Ratings based on 3,967 Verified Reviews

3.8 out of 5
80% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from new york

Nice

Posted Dec 9, 2017
Nice, enough,notbwriting zny more fuckbyoujok is that enough
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful View!

Posted Dec 9, 2017
Pros: Location to beach! Views!!
Very nice stay with incredible views. Hotel under renovation.....rooms should look really nice upon completion!
4 out of 5
Recommended
for Everyone
by A verified traveler from Baden, Switzerland

well located and reasonable priced for Miami

Posted Dec 3, 2017
Pros: staff,location, at the sea with Restaurant with seaview and still reasonably priced for Miami
Cons: carpets, thicker walls (see above)
Location: nice place, gives some "Holiday Feeling" with the seaview, good Restaurant around the Corner. Miami Beach is 20min.by foot.
well located between downtown and Miami beach. good Access to the Highways, I was visiting Clients in boca raton, Palm beach and downtown Miami. Good Restaurant "shuckers" right around the Corner. very friendly staff. there could be a new carpet in the room and the walls were unfortunately very "thin" - I could hear nearly everything from the two other rooms next to mine.
3 out of 5
Recommended
for Everyone
by A verified traveler

The hotel needs to fix its shabbiness.

Posted Dec 2, 2017
Pros: The staff cleaniness, and location on the water
Cons: A lot of painting and repairing the elevator and floors and walls
Location: Not th best location, off the beaten path
At first I was very disappointed in the location and appearance of the hotel. The lobby and pool area are fine. The upper parts need work. The resturant saved the day with its food and location on the water. Breakfast was pricey but staff was great. Why charge extra for tea and the coffee was bad. my total experience was okay because I was on the to a cruise. I would not recommend this hotel for a vacation, just a stop over
Comment from Hotel Management
Dec 2, 2017 by Front Desk, Hotel Management
Thank you for your feedback regarding the Best Western the Bay Inn and Marina. We are sorry that we fell below expectations during your stay. We will address the issues to the appropriate department head. We hope you can give us a chance in the future. Safe travels
2 out of 5
by A verified traveler

Not what we expected

Posted Dec 2, 2017
Room was small and needed updating . Door would not stay closed unless it was looked .... The staff was very friendly.
Comment from Hotel Management
Dec 2, 2017 by Front Desk, Hotel Management
Thank you for your feedback regarding the Best Western the Bay Inn and Marina. We are sorry that we fell below expectations during your stay. We will address the issues to the appropriate department head. We hope you can give us a chance in the future. Safe travels
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington D.C

Great Staff

Posted Nov 30, 2017
Pros: Pool was clean, staff was friendly and location was good.
Cons: The furniture in the room were solid and out-dated.
Location: The hotel was located on the water and was surrounded by restaurants.
Please staff that wee very helpful. However, the rooms would benefit from an update. Our non-smoking room smelt as though our room was once a smoking room.
Comment from Hotel Management
Dec 5, 2017 by Front Desk, Hotel Management
Thank you for your comment regarding your stay! We are pleased to know that our staff provided excellent service during your stay. We will pass on to management regarding the concern of smoke in your room. We thank you once again for your feedback
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

nice motel great location

Posted Nov 29, 2017
Pros: location was ideal for us
Cons: We were in the older part of the motel which was very comfortable but did show its age a bit!
Location: restaurants and a small supermarket within 5 minute walk
This motel was nicely located about a 40 minute walk to the Miami beach. The motel pool was very nice and there was a mini marina right beside the facility. The room was very large and had a nice balcony. Lots of restaurants and a small supermarket within easy walking distance. Bus stop right across the street.
Comment from Hotel Management
Nov 29, 2017 by Front Desk, Hotel Management
Thank you for taking the time to see the best western in the bay regarding your stay. We hope to be able to serve you again in the near future
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 27, 2017
Second time staying at this hotel and from the first time to this one everything at the hotel it’s starting to look more updated/modern which is a plus. Also as always friendly staff.
Comment from Hotel Management
Nov 29, 2017 by Front Desk, Hotel Management
Thank you for taking your time to review the best western on the bay regarding your stay. We hope we can serve you again in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Rio de Janeiro, Brazil

Posted Nov 26, 2017
Very Nice , room excelent , the best place. good , wonderful hotel with an incredible look
Comment from Hotel Management
Nov 29, 2017 by Front Desk, Hotel Management
Thank you for taking your time to review the best western on the bay regarding your stay. We hope we can serve you again in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Great location and restaurant on property

Posted Nov 22, 2017
Pros: location and restaurant and helpful friendly staff
Cons: condition of room could be improved but appeared clean
Location: Great location and close enough to points of interest
Excellent staff at front desk with helpful information. Restaurant on property was very good and we had a great dinner. Superb wings!
Comment from Hotel Management
Nov 23, 2017 by Front Desk, Hotel Management
Thank you for your recent feedback regarding the Best Western on the Bay Inn Marina. We are happy to hear that you enjoyed your stay with us! We hope to serve you again in the near future!