Ratings based on 1,779 Verified Reviews

4.2 out of 5
86% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from NY, NY

Nice Hotel, right near the strip

Posted Aug 13, 2017
Staff are excellent , allowed me to check in early and check out late. Will definitely be back the next time I'm in Miami !
5 out of 5
Recommended
for Everyone
by A verified traveler from Bronx, NY

Nice Hotel...Will Return

Posted Aug 5, 2017
Pros: The manager at the Naked Taco was great and the food was delicious!
Cons: Faster checkin and ensuring rooms are ready when promised.
Location: Great location! Beach, bars, and restaurants are 1 block away!
Great hotel, just a short walk to the beach. The rooms are beautiful but on the smaller size. The rooftop pool is a great plus. I went up every morning to watch the sunrise. The only issue was when we checked in. I called 2 days before to see if we could do an early checkin since we would be arriving at the hotel around noon. When we arrived we were told the room was not ready but they were able to hold our luggage. We went to eat and returned but the room was still not ready. We then went to walk the area and do a little shopping. The room was still not ready. We were told the room would be guaranteed at 3pm which is check in but we didn't get into our room until 4:30pm. The hotel staff was apologetic and gave us each a free drink ticket. The rest of the stay made up for the inconvenience. We would stay here again.
Comment from Hotel Management
Aug 11, 2017 by Ahid Labied, Hotel Management
Lorena, Please accept our sincere apologies as we did not delivered the room as promised.Our housekeeping department was contacted to make sure that rooms are delivered as promised. We thank you for your invaluable feedback and look forward to welcoming back as a loyal guest.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 27, 2017
Overall good experience. Close to everything. The staff was friendly. My room didn't have a full size body mirror and that was kind of disappointing since we were in south beach and everyone who goes there is most likely going to want to go out. So with that being said a full size body mirror would have been nice. Also the lighting in the room wasnt that good. The lights were very dim.
Comment from Hotel Management
Jul 30, 2017 by Ahid Labied, Hotel Management
Thank you for taking the time to share with us about your recent visit to our property. We are truly happy you enjoyed your time in beautiful South Beach. We appreciate your feedback and will definitely consider your request. We hope to see you back soon until then we wish you safe travels.
3 out of 5
by A verified traveler from new york

Ok hotel in south beach

Posted Jul 26, 2017
Hotel staff were very nice and helpful But room was not the cleanest or most comfortable room ive stayed in. First there is no bathroom exactly The wc is behind a door in the rooms hall in what was a cliset The shower is behind another door opposite the wc, in what was probably also a closet. The lighting is pretty much mood lighting and it doesnt seem to matter if you can see or not! Room was noisy and youciuld hear other tvs and music on all night. Tv did not work properly, though a very nice engineer was sent up promptly to fix it Pool is nice but you have to leave the main building, walk through a restaurant and take an elevator up to floor 4 to get to it.
Comment from Hotel Management
Aug 4, 2017 by Bridget Moore, Hotel Management
Dear Guest, We are sorry to hear that you didn't enjoy your experience at Dream South Beach. We hope that you will reconsider a future visit with us. Best Regards, Dream Team
4 out of 5
by A verified traveler from NY

Posted Jul 24, 2017
This is my second stay in Miami this year and Im little bit dissapointed . Of this Hotel 1 .Rooms are small . 2. valet parking 40 $ per 24hrs . 3. When I checked in they gave me key for the second building which is not the same building where lobby is. 4. Water was leaking from the roof . I put two towels to dry the floor . They fixed it same day . 5. Pool is on the roof top of the building which is "all right" not open 24hrs . 6. I got this Email b4 I checked in : As a +silver member, you are eligible to receive exclusive benefits at +VIP Access hotels worldwide. Our +VIP Access hotels are chosen based on their dedication to service and excellent customer reviews. We are pleased to confirm Dream South Beach, a +VIP Access hotel, will be supplying the following amenities: Free late check-out (2 hour extension) I showed this Email to front desk and they told me they cant give me 2 pm check-out bcoz they have lot of bookings and they still need time to clean room after I check-out so somebody can check -in at 4 pm . 7. Location is very nice one blok from the beach . Enjoy )
5 out of 5
Recommended
for Everyone
by A verified traveler from new york

Nice

Posted Jul 22, 2017
Nice hotel! The hotel is near of the beach. It has a good service
Comment from Hotel Management
Jul 23, 2017 by Edward-Assistant Front Office Manager-, Hotel Management
Thank you for your feed back!!
3 out of 5
Recommended
for Everyone
by A verified traveler from M Bear De

close to Beach.

Posted Jul 22, 2017
The hotel is close to beach. The rooms are small but very nice. Beds were comfortable. The room was very clean when we arrived. Staff was friendly. Pool on the roof was really nice. Restaurants are very expensive in the area except the diner on 11th St. Probably would stay there again.
Comment from Hotel Management
Jul 24, 2017 by Edward-Assistant Front Office Manager, Hotel Management
Thank you for your feedback
4 out of 5
Recommended
for Everyone
by A verified traveler from NY

Nice hotel close to the beach

Posted Jul 18, 2017
Nice hotel. Clean and staff is nice. They have a great pool on the roof with beds and chairs and a bar! The tacos in the restaurant that is attached are freaking amazing!!!!!! My only real complaint is you pay for WiFi and it sucks!
Comment from Hotel Management
Jul 30, 2017 by Ahid Labied, Hotel Management
Thank you so much for your feed back. We look forward to having you stay with us again when ever you return to south beach.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Jose, Ca

It's a beautiful modern hotel

Posted Jul 17, 2017
It's a newer edgy hotel good for young guests but of course it is suitable for anyone. They require you to pay $15 for wifi in the room and two lounge chairs on the beach, which are lovely features but I stayed two separate nights this week and I didn't see anywhere that I had the option to decline. The first check in was at 11:45 pm and the gentleman at the desk explained everything thoroughly and the rooms were overbooked so they downgraded our room from a king suit to a queen. He made up for it by providing us with free drink vouchers and other nice deals. Durin our return check in, the lady at the desk did not explain anything like the gentlemen had. So I had to ask her about the features of the hotel that we did not have time to enjoy at our previous night in. A few days after our check out from our first night there we noticed an $8 charge that was for candy from the mini bar that we never touched and when we returned they happily refunded that for us. Over I'm happy with Dream South Beach and I'd be happy to return as soon as I can!
Comment from Hotel Management
Aug 11, 2017 by Ahid Labied, Hotel Management
Thank you for taking time to give us your feedback, This is not the standard that we strive to achieve for our guest experience. We are glad to read that you had enjoyed your stay with us and look forward to welcoming you back.
5 out of 5
Recommended
for Everyone
by A verified traveler from Alexandria, VA

Very good stay, great location, comfortable...

Posted Jul 13, 2017
Pros: Everything really
Cons: The elevator is the slowest I've ever seen, but made us not be so lazy and take the stairs. Lol
Location: Naked Taco downstairs was great. Beach 1 block over. Ocean Dr with restaurants, hookah and drinks 1 block over. Shopping up the road a few blocks.
We had a great time, staff was very helpful at the Dream Hotel from the time we got there, to the time we left their doors. Hotel is in a great location...1 block from a diner for breakfast, across the street from pizza place, downstairs has the Naked Taco (very good tacos), Ocean Dr on the straight over with the beach in walking distance. Couldn't ask for a better location if you're in it for the food, drinks, beach and party scene.
Comment from Hotel Management
Jul 30, 2017 by Ahid Labied, Hotel Management
Your feedback is crucial to our success. We thank you for taking the time to share it with us. We are glad to hear you enjoyed your time in lovely Miami in our historical property. We look forward to welcoming you back soon.