Ratings based on 1,898 Verified Reviews

4.2 out of 5
85% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Ohio

No thanks

Posted Oct 29, 2017
Had many issues with this hotel and will not be returning. The bed was so hard and uncomfortable we now have back pains. We could not access the fridge (and called many times about it). The staff were snotty and rude, and treated us like crap. The employees only speak to you if you have a tip for them. Not how I like to be treated in a hotel.
Comment from Hotel Management
Dec 8, 2017 by Ahid Labied, Hotel Management
Thank you for your feedback, we apologize that your experience did not meet the standards that we strive for everyday. Please contact me directly at the front desk so that we can further discuss your experience at the dream south beach. Thank you.
3 out of 5
by A verified traveler

South beach

Posted Oct 29, 2017
The location was nice, but the hotel room was small and the bed wasn't great.
Comment from Hotel Management
Dec 7, 2017 by Edward-Assistant Front Office Manager-, Hotel Management
Thank you for your feed back. We apologize for the inconvenience and we hope that this does not prevent you from staying with us in the future. We will ensure that your stay is much more comfortable on your return. Please contact us if your decide to return.
4 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Great location; will visit again!

Posted Oct 28, 2017
Historic hotel a block from main South Beach strip. Great ambience & music in lobby for check-in, Naked Taco (Dream’s restaurant) is a must try and the Highbar pool area is relaxing and has a view of the beach. Our flight was diverted and the staff was gracious enough to find an available room to allow us to check in early (approx 9:45am)! The conceierge and valet was always quick with the door and our rental car for our business needs; will stay again! :)
Comment from Hotel Management
Dec 5, 2017 by Edward-Assistant Front Office Manager-, Hotel Management
Thank you for your review and we can't wait to have you return when ever you are in the south beach area!
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Posted Oct 28, 2017
Pros: Location, very close to all the restaurants.
Cons: Water pressure and amount of hot water available.
Nice place. Room is a bit small but so are many others in the neighboring hotels.
Comment from Hotel Management
Dec 5, 2017 by Edward-Assistant Front Office Manager-, Hotel Management
Thank you for your feedback
4 out of 5
Recommended
for Everyone
by A verified traveler from lawrence,ma

Multiple stays in this hotel

Posted Oct 27, 2017
Love the dreams best location!! great atmosphere, lol
Comment from Hotel Management
Dec 5, 2017 by Edward-Assistant Front Office Manager-, Hotel Management
Thank you for your feedback
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel with a great staff

Posted Oct 27, 2017
Stayed here for 3 nights. The hotel is well run and well maintained. The staff is superb! Very comfortable nice stay.
Comment from Hotel Management
Dec 5, 2017 by Edward-Assistant Front Office Manager-, Hotel Management
Thank you for your kind words! We can't wait to have you return with us when ever you are in the south beach area!
4 out of 5
Recommended
for Everyone
by A verified traveler

Τελεια εμπειρια....

Posted Oct 23, 2017
Το ψυγειο δεν ανοιγε καθολου γιατι δεν επιανε λεει καλα με το ιντερνετ. Αθλια δικαιολογια, αλλα δεν στεκομαι εκει διοτι η διαμονη μας ηταν πολυ καλη. Το ιντερνετ πολυ καλο και γρηγορο, το δωματιο ανετο και το κρεβατι πολυ αναπαφτικο! Το προσωπικο πολυ εξυπηρετικο και ευγενικο...
Comment from Hotel Management
Dec 5, 2017 by Edward-Assistant Front Office Manager-, Hotel Management
Thank you for your feedback
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Everything was great!!!

Posted Oct 22, 2017
Everything was just amazingly great. Beach,bars,restaurants and shops are all around this location. I will be staying here again.
Comment from Hotel Management
Dec 5, 2017 by Edward-Assistant Front Office Manager-, Hotel Management
Thank you for those very kind words we look forward to having you return with us soon!
4 out of 5
by A verified traveler from Boca Raton, FL

Neat little place

Posted Oct 14, 2017
Pros: Kind of fun in decor, although not practical or lux.
Cons: Maintenance, staff training, an extra hook in the bathroom because usually there are 2 people and each should have a towel, add a door to the shower.
Location: Location is right in the middle of south Miami Beach and 1 block to the beach, which is great.
We stayed as a couple for an event due to the convenience of the location. So we did not think about it too much. The hotel does not have many services becuase it is very small and urban, as a Miami Beach historic place. Also no views due to the same reason. That is ok, location is very good. The issue for me being not in my 20's is that there were lots of drunk young people up & down the street, which kind of reflected negatively for me on the stay. The hotel is cute though, but not great in itself. It was kitchy decor, not elegant or luxurious. The frige in the room locked every time and we had to plug & unplug at each use. I called the desk for 10 minutes and had no reply to get some ice. Finally I went there and got it myself while the man at the desk told me he was busy although no one was there. Plus I asked him for a wine opener and he said " you better return this to me". So for me this is very much a 3 star place. One of the frames on the closet was craked and water damage by the silly shower with no glass - of course it would have water damage and be slipery. The sofa in the room was literaly a rock, so hard. In any case, we paid way too much for the place, which was ok, pretty clean, kind of cute, but not comfy or luxurious. The blue lights are a bit much and hard to see if you want to do make-up.
Comment from Hotel Management
Dec 5, 2017 by Edward-Assistant Front Office Manager-, Hotel Management
Thank you for your feed back. We apologize for the service that you experienced as that is not the standard that we strive for everyday. We hope that this does not prevent you from trying us again in the future. We hope to see you return when ever you are in the south beach area.
5 out of 5
Recommended
for Everyone
by A verified traveler from NY

Posted Oct 11, 2017
Exceeded my expectations. Very attentive hotel staff. Room space utilized very well. Naked taco delish with great service! Thank you to The Dream Team for making my stay enjoyable!!
Comment from Hotel Management
Dec 5, 2017 by Edward-Assistant Front Office Manager-, Hotel Management
Thank you for your awesome feedback we will make sure to commend our team for a job well done.