Ratings based on 154 Verified Reviews

3.4 out of 5
67% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Canada

Fine, but small and slightly unkept

Posted Sep 2, 2017
Great staff but hotel was really a 2 1/2 star. Not that clean and very small.
Comment from Hotel Management
Sep 4, 2017 by Veronica, Hotel Management
We truly appreciate your opinion Serg. Thanks for sharing.
3 out of 5
by A verified traveler

Posted Aug 23, 2017
There were bed bugs in all 3 rooms. Good services from Esteban at the beach.
Comment from Hotel Management
Aug 26, 2017 by Veronica, Hotel Management
We have no bedbugs and we can prove it by showing our most current pest control reports. Nevertheless thanks for staying with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from italy

Great Hotel!

Posted Aug 21, 2017
Pros: all
Cons: all good
Hotel is very clean, very friendly, pool is a good size and restaurant is nice to have something fast, everything is walking distance, we will stay there again for a convention in October, please ask for room 602 super big , big thanks to the manager , she was very nice with my son.
Comment from Hotel Management
Aug 24, 2017 by Veronica, Hotel Management
Thanks so much Luchi. We love having you with us! Say hello to the little one!
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

GREAT STAY AT CREST HOTEL😍

Posted Aug 20, 2017
First time in this hotel.Always stayed at Albion next door for the past 5 yrs. We arrived earlier and the room was already ready for us which was the first huge PLUS. This hotel beats all our expectations.Free continental breakfast, 2 beach lounge chairs with umbrella and the towels at the beach was the break point. Ulimited ice machine available 24/7. Free aurport shuttle bus( we couldn't use it as our morning flight was at 7:30AM and the shuttle bus start driving at that time) The front outside area is big and very inviting.We enjoyed sitting there every evening before dinner. Hotel lobby smell amaizing. The interior in the hallway is modern and clean.Staff at the hotel was very nice.Breakfast was very well organized and the area was very modern and inviting. We choose standard room as we spent very limited time in it. If you have a kids upgrade to suite so you don't complain afterwards if you want bigger room/space with fridge. .etc. THANK YOU CREST HOTEL AND SEE YOU NEXT YEAR!!!🙋❤
Comment from Hotel Management
Aug 24, 2017 by Veronica, Hotel Management
You fill our hearts with joy and happiness Dragana! We will be expecting you with open arms! Take care
4 out of 5
Recommended
for Everyone
by A verified traveler from Dallas,Tx

Confortable,fresh,clean

Posted Aug 19, 2017
Clean,fresh,confortable ,yes I'll would be back ,I think rooms needs an extra chair or small table,I like the it's close to everything and also the beach,dining room it's to small ,
Comment from Hotel Management
Aug 24, 2017 by Veronica, Hotel Management
Thanks Laura for your comments.
2 out of 5
by A verified traveler from Burbank, CA

Pay more to another hotel

Posted Aug 11, 2017
1. The staff are nice and friendly but the building is old and the only reason is pricey because the hotel is super close to everything such as cvs and other stores. 2. I found a cacoroach in the mirror below in the morning and I had to kill fast before my wife saw it because she would of been mad at me. 3. The curtains on the bathtub are small to cover the water from going to floor of the restroom so I don't understand why the curtains had to be small when it makes sense to have it longer so that the water doesn't end up in the floor you finish taking a shower! 4. Spend a little extra $ to another hotel that is closer to the beach and your spouse will thank you for it because the space for two bedroom is not enough in this hotel.
Comment from Hotel Management
Aug 17, 2017 by Veronica, Hotel Management
We appreciate your input. Thanks for having stayed with us.
1 out of 5
by A verified traveler

Rude Staff

Posted Aug 9, 2017
Staff was very rude, not beach front, breakfast was terrible
Comment from Hotel Management
Aug 17, 2017 by Veronica, Hotel Management
We are sorry to hear your experience was less than ideal.
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Pleasant stay

Posted Jul 29, 2017
Recently stayed at this hotel and I believe that it was as advertised. The hotel staff was very thorough and was very friendly. The room was very clean and we had everything we needed. The only downsides were the parking and the overcrowded breakfast area that did not have much to offer. But we were in a good location and were able to walk to everywhere we wanted to go that night. Overall it was a nice stay.
Comment from Hotel Management
Aug 1, 2017 by Veronica, Hotel Management
Thanks very much Kristina! Please come back soon!
2 out of 5
by A verified traveler from Panama

Very disappointing

Posted Jul 27, 2017
After having stayed at the hotel four years in a row, I find it very deteriorated. The smell in the room is musty, the sheets were stained and the overall feeling was not one of cleanliness. Also, the staff did not seem care that the air conditioning broke down, and could not offer us an alternative room. The breakfast leaves a lot to be desired. On the up side, it is a relatively quiet hotel on south beach.
Comment from Hotel Management
Aug 1, 2017 by Veronica, Hotel Management
We are sorry you were so disappointed in your stay. We wish you the best of lucks.
4 out of 5
by Maribel

Posted Jun 19, 2017 on Hotels
Comment from Hotel Management
Jun 23, 2017
Gracias Maribel por darnos 4 de 5 estrellas.