Ratings based on 1,093 Verified Reviews

4.5 out of 5
84% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveler from Boston

Spontaneous Getaway!

Posted Nov 20, 2017
We decided to take a last minute get away...and when the temps dropped in Boston, we looked to the South! We hadn't heard anything about the 1Hotel when we booked it - we booked on a Saturday to travel two days later on Monday. The pictures were spot on!! The property is beautiful - minimalist decor, soothing lighting and scents, comfy sitting areas everywhere - lobby, room, pools, roof top! The service was excellent - every interaction was friendly and accommodating. The food was amazing - so fresh and delicious - you really don't have to leave the Hotel for a meal. Our favorite meal was lunch by the rooftop pool our last day after rains blew through. The sun came out and we had two hours before we had to leave to the airport - we soaked up the sun, eating salmon poke, steak tacos and spring rolls by the pool. A perfect ending to a perfect last minute getaway! We will absolutely be back!!
Comment from Hotel Management
Nov 20, 2017 by 1 Hotel South Beach Management, Hotel Management
Dear Heather, Thank you for your recent review of 1 Hotel South Beach. We are happy to read you are fond of the beauty and interior design of the hotel, we thank you for your compliments. Your advocacy of us is truly valued and appreciated. Looking forward to welcoming you back to our oasis soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel

Posted Nov 20, 2017
Everything about 1 was perfect The staff the rooms the pools the beach so clean so nice and cozy my husband and I will definitely go back to 1
Comment from Hotel Management
Nov 20, 2017 by 1 Hotel South Beach Management, Hotel Management
Dear 1 Hotel Guest, Thank you for sharing your feedback with us of your recent stay at the 1 Hotel South Beach. We are very happy to read that you could rest and relax while staying with us. We are grateful for your support and are very much looking forward to welcoming you back in the future. Kind regards, 1 Hotel South Beach Management
4 out of 5
Recommended
for Everyone
by A verified traveler

Everything you need right there, and then some.

Posted Nov 16, 2017
Pros: Pool, beach, amenities, and food.
I stay in Miami Beach a number of times each year. I chose 1 Hotel because of its location and feedback. It didn't disappoint. The hotel staff were amazing. The amenities were spot on and the food was incredible. I highly recommend eating in their restaurants.
Comment from Hotel Management
Nov 17, 2017 by 1 Hotel South Beach Management, Hotel Management
Dear 1 Hotel Guest, Thank you for your recent exceptional review and generous comments regarding your stay at 1 Hotel South Beach. We are delighted to learn you had such a excellent experience with us and enjoyed the hotel amenities during your stay. Thank you for your praise on our guest service and fantastic team members. We are thrilled to read we exceeded your expectations and left a memorable impression. Thank you for choosing and recommending 1 Hotel South Beach, your advocacy is greatly appreciated. We look forward to welcoming
5 out of 5
Recommended
for Couples
by A verified traveler

Great hotel on south beach

Posted Nov 15, 2017
Had a lovely time at this fantastic hotel. Enjoyed every minute of our stay at 1 hotel. Will cherish the memories and the Tesla car which is complimentary for dropping You to a restaurant close by. Highly recommend this hotel.
Comment from Hotel Management
Nov 17, 2017 by 1 Hotel South Beach Management, Hotel Management
Dear 1 Hotel Guest, Thank you for your outstanding review of 1 Hotel South Beach. We are delighted that you had a stellar time exploring our amenities and enjoyed our eco-friendly materials throughout the hotel. Thank you for your praise on our Tesla drop off serive. It’s wonderful to hear about the personalized service you received from our team members, as we really pride ourselves in our team and their genuine passion for catering to our guests. It is wonderful to hear that you had such a great stay and look forward to having you back at 1! Warm Regards,
3 out of 5
by A verified traveler from New York City

Long Weekend in Miami

Posted Nov 13, 2017
Hotel is beautiful and the overall staff is great! Only issue was Housekeeping. We had two rooms for the weekend. They didn’t service one of our rooms on Saturday which was annoying. Also, housekeeping had given us a dirty washcloth that I didn’t notice until after washing my face. It was disgusting and very much grossed me out. Also, we were located on the 4th floor, King with a balcony. The balcony was one floor from the pool & bar/kitchen. Trying to relax on the balcony, it smelt like fried foods. Also, the AC units were loud at night. It wasn’t relaxing to go out on the balcony at night. We travel a lot. I expect better service when staying at and paying for a five star hotel.
Comment from Hotel Management
Nov 18, 2017 by 1 Hotel South Beach Management, Hotel Management
Dear Jimmy, Thank you for staying with us and your praise on our guest service and fantastic team members. Please accept our sincerest apologies for the frustration you experienced during your stay. I have notified our management team so that we may look further into this matter. Our goal is to provide our guests with a memorable and enjoyable experience from start to finish, and we are truly sorry that we did not carry out this promise. We hope to welcome you back to 1 Hotel South Beach to show you a perfect hotel experience. Warm Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 12, 2017
Great experience my girlfriend really wish there were larger mirrors in the room for her while getting ready.
Comment from Hotel Management
Nov 13, 2017 by 1 Hotel South Beach Management, Hotel Management
Dear 1 Hotel Guest, Thank you for your recent exceptional review and generous comments regarding your stay at 1 Hotel South Beach. We are delighted to learn you had such a excellent experience with us and enjoyed the hotel amenities during your stay. Looking forward to welcoming you back to our oasis for another exceptional stay at 1 Hotel South Beach. Kind Regards, 1 Hotel South Beach Management
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 12, 2017
Stylish hotel; great pool areas; over looking the beach
Comment from Hotel Management
Nov 13, 2017 by 1 Hotel South Beach Management, Hotel Management
Dear Ad, Thank you for your recent review of 1 Hotel South Beach. We are thrilled reading about your experience and friendly service that you received. We are happy to read you are fond of the beauty and interior design of the hotel, we thank you for your compliments. Looking forward to welcoming you back to our oasis soon! Warm Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

It was one of my best stays

Posted Nov 6, 2017
Enjoyed my stay ...they upgraded me to a suite,which was really sweet from their side
Comment from Hotel Management
Nov 10, 2017 by 1 Hotel South Beach Management, Hotel Management
Dear Praveen, Thank you for sharing your feedback of your recent stay at 1 Hotel South Beach. We are very pleased to learn you had a remarkable experience and enjoyed the friendly and personalized service from our team members. Thank you for your gracious compliments on our spacious and comfortable rooms; we are very pleased to read we exceeded your expectations in this regard. We pride ourselves on the culture we have created and the ability of our 1 team to create the most inspiring hotel experience. Your advocacy of us is truly valued and appreciated. Looking forward to welcoming you back to our oasis soon! Warm Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from alabama

Repeat customer

Posted Nov 6, 2017
This ismy 2nd time coming here. And when I hit the front door and they said "welcome home." it was true from check-in to the room to the service it was exceptional. I well be back again and the one bedroom suite is my new standard.lol
Comment from Hotel Management
Nov 10, 2017 by 1 Hotel South Beach Management, Hotel Management
Dear Sean, Thank you for your kind compliments and feedback of your stay at 1 Hotel South Beach. We are very pleased to learn you had an excellent experience with us. Thank you for your generous comments on our attentive team; we are pleased to learn you found them warm and welcoming. We pride ourselves on the culture we have created and the ability of our team members to create the most inspiring hotel experience and we are truly thrilled we exceeded your expectations. We are delighted to learn you enjoyed our beachfront and our various amenities. Your advocacy of us is truly valued and appreciated, thank you for choosing our resort for your special occasion. Looking forward to welcoming you back to our oasis for another exceptional stay at 1 Hotel South Beach. Kind Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from NY

Great bedroom with up to date amenities

Posted Nov 1, 2017
Everything was excellent except the room was extremely cold. I found it had to believe the hotel offered no heating system on an unusually cold Miami night. I would recommend the hotel on warm nights.
Comment from Hotel Management
Nov 1, 2017 by 1 Hotel South Beach Management, Hotel Management
Dear Paul, Thank you for your kind compliments and feedback of your stay at 1 Hotel South Beach. We are very pleased to learn you had an excellent experience with us. Thank you for your generous comments on our service and spacious rooms. We will be sure to bring to management’s attention regarding hearts in the room. Looking forward to welcoming you back to our oasis for another exceptional stay at 1 Hotel South Beach. Kind Regards,