Ratings based on 612 Verified Reviews

3.9 out of 5
78% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Feb 21, 2018
Hotel is located at the best area in south beach. It is old, the loby with old and unkempt furniture, and smelly. One of the elevators moves a lot. Too crowded, but the rooms are clean.
Comment from Hotel Management
Feb 21, 2018 by General Manager, Hotel Management
Dear Guest, thank you for choosing our hotel and for sharing your review. We are happy to read you liked our convenient location. However, we are sorry our hotel was not to your expectation and have shared your feedback with our management team to make sure we enhance our guest experience. We appreciate your feedback and hope to see you again soon. Alison Brumer, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 13, 2018
Excellent staff - everyone was super friendly. Good location
Comment from Hotel Management
Feb 14, 2018 by General Manager, Hotel Management
Dear Guest, we are thrilled you enjoyed your stay at Courtyard Miami Beach South Beach. It’s a pleasure knowing our convenient location and friendly service were the highlights of your stay. We hope you will choose us again whenever you are in the area. Alison Brumer, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Bulgaria

Very decent hotel for South Beach

Posted Jan 17, 2018
Pros: Great location, spacious room, good berakfast
Cons: The price of the valet parking is too high
Location: Short walk to Ocean drive and Lincoln road.
We have stayed at several hotels in South Beach during the years but we were pleasantly surprised with the Marriott. Following the reviews of other guests we asked for a quiet room and we were given such. Being with 3 children never had a problem with noise. The room was spacious enough to accommodate the 5 of us. The location is great - pretty close to Lincoln road and Ocean drive. One advice - there is a much cheaper parking at 16th Street compared to the valet.
Comment from Hotel Management
Jan 18, 2018 by General Manager, Hotel Management
Dear Radost, we are thrilled you enjoyed your stay at Courtyard Miami Beach South Beach. It’s a pleasure knowing you loved your comfortable room and our convenient location. We hope you are already planning your next visit with us! Alison Brumer, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Springfield VA

STAYING THERE AGAIN!

Posted Nov 20, 2017
Pros: Friendly staff and clean room
Cons: Perhaps more choices for breakfast included
Price was reasonable and very helpful staff! Close to most of the places my husband and I visited.
Comment from Hotel Management
Nov 21, 2017 by General Manager, Hotel Management
Dear Izzy, we are thrilled you enjoyed your stay at Courtyard Miami Beach South Beach. It’s a pleasure knowing you and your husband loved our affordable rates and that our location was close to many points of interest in the area. We can’t wait to see you both again soon. Alison Brumer, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from miami, fl

Front desk man Joe!!

Posted Nov 16, 2017
If everyone had a “Joe” this world would be a better place. A true professional at his job and is very patient with customers. Cool as a cucumber and makes you feel right at home. Someone please give that man a raise!!!
Comment from Hotel Management
Nov 16, 2017 by General Manager, Hotel Management
Dear Felicia, thank you for the outstanding review of Courtyard Miami Beach South Beach. We are so delighted you enjoyed your stay because our staff took such great care of you. We appreciate you for especially acknowledging Joe for a job well done. I will be sure to share your comments with him. It was our pleasure hosting you, and we look forward to seeing you again soon. Alison Brumer, General Manager
5 out of 5
by Mary

Posted Oct 26, 2017 on Hotels
Was just a quick overnite stay between flights but everyone was very helpful and room was very nice. Love the free airport shuttle.
Comment from Hotel Management
Oct 28, 2017
Dear Mary, Thank you so much for your review. We're glad our location and room perfectly suited your needs and that you appreciated our complimentary shuttle service. We appreciate your feedback and look forward to hosting you again. Sincerely, Alison Brumer General Manager
4 out of 5
by A verified traveler

Posted Oct 15, 2017 on Hotels
Comment from Hotel Management
Oct 17, 2017
Thank you for your terrific rating! We are glad your stay was perfect in every way! We appreciate your business and hope to see you once again whenever your travels bring you back to Miami Beach! Alison Brumer, General Manager
3 out of 5
by A verified traveler

Posted Oct 15, 2017 on Orbitz
pool has no wow factor. location is good and close to many resturants. near by beaches are great.
Comment from Hotel Management
Oct 17, 2017 by Manager , Hotel Management
Thank you for your candid feedback on your recent stay at our hotel. While we are glad to know our hotel's location was ideal for your travels, we are sorry for not meeting all your expectations. We appreciate you letting us know that we have room for improvement and hope to have the opportunity to better serve you whenever your travels bring you back to our city. Thank you once again for your feedback. Alison Brumer, General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Took my daughter and her friends here for her bday

Posted Sep 7, 2017 on CheapTickets
I took my daughter n her friends here for her sweet 16 we loved it the staff is great we got there at 9:30am sept4 (my daughter birthday)check in is at 4 but the lady don't remember her name call us back to the hotel at 12pm how lucky we was thank u so much courtyard crew the teens had a great stay!n be safe out thete the storm is coming!oh they dont play in miami when a storm come the close everything lol
Comment from Hotel Management
Sep 9, 2017 by Manager, Hotel Management
Thank you for your feedback. We hope your daughter had a wonderful birthday celebration! We are glad to know that you had an overall wonderful stay. Thank you for being our guest and we hope to have the pleasure to welcoming you back soon! Safe travels. Alison Brumer, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 6, 2017
i want to thank Tracy for the best customer service in the hotel. We had some issue but she really help us she was the best thank you.
Comment from Hotel Management
Sep 6, 2017 by Manager, Hotel Management
Wow, thank you for gracious feedback regarding our team member, Tracy. She is certainly an integral part of our team and we cannot thank you enough for taking the time to acknowledge her efforts in resolving such issues to your satisfaction. Thank you for your business and we hope to welcome you back soon. Alison Brumer, General Manager