Ratings based on 1,332 Verified Reviews

3.5 out of 5
74% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Jackson, TN

Beautiful Hotel in the heart of South Beach

Posted Oct 9, 2017
We loved our stay at Dorchester. We arrived before check in and the hotel stored our bags so that we could explore South Beach. It was walking distance to shopping and food at the Lincoln Drive Mall as well as right off of Ocean Drive. After checking in, our bags were delivered to our room, which was beautiful and has a balcony onto the courtyard of the hotel. The bed was also amazingly comfortable. Also, the hotel has a happy hour from 6-7 pm with $1 drinks. You cannot beat that! On checkout, the hotel again stored our bags as we didn't fly out until 9 pm and we were able to enjoy more of Miami without luggage. I would definitely recommend the Dorchester to my friends and will stay there again if I return to Miami!
Comment from Hotel Management
Oct 9, 2017 by Christopher, Hotel Management
Megan, we are so very grateful for your honest feedback! It's great to know that you enjoyed your stay from the moment you stored your bags before checking in. We are within walking distance to all the hottest spots here in Miami! All the famous hot spots are just around the corner from us! Makes it so convenient. I am glad that you were able to enjoy the happy hour from 6-7PM. It's a perfect time to mingle around and get to know your temporary neighbors. It would be our pleasure to host your following visit!
5 out of 5
Recommended
for Everyone
by A verified traveler from boston

Great hotel

Posted Sep 28, 2017
Great night there ...Room was very nice ...service was great !
Comment from Hotel Management
Sep 30, 2017 by Christopher, Hotel Management
It's always amazing to hear from our guests, and even better when it's positive feedback such as yours! We are thrilled that you had such a great time, that you enjoyed your room and the service from our team! Come back again soon! It would be a pleasure to host your following visit to Miami!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel convinience location

Posted Sep 23, 2017
This hotel is about 25 mins to 30 mins from MIA airport $35 flat rate. Is only a block away from the beach, really close to Lincoln road. You could go shopping, to the beach or even the movie theater. Hotel charges a $15 fee per day but that includes wifi, 2 beach chairs and an umbrella. Is nice and clean, the staff was friendly. I will stay there again.
Comment from Hotel Management
Sep 23, 2017 by Christopher, Hotel Management
Thank you for sharing your honest feedback with us, judith!! We are thrilled to know that the time you recently spent with us was a positive one! We are located just across the street from the beach. All the hot spots such as Lincoln Road Mall, Ocean Drive, Washington Ave, Espanola Way and much more are just around the corner from us as well. Just like the majority of the hotels on South Beach we charge a resort fee that covers all the lovely amenities that our guests love to enjoy. Hope that you were able to take advantage of them all! :) Come back again soon! It would be great to be able to welcome you back!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 18, 2017
Pretty good. Had a amzaing balcony at the end of the court yard. Happy hour in the pool was great!
Comment from Hotel Management
Sep 19, 2017 by Christopher, Hotel Management
Thank you for sharing your feedback! We are glad that you had an overall positive time with us here at Dorchester! The happy hour is a great perk that we offer as part of our amenities. We hope that you were able to take advantage of them all! Come back again soon for another memorable time!
4 out of 5
Recommended
for Everyone
by A verified traveler

Expensive

Posted Sep 11, 2017
A little bit comfortable for that price. And 150 without breakfast? Crazy
Comment from Hotel Management
Sep 12, 2017 by Christopher, Hotel Management
Hello there ally and thank you for choosing to stay with us, and for sharing your feedback! I am glad that your stay was comfortable! I am sorry that you found us to be expensive. Our prices are reasonable for what it is that we provide to our guests. I am sorry that you felt that it was expensive though, as we rarely hear this. We hope that the price wouldn't steer you away from staying with us again in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler from England

More than value for money.

Posted Aug 23, 2017
After reading reviews I knew to expect a tired hotel in need of a refurb, this may be true for the outside area as you walk in and the pool side but inside the hotel is immaculate with regards to cleanliness, has an Art Deco feel to it. Rooms large and spacious, bathroom functional, beds comfy and had two good nights sleep even with my snoring companions! The view was naff but we were close enough to walk to south beach for scenery, ideally located, close to shopping district and loads of choice for eateries. Plus a decent cafe/restaurant/bar on site if feeling lazy.
Comment from Hotel Management
Aug 24, 2017 by Christopher, Hotel Management
Stellar review, Faye! So great to read that you recent experience here at Dorchester was such a great time! It seems like you enjoyed everything that we have to offer here from the cleanliness of the hotel, the room and how spacious it was, the bathroom, the comfy bed, and the prime location! Morenos serves delicious food as well, and their prices are very reasonable. Come back soon!
3 out of 5
by A verified traveler from New York

Not impressed

Posted Aug 22, 2017
Staff was friendly However I did not like my villa suite. Everything's outdated and sofa and rugs looked stained and dirty. Bathroom toilet did not look clean and shower clogged up. Rooms have potential of being super cute and comfortable but needs renovations.
Comment from Hotel Management
Aug 24, 2017 by Christopher, Hotel Management
Your feedback is very much appreciated, Evelyn!! Thank you for sharing it with us, and our future guests! Our team is always hard at work to provide the best possible service to all of our guests. I am glad that is what you experienced. On another note we are extremely sorry to read that you ran into several inconveniences while staying here. If this would have been brought to our attention while you were in house, we would have worked to move you to another room right away. We want to resolve any inconveniences while you are here, so that you can continue to enjoy your time in Miami! It would be our pleasure to host your following visit, if you would be willing to give us a second chance!
3 out of 5
by A verified traveler from Indiana

Little bit of a walk

Posted Aug 21, 2017
Location to the beach was perfect, it was right around the corner. But the location to shopping and food is a little bit of a walk. Loved the happy hour they had at the hotel!
Comment from Hotel Management
Aug 22, 2017 by Christopher, Hotel Management
Good Evening Tricia, We want you to know that we are grateful for your review, and the time that it took you to share it with us and our future guests! The location to the beach is great, as we are just across the street from the beach. You can claim your beach chairs and umbrella at the beach with an attendant. I see that you enjoyed the fun filled happy hour. It's a perfect time time to mingle around and get to know your temporary neighbors. We are just blocks from the famous Lincoln Road Mall, Ocean Drive, Espanola Way, Washington Ave and much more. It's a short walk but with so much to look at, you really don't even notice the distance at all. Come back soon! :)
4 out of 5
Recommended
for Everyone
by A verified traveler from FL

Great overall, but on-site parking is limited!

Posted Aug 17, 2017
I booked the place with the promise of on-site parking based on the info on Expedia site. Thought, it seems they only have few number of parking and you have to park somewhere else. Other than that, it is a nice place to stay.
Comment from Hotel Management
Aug 19, 2017 by Christopher, Hotel Management
Hello there MV and thank you for sharing your feedback with us, regarding your recent experience! We are glad that your overall time spent here was a great one! We do indeed offer self parking to our guests for a fee, on a first come first come first serve basis. No where on Expedia's site do we state that we promise parking. It clearly states the following on Expedia's site: "Self parking (surcharge)". That is all that Expedia mentions about parking. There are other parking options around the hotel as well. We apologize that you misunderstood. We wish to welcome you back again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Comfortable and friendly hotel

Posted Jul 20, 2017
We stayed at the hotel for 11 nights. Beautiful lobby, comfortable beds, clean rooms, pool and beach towels provided. Short walk to Lincoln Mall and beach. Central for shopping, bars, restaurants, water sports. Friendly staff. Getting from the airport cheaply. Follow the pink signs for the bus. Take the 150 to 18th and Collins. Stops outside the hotel for $2.25
Comment from Hotel Management
Jul 22, 2017 by Christopher, Hotel Management
Stunning review Dawn!!! We are absolutely thrilled to read about the fantastic time you had with us here at Dorchester! Sounds like you enjoyed everything that we have to offer to our guests from the beautiful lobby area, to the beds, the clean and comfy rooms, the pool, amenities and our wonderful serviced staff! Come back soon for another memorable time!