certain areas of the hotel had to be scheduled for this certain period. We apologize for the inconvenience caused on this occasion. Hope we can welcome you back to our oasis in the future. Warm Regards, 1 Hotel South Beach Management
5 out of 5
Recommended
for Everyone
by A verified traveler from Q

Beautiful Hotel by the beach.

Posted Jul 22, 2017
Beautiful Hotel and pools, friendly staff. Awesome service.
Comment from Hotel Management
Aug 1, 2017 by 1 Hotel, Hotel Management
Dear 1 Hotel Guest, Thank you for your outstanding review of 1 Hotel South Beach. I am delighted that you and had an exceptional time with us during your conference. Thank you for exploring our amenities and #daylife. at the pools.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tampa, FL

Gorgeous Rooms

Posted Jul 12, 2017
Pros: Pool areas
I originally booked a King room with a balcony. When I arrived I asked if they could provide me with the best view left and 1 Hotels ended up giving me an upgrade to a one bedroom suite with a balcony. The place was stunning and so so cozy!
Comment from Hotel Management
Jul 17, 2017 by 1 Hotel, Hotel Management
Hello Cragar, Wow! Thank you for 5 stars! I am so glad to hear you enjoyed your upgraded room and the balcony space. Thank you for the compliments on the room.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 11, 2017
Always great! Been multiple times! Clean, quiet, and in the perfect location.
Comment from Hotel Management
Jul 11, 2017 by 1 Hotel South Beach, Hotel Management
Dear 1 Hotel Guest, Thank you for taking the time to share your experience of your recent stay at the 1 Hotel South Beach. We are delighted that you had a remarkable time with us. Our 1 team goal is to create the most sustainable, beautiful and inspiring experience. We are looking forward to welcome you back in the future! Kind regards, 1 Hotel South Beach Management
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful!

Posted Jul 6, 2017
Pros: Everything. The Spartan Gym inside was also AMAZING!
Cons: No
Location: The hotel is so beautiful you don't want to leave the poolside. Yet there are tons of things to do in South Beach...
If there was a heaven on earth - this place is it! Clean, relaxing and refreshing! The smell of the hotel is absolutely beautiful also. Great location, right on Collins Ave.
Comment from Hotel Management
Jul 7, 2017 by 1 Hotel South Beach, Hotel Management
Dear 1 Hotel Guest, Thank you for taking the time to share your review of your recent experience at 1 Hotel South Beach. We are glad to learn that you had a wonderful stay. Moreover, thank you for all your compliments from our hotel’s décor, Spartan gym to our special signature scent, we are glad that you enjoyed. Our 1 team vision is to create the most sustainable, beautiful and inspiring experience. Last but not least, we are we are grateful for your support and we are looking forward to have the pleasure in welcoming you back for another exceptional stay soon! Best regards, 1 Hotel South Beach Management
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami Fl

Amazing

Posted Jul 6, 2017
This hotel is out of this world. Amazing location, everything is clean, very modern and smart technology, the room are comfortable, the pool area is beautiful...but what caught my attention is the extremely great customer service, everybody is nice with a smile at all times and always willing to help you... if I can rate the service will be more than 5 stars
Comment from Hotel Management
Jul 6, 2017 by 1 Hotel South Beach, Hotel Management
Dear 1 Hotel Guest, Thank you for taking the time to share your experience of your recent stay at the 1 Hotel South Beach. We are truly happy that you had a remarkable time throughout your holidays. Thank you for your compliments from our hotel décor, facilities to our spacious pools. Furthermore, we are delighted to learn that our team members provided you with attentive and friendly services. Our 1 team goal is to create the most sustainable, beautiful and inspiring experience. We are thrilled that you enjoyed your stay and that we could leave a memorable impression. We are looking forward to welcome you back soon for another wonderful stay. Kind regards, 1 Hotel South Beach Management