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Reviews of Albion South Beach Hotel

3.5 out of 5
Albion South Beach Hotel
1650 James Ave, Miami Beach, FL

Reviews

7.6

Good

Rating 10 - Excellent. 352 out of 1001 reviews" "
Rating 8 - Good. 297 out of 1001 reviews" "
Rating 6 - Okay. 169 out of 1001 reviews" "
Rating 4 - Poor. 90 out of 1001 reviews" "
Rating 2 - Terrible. 93 out of 1001 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The doorman NEVER smiled. It was uncomfortable. Otherwise everything was great!
Stayed 1 night in Apr 2024
Response from Albion Hotel on Apr 22, 2024
Dear Amy,Your feedback is very important to us and we will share it with our team.Kind regards,Albion Management

6/10 Okay

Matthew

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pool is a shambles, it’s a pile of rubble. It should not be an option on Expedia when selecting “swimming pool” (even if it’s in the small print that it’s not currently available). That’s just false advertising. Rooms are dated But, But, I cannot speak more highly of the staff Tony the bartender in the cocktail lounge is awesome! He deserves 10 out of 5 stars - absolute legend!!
Stayed 3 nights in Apr 2024
Response from Albion Hotel on Apr 17, 2024
Dear Matthew,Thank you for choosing us. Your feedback is very important to us. It is important to note the Expedia has listed the pool renovation prior to and after making the reservation.We hope you can visit us again after we have completed the pool renovation.Kind regards,Albion management

2/10 Terrible

Beata

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Tower or Terror vibes! Approaching this “fine”establishment, illuminated as LBION (the letter A being broken) we had a sinking feeling. Don’t believe the professional photos, this place is incredibly dated and dirty. Getting into the elevators was like time travel. The room was depressing and musty. I get the safety issue of not having windows at height that can fully open, but you can’t even crack them open an inch meaning the only flow of air is through an aircon unit likely from the 70s. Don’t expect much oxygen here. The furniture was cheap and likely been there since the birth of Jesus. The ironing board was broken, the hair drier dirty and had no nozzle. The cheapest you could possibly source. The curtains were filthy and the overloaded extension lead was a fire waiting to happen. Don’t expect a good night’s sleep either, unless you’re one of those people that won’t wake to an air horn. It’s noisy almost all night and can hear a pin drop from the corridors due to no soundproofing. Plus the maids roam the halls from the early hours with their walkie talkies going off constantly. Also, white shower curtains? Was this the Psycho by Hitchcock set? Fittingly, the bathtub was so chipped, it looked like a body has been chopped up in it. To top it off, 1hr before check out there was a knock at the door, I didn’t even have the chance to respond before the cleaner just opened the door on me in partial undress, despite the ‘Do not disturb’ sign hanging on the door.
Stayed 2 nights in Mar 2024
Response from Albion Hotel on Apr 15, 2024
Dear Beata,Your feedback is very important to us and we regret to hear that we did not meet your expectations.We will share your concerns with the appropriate members of our kind.Kind regards,Albion Management

10/10 Excellent

Anoli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from albion hotel on Apr 12, 2024
Dear Anoli,Thank you for choosing the Albion Hotel.We are glad to hear that you enjoyed your stay.Your feedback is very important to us.Kind regards,Albion Management

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Albion Hotel on Apr 3, 2024
Dear Eddie,Thank you for choosing the Albion Hotel and for the 5 stars review.Your happiness is our top priority.We look forward to welcoming you back!Kind regards,Albion Management

6/10 Okay

Xing

Stayed 1 night in Mar 2024
Response from Albion Hotel on Apr 19, 2024
Thank you for choosing the Albion Hotel.Your feedback is very important to us.Kind regards,Albion management

10/10 Excellent

Derrick Lavonn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Albion Hotel on Mar 20, 2024
Thank you for the 5 stars review Derrick,We are very happy to hear that you have enjoyed your stay!Have a great day!Albion Management

6/10 Okay

Azairia

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
why pay so much for a hotel that doesn’t give you free breakfast?
Stayed 2 nights in Mar 2024
Response from Albion Hotel on Mar 18, 2024
Dear Azairia,Thank you for choosing the Albion Hotel.Upon booking, you have the option to select if you would like to add or not breakfast in your reservation.Once again, thank you for choosing us.Kind regards,Albion Management

4/10 Poor

Camille

Pool not available and limited parking
Stayed 1 night in Mar 2024
Response from Albion Hotel on Mar 18, 2024
Dear Camille,Thank you for choosing the Albion. We appreciate your feedback. It is important to note that the pool renovation is listed on the Expedia website and the rest of the travel platforms.We hope you can visit us again once we have completed the project.Kind regards,Albion management

8/10 Good

Joyce

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Beds were comfy
Stayed 3 nights in Feb 2024
Response from Albion Hotel on Mar 6, 2024
Dear Joyce,We are very happy to hear that you have enjoyed your stay and our comfortable beds.Thank you for choosing the Albion Hotel.Kind regards,Albion management

2/10 Terrible

Leila

Disliked: Property conditions & facilities
I booked a pool view junior suite and it was not a pool view junior suit. They didn’t have a pool at all on the property and did nothing to fix my room situation.
Stayed 3 nights in Feb 2024
Response from Albion Hotel on Mar 4, 2024
Dear Leila,We are sorry to hear that we did not meet your expectations. It is important to note that the pool renovation is listed on Expedia and all travel websites. You were notified about this renovation prior to and after making the reservation.Thank you for choosing the Albion Hotel.Kind regards,Albion Management

4/10 Poor

PATRICK JEREL

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Outdated property rooms need remodeling picture on the website has to be very old photo of the rooms
Stayed 3 nights in Feb 2024
Response from Albion Hotel on Feb 26, 2024
We regret to hear that we did not meet your expectations Patrick.Your feedback is very important to us and we will share it with our team.Kind regards,Albion Management

4/10 Poor

Monalisa

Traveled with partner
Disliked: Amenities
Cat fish lol that’s it that’s all! Ceilings leaking, red stains on carpet! Not so friendly staff except for the bellman at the door. No microwave in the hotel! Food goes to waste! I would not stay here again!
Stayed 3 nights in Feb 2024
Response from Albion Hotel on Feb 25, 2024
Dear Monalisa,Thank you for choosing the Albion. We appreciate your feedback and we will share your concerns with the appropriate members of our team.Kind regards,Albion Management

2/10 Terrible

Ricardo

I'm inside the hotel and it reads that digital payments are not accepted, I have all the information. I paid 225 dollars and have been here since 4:00 am trying to get in. this is absurd the hotel does not accept digital payments
Response from Albion Hotel on Feb 26, 2024
Dear Ricardo,Thank you for choosing the Albion Hotel.We are sorry for any inconvenience this may have caused you. Unfortunately, we are not taking digital payments, and as stated on Expedia's website, only credit or debit cards are accepted for the security hold.Thank you for choosing the Albion Hotel.Kind regards,Albion Management

4/10 Poor

GERARD

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The pool area at the hotel is closed until further notice. The hotel looks weathered and slightly decrepit. My room smelled strongly of air freshener. The bathroom was super basic with bad lighting.
Response from Albion Hotel on Feb 25, 2024
Dear Gerard,We regret to hear that we did not meet your expectations.Your feedback is important and we will share it with our team.Kind regards,Albion Management

8/10 Good

john

Traveled with partner
Liked: Staff & service, amenities
On the edge of the Art Deco area - well positioned for virtually everything.
Stayed 1 night in Feb 2024
Response from Albion Hotel on Feb 15, 2024
Dear John,Thank you for choosing the Albion Hotel.We are happy to hear that you have enjoyed your stay and our prime location.Kind regards,Albion Management

10/10 Excellent

Ronald

Traveled with partner
In construction.
Stayed 1 night in Feb 2024
Response from Albion Hotel on Feb 14, 2024
Thank you for staying with us and adn for the 5 stars review Ronald! Your feedback is very important to us.Have a great day!Albion Management

4/10 Poor

Vladimir

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Room and bed are very small, and you can hear your neighbours are talking in their room.
Stayed 4 nights in Feb 2024
Response from Albion Hotel on Feb 12, 2024
We regret to hear that we did note meet your expectations Vladimir. Please note that we offer different room types. Unfortunately, the room that you selected was our petite room which is our smallest room category. We offer rooms as big a 950 sqft.Once again, Thank you for choosing the Albion Hotel.Kind regards,Albion management

8/10 Good

Ian

Liked: Staff & service
Enjoyed the hotel's convenience to beach and shopping. Unfortunate that the pool wasn't available. Hotel could use some updating. Overall we're pleased with our stay.
Stayed 2 nights in Feb 2024
Response from Albion Hotel on Feb 7, 2024
Dear Ian,Thank you for choosing the Albion Hotel.Your feedback is very important to us.Kind regards,Albion Management

4/10 Poor

Jesse, Liberty

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff were super friendly. The pool was completely under construction and not usable which there was no indication of when booking. This was super disappointing. Breakfast was not included and an extra charge. The halls smelled like straight bleach and the room, while very clean, had an overpowering watermelon smell that was way too strong.
Stayed 1 night in Jan 2024
Response from Albion Hotel on Jan 29, 2024
Dear Jesse,Thank you for choosing the Albion Hotel. Your feedback is very important to us and we regret to hear that we did not meet your expectations. We will share your concerns with our team. It is important to note that the pool renovation is listed in all the travel websites (including our websites)Once again, thank you for choosing the Albion Hotel.Kind regards,Albion Hotel

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’re staying one night for a concert at the Filmore and I’m pleasantly surprised. The room is clean and has a small modest bathroom, but again, clean. The front desk staff have been very kind and accommodating. This hotel is directly in the middle of everything. You do not need a car here. The restaurants are so good and it reminds us of Manhattan. So many choices!! I would absolutely come back here again!!! Don’t listen to the haters!
Stayed 1 night in Jan 2024
Response from Albion Hotel on Jan 29, 2024
Dear Adam,We are happy to hear that you have enjoyed our friendly staff, clean rooms, and our prime location.Your feedback is very important to us.We look forward to welcoming you back.Kind regards,Albion Management

4/10 Poor

David

Stayed 8 nights in Jan 2024
Response from Albion Hotel on Mar 20, 2024
We appreciate your feedback. Thank you for choosing the Albion Hotel.Kind regards,Albion Management

4/10 Poor

Luis, Pompano Beach

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
One of the worst hotel I have ever stayed in. We rented a suite that was next to a noisy elevator. The room had no amenities. The running water was warm to hot. No restaurant, only a few tables where they would serve I don’t know what because we never went. it didn’t look like a place that I would eat in. The bar was dark, noisy with loud music and it was closed 2 of the 3 nights we stayed in. I called expedia to complaint and the hotel moved us to a penthouse that was much nicer and quiet. We checked out one night earlier even though it was paid for.
Stayed 4 nights in Jan 2024
Response from Albion Hotel on Jan 26, 2024
Dear Luis,We regret to hear that we did not meet your expectations. Your feedback is important to us and we will share it with our team.Kind regards,Albion Management

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Fair price. Nice staff.
Stayed 2 nights in Jan 2024
Response from Albion Hotel on Jan 24, 2024
Your happiness is our top priority Howard.Thank you for choosing the Albion Hotel.We look forward to welcoming you back!Kind regards,Albion management

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No shuttle
Stayed 1 night in Jan 2024
Response from Albion Hotel on Jan 22, 2024
Thank you for choosing the Albion Hotel Cynthia. We are very happy to hear that you have enjoyed your stay!Kind regards,Albion Management

6/10 Okay

Gachelle

Disliked: Property conditions & facilities
Disappointing
Stayed 3 nights in Jan 2024
Response from Albion Hotel on Jan 18, 2024
Thank you for choosing the Albion Hotel Gachelle.Kind regards,Albion Management

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my brief stay here! Someone was always at the desk and the lobby door. My room was great, and with a great view. I also appreciate the complimentary drink upon arrival. The breakfast area was a bit small, and I was disappointed that the pool was closed. Overall, very good though!
Stayed 1 night in Jan 2024
Response from Albion Hotel on Jan 17, 2024
Dear Nicholas,Thank you for the 4 star review.Your feedback is very important to us.Kind regards,Albion Hotel

2/10 Terrible

Terrenie, West Palm Beach

I didn’t stay at the hotel. When I checked in and got the room, I didn’t put my bags down. I checked out immediately bc the room smelled like urine and was not clean. I felt very uncomfortable and not clean. I’m requesting a refund
Stayed 1 night in Jan 2024
Response from Albion Hotel on Jan 17, 2024
Dear Terrenie,Your feedback is very important to us and we will share it with the appropriate members of our team.Kind regards,Albion Management

4/10 Poor

concetta

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival as per a request made by another guest who convinced us to stay with them at this hotel we were upgraded to penthouse . The PENTHOUSE suite we got was non other that a KING size room 9which we paid for ) that was located on the 7th floor by admission of the manager MAXIMO as well, so no upgrade as far as l'm concerned! We go to use the toilet and there is a condom wrapper in the toilet bowl !Yes, a CONDOM wrapper! I should have taken a picture of it but I was so grossed out that I just flushed it down the toilet !When i told the front desk,the receptionists were sympathetic ,then Maximo came out,apologized ad brushed the whole thing off .At the end of the day we go to our PENTHOUSE room and go to shower and the water took forever to go down in the tub. At this time I wanted the front desk to know immediately what was happening so I go to pick up the phone in the room.DEAD,no dial tone,nothing!I could not shower because I was not going to stand in the water that was not draining even though my husband had showered so i went to bed. The next morning I showered then went to advise the front desk ad Maximo's response: Well the stopper needs to be lifted if you push it down it wont drain! NO IT WAS UP and this tie I took a picture to show him ! WE go back in the room later on , and the stopper is GONE! I guess we were not adult enough and were not believed. Again another thing he brushed off AND the phone was still not working, could have offered comp bfast but I paid
Response from Albion Hotel on Jan 18, 2024
Dear Concetta,Thank you for choosing the Albion Hotel.Your feedback is very important to us and we regret to hear that we did not meet your expectations. We will share your concerns with the appropriate members of our team.Kind regards,Albion Management

10/10 Excellent

Michelle

Stayed 1 night in Jan 2024
Response from Albion Hotel on Jan 29, 2024
Thank you for the 5 stars review Michelle,Your happiness is our top priority.Have a great day!Albion management

2/10 Terrible

aline

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was a nightmare, I booked 2 rooms,one for my self and one for my small kids and they want to place me on 7th floor and my kids on 5th floor,when i asked to cancel one of the rooms they said they can't, i will search legal help for a refund since its ilegal for then to want me to leave my kids in a diferent floor then me, Be awere that they dont care about custumers and don't do anything to try to help out.
Stayed 1 night in Dec 2023
Response from Albion Hotel on Jan 1, 2024
Dear Aline,Thank you for choosing the Albion Hotel. We regret to hear that we did not meet your expectactions. We will review your feedback with the appropriate members of our team.Kind regards,Albion Management

8/10 Good

Camille

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel although it is an older hotel, it waa still very cozy. Parking was a little inconvenient but okay. Location was great, everything is within walking distance. Service was good, they gave us everything we requested. The staff was nice but didn't return any greetings. We would say thank you but they wouldn't respond. It could be a regional thing so no big deal. Otherwise, very nice we enjoyed our stay.
Stayed 4 nights in Dec 2023
Response from Albion Hotel on Dec 29, 2023
Dear Camille,Your feedback is very important to us and we are very happy to hear that you have enjoyed your stay.We look forward to welcoming you back!Kind regards,Albion Management

8/10 Good

Tamika

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Oct 2023
Response from Albion Hotel on Dec 23, 2023
We appreciate your feedback Tamika,Thank you for choosing the Albion Hotel.Happy holidays!Albion Management

6/10 Okay

Verified traveler

Run don’t walk to the next spot.
No microwave available and the room didn’t have any heat they also put us in a handicap accessible room. The only thing good about it is the location is close to everything and the bar inside hotel is good.
Stayed 3 nights in Dec 2023
Response from Albion Hotel on Dec 23, 2023
Your feedback is very important to us. Thank you for choosing us.Kind regards,Albion management

10/10 Excellent

Alyson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Albion Hotel on Dec 14, 2023
Dear Alyson, Thank you for the 5 star review.Your feedback is very important to us.Have a great day!Albion management

8/10 Good

Bruce, Franklin

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2023
Response from Albion Hotel on Dec 13, 2023
We appreciate your feedback Bruce,Thank you for choosing the Albion Hotel.Kind regards,Albion management

8/10 Good

Jennifer

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
The check-in process was easy, with excellent customer service. The lobby is gorgeous and a feast for the eyes. I booked a superior king suite and lucked out with an ocean view. The room wasn't cozy, but it was clean and comfortable, with lots of windows. I wished there were more food options in the hotel, but there's a phenomenal vegan restaurant next door and CVS across the street for snacks. My only complaints are minor. It's dark in the elevators and hallways. The quality of the TV was cheap, and they offered Direct TV with few options. I like to have viewing options and or rental options, and this was disappointing. It's a small detail, but it made a difference in the quality of my stay.
Stayed 3 nights in Dec 2023
Response from Albion Hotel on Dec 6, 2023
Dear Jennifer,We are very happy to hear that you have enjoyed your stay!We appreciate your feedback.Kind regards,Albion Hotel

6/10 Okay

Huijia

Traveled with family
Liked: Staff & service, amenities
The room is too small.
Stayed 1 night in Dec 2023
Response from Albion Hotel on Dec 6, 2023
Dear Huijia,Thank you for choosing the Albion.We appreciate your feedback. Please note that we offer different room types. Small petite rooms of 180 sqft up large penhouses of 950 sqft.We look forward to welcoming you back!Best regards,Albion Management

6/10 Okay

Joel

Stayed 1 night in Nov 2023
Response from Albion Hotel on Dec 21, 2023
We appreciate your feedback Joel,Thank you for choosing the Albion Hotel.Kind regards,Albion Management

8/10 Good

Carlos

Traveled with family
Liked: Cleanliness
Style.
Stayed 8 nights in Nov 2023
Response from Albion Hotel on Nov 30, 2023
Thank you for the 4 stars review Carlos,We are happy to hear that you have enjoyed your stay!Kind regards,Albion management

6/10 Okay

Brian

Stayed 1 night in Nov 2023
Response from Albion Hotel on Dec 20, 2023
We appreciate your feedback Brian,Thank you for choosing us!Best regards,Albion Management

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Albion South Beach Hotel was a great choice for us. It was conveniently located to family. The staff were so nice. We really enjoyed the breakfast, portions were very nice.
Stayed 2 nights in Nov 2023
Response from Albion Hotel on Nov 30, 2023
We are very happy to hear that you have enjoyed our friendly staff and prime location.We appreciate your feedback Dawn.Kind regards,Albion Management

10/10 Excellent

Peter

Traveled with partner
Great for the beach and shopping on Lincoln Road.
Stayed 2 nights in Nov 2023
Response from Albion Hotel on Nov 22, 2023
Thank you for choosing the Albion Peter, your feedback is very important to us.Have a great day!Albion Management

8/10 Good

Michael

Stayed 1 night in Nov 2023
Response from Albion Hotel on Dec 13, 2023
Thank you for choosing the Albion Hotel Michael,We are happy to hear that you have enjoyed your stay with us.Kind regards,Albion Management

10/10 Excellent

Westmin

Stayed 4 nights in Nov 2023
Response from Albion Hotel on Nov 17, 2023
Thank you for the 5 star review Westmin,Your happiness is our top priority.Kind regards,Albion Management

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very warm and welcoming staff…. Great location….
Stayed 1 night in Nov 2023
Response from Albion Hotel on Nov 13, 2023
Dear Mark,We are very happy to hear that you have enjoyed your stay and our friendly staff.Thank you for choosing the Albion Hotel.Kind regards,Albion Management

2/10 Terrible

Gustavo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Albion Hotel on Nov 8, 2023
Dear Gustavo,Your feedback is very important to us and we regret to hear that we did not meet your expectations.We will share your feedback with our team.Kind regards,Albion Management

8/10 Good

Melyssa

Liked: Cleanliness
Front desk staff very friendly and helpful bartender well
Stayed 2 nights in Nov 2023
Response from Albion Hotel on Nov 6, 2023
Dear Melyssa,Thank you for choosing the Albion Hotel.We are very happy to hear that you have enjoyed your stay!Kind regards,Albion Management

8/10 Good

VANESSA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Albion Hotel on Nov 6, 2023
Your feedback is very important to us Vanessa,Thank you for choosing the Albion Hotel.Kind regards,Albion Hotel

10/10 Excellent

Luis Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 2 nights in Oct 2023
Response from Albion Hotel on Nov 4, 2023
Dear Luis,Thank you for choosing us. We are very happy to hear that you have enjoyed your stay!We look forward to welcoming you back!Kind regards,Albion Management